Top Benefits
About the role
About ITRAK 365
We are a dynamic and rapidly growing technology company serving 30k+ active users with ITRAK 365’s unique solution that transforms how frontline workers engage in the workflows of the digital enterprise. We focus on five operational solution areas: Safety Management, Connected Operations, Training & Competency, Disability Management, and Contractor Management. Since 2019, we have established ourselves as an industry leader, experiencing dramatic growth in product offerings and customer adoption. We service companies that want to transform connections between frontline operations using digital technologies and AI. Our deep go-to-market partnership with Microsoft and niche focus on industries with growing safety, compliance, and operational needs are servicing new customers across all aspects of the energy industry, as well as mining, forestry, and public sector clientele.
Location: Calgary, Alberta, with remote work as an option and some travel expected to service your customers or attend events.
About You
As an ITRAK 365 Solutions Consultant, you will be responsible for the overall success of ITRAK 365 within your customers. You will leverage your ITRAK 365 and industry expertise to become a trusted advisor and create innovative, results-driven solutions that expand ITRAK 365 deeper in the customer base while providing more value with the solution. Your strategic vision and hands-on approach with customers will be crucial in taking our growth to the next level.
What you’ll do and how you’ll have an impact
- Build and maintain strong, long-term business relationships with your customers
- Leverage your ITRAK 365 and industry expertise to service our customers as a trusted advisor and Subject Matter Expert (SME)
- Drive successful ITRAK 365 implementations and growth
- Embrace AI technologies such as ChatGPT and Microsoft Copilot to be more efficient in your job and support your customers' adoption of AI and ITRAK 365 AI Copilots
- Participate in all stages of an ITRAK 365 project, including discovery, analysis/design, configuration and deployment
- Train and support your customers and teammates as required
- Propose enhancements for the ITRAK 365 product roadmap that address customer or industry needs
- Assist the Sales Team in the role of industry expert to help close new deals
- Your days will be filled with customers eager to get your time (minimum billable utilization target of 60%)
- You will be constantly growing your business knowledge and technical expertise
- Drive growth and opportunity with customers and peers focused on making a difference
What we’re looking for
- Nice to have: Formal training in Safety, Environmental, or regulatory-related fields
- Nice to have: Microsoft Power Platform and/or Power BI/Fabric exposure
- 5+ years of experience in a team role for EHS or ESG or Compliance or Occupational Health or industry related platform implementation
- Contributed to the introduction and use of technology in previous related roles
- Strong competency using computer technologies such as Excel, Word, and other Microsoft Office products and business-oriented Web Apps
- A passion for technology and a willingness to learn and innovate
- A passion for data driven insights spearheaded by cloud technology
- Fluent in English (written and verbal)
- Legally entitled to work in Canada
- Willingness to travel occasionally
ITRAK 365 Values
At ITRAK 365, our values are at the heart of everything we do. From hiring to client engagement, we strive to embody our values in all aspects of our business. Learn more about our values by visiting our website at https://itrak365.com/about-us .
About ITRAK 365
ITRAK 365 provides world-class Quality, Health, Safety & Environmental (QHSE)/(EHS)/(HSE)/(H&S) software solutions on the Microsoft platform. With our strong background in safety and compliance we help customers to mitigate operational risk, stay safe, efficient, and compliant in the face of increasingly strict regulations and changing times.
As a Microsoft ISV, ITRAK 365 demonstrates the highest levels of competency and expertise with Microsoft technologies. Our toolkit includes Azure, Dynamics 365, CDS, PowerAutomate, PowerApps, Teams, SharePoint, Office365, HoloLens, PowerBI, and more. The platform leverages best-in-class technology, investment, innovation, scalability, interconnectivity, and the power of the Cloud.
We offer both pre-configured and custom-tailored solutions to suit companies of any size, geography, and industry.
With a historically strong presence in Western Canada and an ever-expanding global customer base ITRAK 365 is your answer to cost-effective, robust, and efficient Health & Safety business solutions.
ITRAK 365 (formerly NeoSystems) has been part of the AppDirect family of companies since 2015. The acquisition allows for our solutions and services to be further enhanced by AppDirect's experience in enterprise cloud services and marketplaces.
