Patient and Family Resource Centre Assistant
Top Benefits
About the role
Job Summary
Come work as a Patient and Family Resource Centre Assistant with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a Family Resource Centre Assistant to join the team at the CIBC Patient Family Education Centre at Vancouver General Hospital. Apply today to join our team!
As a Patient and Family Resource Centre Assistant with VCH you will:
- Provide a welcoming, informative, and respectful presence to patients, families and visitors to the Centre for Patients and Families.
- Offer support to patients, families and/or visitors through active listening, demonstrating empathy and understanding, and providing access to reliable health information and community based resources.
- Provide practical support services to patients, families and visitors, such as assisting visitors to complete applications, providing information on transportation, providing information regarding programs that they have applied to and supporting and assisting patients, families and/or visitors to identify additional needs.
- Collect, organize and maintain a diverse range of patient resources, including printed materials, brochures, videos, and online links as well as up to date information on federal, provincial and community resources/services.
Qualifications
Education & Experience
- Graduation from a recognized Social Services Worker diploma program or an equivalent combination of education, training and experience.
Knowledge & Abilities - Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.
About Vancouver Coastal Health
Join a team connected by collaboration, support and most importantly, the goal of providing quality patient care. We value career growth with employer-supported training, encourage a culture where everyone’s voice is heard and strive to create a supportive team environment. To learn more, visit vch.ca/careers
Facebook - https://www.facebook.com/VCHhealthcare/ Twitter - https://twitter.com/VCHhealthcare YouTube - https://www.youtube.com/@VCHhealthcare Instagram - https://www.instagram.com/vchhealthcare/
Patient and Family Resource Centre Assistant
Top Benefits
About the role
Job Summary
Come work as a Patient and Family Resource Centre Assistant with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a Family Resource Centre Assistant to join the team at the CIBC Patient Family Education Centre at Vancouver General Hospital. Apply today to join our team!
As a Patient and Family Resource Centre Assistant with VCH you will:
- Provide a welcoming, informative, and respectful presence to patients, families and visitors to the Centre for Patients and Families.
- Offer support to patients, families and/or visitors through active listening, demonstrating empathy and understanding, and providing access to reliable health information and community based resources.
- Provide practical support services to patients, families and visitors, such as assisting visitors to complete applications, providing information on transportation, providing information regarding programs that they have applied to and supporting and assisting patients, families and/or visitors to identify additional needs.
- Collect, organize and maintain a diverse range of patient resources, including printed materials, brochures, videos, and online links as well as up to date information on federal, provincial and community resources/services.
Qualifications
Education & Experience
- Graduation from a recognized Social Services Worker diploma program or an equivalent combination of education, training and experience.
Knowledge & Abilities - Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to perform the duties of the position.
About Vancouver Coastal Health
Join a team connected by collaboration, support and most importantly, the goal of providing quality patient care. We value career growth with employer-supported training, encourage a culture where everyone’s voice is heard and strive to create a supportive team environment. To learn more, visit vch.ca/careers
Facebook - https://www.facebook.com/VCHhealthcare/ Twitter - https://twitter.com/VCHhealthcare YouTube - https://www.youtube.com/@VCHhealthcare Instagram - https://www.instagram.com/vchhealthcare/