Account Manager
Top Benefits
About the role
Career Opportunity – Carrier Enterprise Canada
Position: Residential Account Manager
Reporting to: Residential Sales Manager
Location: Mississauga, Ontario
Who We Are: Carrier Enterprise Canada (CEC) is a national distributor of residential, light commercial, and applied Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CEC offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service and valuable, time-saving services that positions CEC as an industry leader. With 34 locations in Canada and over 150+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, there is a location to service our customers HVAC/R needs.
We are currently accepting internal and external applications for the Account Manager, Residential.
The Opportunity
Working closely with an existing dealer network and generating new business for Carrier Residential Equipment and our parts product lines, your main job responsibilities will include:
- Recruiting new dealers/customers.
- Developing our existing dealer network.
- Achieving agreed upon sales goals for assigned territory.
- Introducing new and existing programs and products to customers.
- Developing and implementing marketing strategies, goals and sales plans.
- Accepting and processing new orders from customers, and keeping customers aware of product availability and the status of their orders.
- Building strong internal and external client relationships by providing dedicated customer service.
- Actively participating in industry associations and events.
- Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers.
Skills and Behaviors
- Minimum 3-5 years of successful sales experience in a fast paced, competitive and high-volume environment, ideally within an HVAC/R, technical and/or Distribution Company.
- Post-secondary degree/diploma.
- Proven negotiation, sales and leadership abilities.
- Organized, independent individual who has a strong desire to sell and succeed.
- Superior communication and interpersonal skills.
- Customer service orientated.
- Computer literate.
Why work for CE Canada?
- When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC/R products.
- You’ll join a team built on trust and integrity – where we succeed and celebrate together.
- We value engagement, empowerment and accountability and our team members flourish because of it.
- We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.
- Every team member makes an impact in our business. We believe our team members are our greatest asset’s.
We offer competitive salary, incentive, and benefits such as:
- Health, Dental & Vison Care
- Life & Disability Insurance
- Travel Assistance Coverage
- Company Pension Plan with company contribution
- Employee Assistance Program
Pay Range: $80,000 - $95,000 Annual
This pay range is not a gurantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to resposibilities of the job, education, experience, knowledge, skills and abilities as well as internal equity, alignment with market data and applicable bargaining (if any).
Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Carrier Incentive Plan or a role-specific comission/bonus.
*If you are currently employed by a company that is a customer of Carrier Enterprise Canada, please be aware that your application may present a potential conflict of interest. We take our customer relationships seriously and handle these situations with discretion and care. If such a relationship exists, we may need to assess the situation further before proceeding with your candidacy.
If you're unsure whether your current employer is one of our customers, feel free to reach out confidentially for clarification before applying.
**Carrier Enterprise Canada is an Equal Opportunity Employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
***If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed, we are committed to adhering to the objectives and requirements outlined in the Accessibility for Ontarians with Disabilities Act (AODA) and to meeting the accessibility needs of persons with disabilities in a timely manner through the implementation of the requirements of the AODA and its applicable regulations. Any information received relating to accommodation will be addressed and treated with confidentiality.
About Carrier Enterprise Canada
Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies throughout the United States, Latin America, the Caribbean and Canada utilizing 146 locations in 20 states, 8 provinces and Puerto Rico.
Leading the World
Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
At Carrier, our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Our employees, products and services create comfortable, productive and healthy environments, regardless of climate, and ensure the global food supply is transported and preserved for safe consumption.
Our culture is rooted in the core values of UTC Climate, Controls & Security. These values are the pillars of our business. They define who we are and guide every decision we make.
Quality •Quality is the common denominator of all we do. •We are committed to Service Excellence and the Achieving Competitive Excellence (ACE) operating system.
Performance •Our customers have a choice, and how we perform determines whether they choose us. •We strive for continuous growth to reinforce our leadership position. •We achieve world-class financial performance. •We continuously improve the productivity of our assets, resources and everything we do.
Responsibility •Successful businesses improve the human condition. •We act with integrity and maintain the highest ethical standards. •We are environmentally responsible and drive to sustainability. •We care for the health and safety of our employees and customers. •We actively support the communities in which we do business.