Top Benefits
About the role
About ITRAK 365
We are a dynamic and rapidly growing technology company serving 30k+ active users with ITRAK 365’s unique solution that transforms how frontline workers engage in the workflows of the digital enterprise. We focus on five operational solution areas: Safety Management, Connected Operations, Training & Competency, Disability Management, and Contractor Management. Since 2019, we have established ourselves as an industry leader, experiencing dramatic growth in product offerings and customer adoption. We service companies that want to transform connections between frontline operations using digital technologies and AI. Our deep go-to-market partnership with Microsoft and niche focus on industries with growing safety, compliance, and operational needs are servicing new customers across all aspects of the energy industry, as well as mining, forestry, and public sector clientele.
Location: Calgary, Alberta, with remote work as an option and some travel expected to service your customers or attend events.
About You
As an ITRAK 365 Solutions Consultant, you will be responsible for the overall success of ITRAK 365 within your customers. You will leverage your ITRAK 365 and industry expertise to become a trusted advisor and create innovative, results-driven solutions that expand ITRAK 365 deeper in the customer base while providing more value with the solution. Your strategic vision and hands-on approach with customers will be crucial in taking our growth to the next level.
What you’ll do and how you’ll have an impact
- Build and maintain strong, long-term business relationships with your customers
- Leverage your ITRAK 365 and industry expertise to service our customers as a trusted advisor and Subject Matter Expert (SME)
- Drive successful ITRAK 365 implementations and growth
- Embrace AI technologies such as ChatGPT and Microsoft Copilot to be more efficient in your job and support your customers' adoption of AI and ITRAK 365 AI Copilots
- Participate in all stages of an ITRAK 365 project, including discovery, analysis/design, configuration and deployment
- Train and support your customers and teammates as required
- Propose enhancements for the ITRAK 365 product roadmap that address customer or industry needs
- Assist the Sales Team in the role of industry expert to help close new deals
- Your days will be filled with customers eager to get your time (minimum billable utilization target of 60%)
- You will be constantly growing your business knowledge and technical expertise
- Drive growth and opportunity with customers and peers focused on making a difference
What we’re looking for
- Nice to have: Formal training in Safety, Environmental, or regulatory-related fields
- Nice to have: Microsoft Power Platform and/or Power BI/Fabric exposure
- 5+ years of experience in a team role for EHS or ESG or Compliance or Occupational Health or industry related platform implementation
- Contributed to the introduction and use of technology in previous related roles
- Strong competency using computer technologies such as Excel, Word, and other Microsoft Office products and business-oriented Web Apps
- A passion for technology and a willingness to learn and innovate
- A passion for data driven insights spearheaded by cloud technology
- Fluent in English (written and verbal)
- Legally entitled to work in Canada
- Willingness to travel occasionally
ITRAK 365 Values
At ITRAK 365, our values are at the heart of everything we do. From hiring to client engagement, we strive to embody our values in all aspects of our business. Learn more about our values by visiting our website at https://itrak365.com/about-us .
About ITRAK 365
ITRAK 365 provides world-class Quality, Health, Safety & Environmental (QHSE)/(EHS)/(HSE)/(H&S) software solutions on the Microsoft platform. With our strong background in safety and compliance we help customers to mitigate operational risk, stay safe, efficient, and compliant in the face of increasingly strict regulations and changing times.
As a Microsoft ISV, ITRAK 365 demonstrates the highest levels of competency and expertise with Microsoft technologies. Our toolkit includes Azure, Dynamics 365, CDS, PowerAutomate, PowerApps, Teams, SharePoint, Office365, HoloLens, PowerBI, and more. The platform leverages best-in-class technology, investment, innovation, scalability, interconnectivity, and the power of the Cloud.
We offer both pre-configured and custom-tailored solutions to suit companies of any size, geography, and industry.
With a historically strong presence in Western Canada and an ever-expanding global customer base ITRAK 365 is your answer to cost-effective, robust, and efficient Health & Safety business solutions.
ITRAK 365 (formerly NeoSystems) has been part of the AppDirect family of companies since 2015. The acquisition allows for our solutions and services to be further enhanced by AppDirect's experience in enterprise cloud services and marketplaces.