Security Scheduler - Full-Time
Top Benefits
About the role
iGuard360° is seeking a highly organized and detail-oriented Full-Time Security Scheduler to oversee the scheduling of security personnel, coordinate resource deployment for client coverage requests, and support staffing operations under the direction of the Scheduling Manager at our Toronto office.
Key Responsibilities:
- Must be able to travel to Downtown Toronto. (asset)
- Effectively communicate with team members, security guards and mobile drivers, ensuring clarity and professionalism.
- Maintain accurate documentation and reporting, including shift updates and pass-along notes.
- Review and manage scheduling forms and spreadsheets with precision.
- Update employee profiles, training records, and relevant databases as needed.
- Oversee client, location, and schedule information on key platforms (e.g., inTime, Hikvision, IVMS-4200, Routific).
- Ensure compliance with scheduling protocols and operational procedures.
- Populate permanent schedules, assign shifts, and broadcast openings as required.
- Manage ad-hoc shift changes, route assignments, and coverage adjustments.
- Address scheduling issues, missed punches, and employee tardiness professionally.
- Handle shift extensions, vacation requests, and other scheduling anomalies efficiently.
- Prepare and submit weekly reports on scheduling activities, challenges, and resolutions.
Qualifications & Skills:
- Minimum 3 years of experience in scheduling and dispatching.
- Minimum 2 years of experience using Microsoft Office, particularly Excel.
- Minimum 2 years of CCTV Monitoring and Alarm clearing experience
- Must be able to travel to Downtown Toronto. (asset)
- Strong administrative, organizational, and problem-solving skills.
- Excellent communication and multitasking abilities.
- Familiarity with security industry regulations and operational standards is an asset.
Education & Experience:
- Bachelor's degree in a relevant field preferred.
- Previous experience in security scheduling, dispatching, or related roles required.
Job Types: Full-time, Permanent
Pay: $21.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Application question(s):
- What is your means of travel to get to work and home?
- Have you worked with softwares such as inTime Scheduling, Routific, IVMS-4200, ExactVision, HikVision or Slack?
- Are you able to commute to Toronto, ON?
- Are you able to work 8 hour shifts or 12 hour shifts through the week?
Experience:
- Microsoft Outlook: 2 years (required)
- Microsoft Excel: 2 years (required)
- Microsoft Teams: 2 years (required)
- Security: 2 years (required)
- Scheduling: 3 years (required)
Licence/Certification:
- Security Guard Licence (required)
Work Location: In person
About iGuard360° Security
iGuard360˚ was formed as a full-service security company to satisfy the demands of clients for a reliable and innovative security provider delivering long term security solutions for both condominiums and corporate clients.
Not satisfied with the status quo, the Managing Partners of iGuard are committed to make the industry better and innovate to provide an optimized service for each of our clients. Our focus is to capitalize on the growing trend toward unified Risk Management and Security programs through the convergence of technology and uniformed security services.
The result is synergies of service with our physical guards, mobile patrols and remote monitoring working in concert. This presents an exciting industry model which has become possible through advances in technology, higher connection speeds and reliable infrastructure permitting the integration of multiple platforms at lower costs.
iGuard360˚ has adopted a full enterprise resource planning (ERP) system, which connects all facets of our business and enables us to deliver services with the greatest value at a competitive rate.
Our top priorities are and will continue to be client and personnel satisfaction. The iGuard360˚ ongoing dedication to the needs of both customers and employees has allowed us to gain recognition among our clients and resulted in valued long term employees with a lower than industry average turnover.
Security Scheduler - Full-Time
Top Benefits
About the role
iGuard360° is seeking a highly organized and detail-oriented Full-Time Security Scheduler to oversee the scheduling of security personnel, coordinate resource deployment for client coverage requests, and support staffing operations under the direction of the Scheduling Manager at our Toronto office.
Key Responsibilities:
- Must be able to travel to Downtown Toronto. (asset)
- Effectively communicate with team members, security guards and mobile drivers, ensuring clarity and professionalism.
- Maintain accurate documentation and reporting, including shift updates and pass-along notes.
- Review and manage scheduling forms and spreadsheets with precision.
- Update employee profiles, training records, and relevant databases as needed.
- Oversee client, location, and schedule information on key platforms (e.g., inTime, Hikvision, IVMS-4200, Routific).
- Ensure compliance with scheduling protocols and operational procedures.
- Populate permanent schedules, assign shifts, and broadcast openings as required.
- Manage ad-hoc shift changes, route assignments, and coverage adjustments.
- Address scheduling issues, missed punches, and employee tardiness professionally.
- Handle shift extensions, vacation requests, and other scheduling anomalies efficiently.
- Prepare and submit weekly reports on scheduling activities, challenges, and resolutions.
Qualifications & Skills:
- Minimum 3 years of experience in scheduling and dispatching.
- Minimum 2 years of experience using Microsoft Office, particularly Excel.
- Minimum 2 years of CCTV Monitoring and Alarm clearing experience
- Must be able to travel to Downtown Toronto. (asset)
- Strong administrative, organizational, and problem-solving skills.
- Excellent communication and multitasking abilities.
- Familiarity with security industry regulations and operational standards is an asset.
Education & Experience:
- Bachelor's degree in a relevant field preferred.
- Previous experience in security scheduling, dispatching, or related roles required.
Job Types: Full-time, Permanent
Pay: $21.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Vision care
Application question(s):
- What is your means of travel to get to work and home?
- Have you worked with softwares such as inTime Scheduling, Routific, IVMS-4200, ExactVision, HikVision or Slack?
- Are you able to commute to Toronto, ON?
- Are you able to work 8 hour shifts or 12 hour shifts through the week?
Experience:
- Microsoft Outlook: 2 years (required)
- Microsoft Excel: 2 years (required)
- Microsoft Teams: 2 years (required)
- Security: 2 years (required)
- Scheduling: 3 years (required)
Licence/Certification:
- Security Guard Licence (required)
Work Location: In person
About iGuard360° Security
iGuard360˚ was formed as a full-service security company to satisfy the demands of clients for a reliable and innovative security provider delivering long term security solutions for both condominiums and corporate clients.
Not satisfied with the status quo, the Managing Partners of iGuard are committed to make the industry better and innovate to provide an optimized service for each of our clients. Our focus is to capitalize on the growing trend toward unified Risk Management and Security programs through the convergence of technology and uniformed security services.
The result is synergies of service with our physical guards, mobile patrols and remote monitoring working in concert. This presents an exciting industry model which has become possible through advances in technology, higher connection speeds and reliable infrastructure permitting the integration of multiple platforms at lower costs.
iGuard360˚ has adopted a full enterprise resource planning (ERP) system, which connects all facets of our business and enables us to deliver services with the greatest value at a competitive rate.
Our top priorities are and will continue to be client and personnel satisfaction. The iGuard360˚ ongoing dedication to the needs of both customers and employees has allowed us to gain recognition among our clients and resulted in valued long term employees with a lower than industry average turnover.