Innovation •We are a company of ideas, committed to research and development. •Our heritage inspires us to reach the next innovative, powerful and marketable idea. •We continuously invest in new products, technologies and intelligent systems.
Customer Care •We listen to our customers and respond to their needs. •We make it easy to do business with us. •We are committed to excellence in customer satisfaction.
Employee Opportunity •We listen to our employees and treat each other with respect. •We are committed to employee and management development. •We support and pursue lifelong learning to expand our knowledge and capabilities. •We value diversity in individuals and cultures, and seek and share ideas openly.
Account Manager
Top Benefits
About the role
Career Opportunity – Carrier Enterprise Canada
Position: Residential Account Manager
Reporting to: Residential Sales Manager
Location: Mississauga, Ontario
Who We Are: Carrier Enterprise Canada (CEC) is a national distributor of residential, light commercial, and applied Heating, Ventilation and Air Conditioning (HVAC) and refrigeration products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CEC offers customers a wide range of HVAC/R product lines, competitive pricing, best-in-class customer service and valuable, time-saving services that positions CEC as an industry leader. With 34 locations in Canada and over 150+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, there is a location to service our customers HVAC/R needs.
We are currently accepting internal and external applications for the Account Manager, Residential.
The Opportunity
Working closely with an existing dealer network and generating new business for Carrier Residential Equipment and our parts product lines, your main job responsibilities will include:
- Recruiting new dealers/customers.
- Developing our existing dealer network.
- Achieving agreed upon sales goals for assigned territory.
- Introducing new and existing programs and products to customers.
- Developing and implementing marketing strategies, goals and sales plans.
- Accepting and processing new orders from customers, and keeping customers aware of product availability and the status of their orders.
- Building strong internal and external client relationships by providing dedicated customer service.
- Actively participating in industry associations and events.
- Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers.
Skills and Behaviors
- Minimum 3-5 years of successful sales experience in a fast paced, competitive and high-volume environment, ideally within an HVAC/R, technical and/or Distribution Company.
- Post-secondary degree/diploma.
- Proven negotiation, sales and leadership abilities.
- Organized, independent individual who has a strong desire to sell and succeed.
- Superior communication and interpersonal skills.
- Customer service orientated.
- Computer literate.
Why work for CE Canada?
- When you join Carrier Enterprise Canada, you will be part of a dynamic work environment that delivers first-class service to provide comfort to every home & business through our top of the line HVAC/R products.
- You’ll join a team built on trust and integrity – where we succeed and celebrate together.
- We value engagement, empowerment and accountability and our team members flourish because of it.
- We care about your future with us. We encourage and provide opportunities for learning and development by using the best-in-class tools for training.
- Every team member makes an impact in our business. We believe our team members are our greatest asset’s.
We offer competitive salary, incentive, and benefits such as:
- Health, Dental & Vison Care
- Life & Disability Insurance
- Travel Assistance Coverage
- Company Pension Plan with company contribution
- Employee Assistance Program
Pay Range: $80,000 - $95,000 Annual
This pay range is not a gurantee of compensation or salary. Final base salary will be determined based on several factors which may include but are not limited to resposibilities of the job, education, experience, knowledge, skills and abilities as well as internal equity, alignment with market data and applicable bargaining (if any).
Incentive Compensation: As a part of the total compensation package, this role may be eligible for the Carrier Incentive Plan or a role-specific comission/bonus.
*If you are currently employed by a company that is a customer of Carrier Enterprise Canada, please be aware that your application may present a potential conflict of interest. We take our customer relationships seriously and handle these situations with discretion and care. If such a relationship exists, we may need to assess the situation further before proceeding with your candidacy.
If you're unsure whether your current employer is one of our customers, feel free to reach out confidentially for clarification before applying.
**Carrier Enterprise Canada is an Equal Opportunity Employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
***If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed, we are committed to adhering to the objectives and requirements outlined in the Accessibility for Ontarians with Disabilities Act (AODA) and to meeting the accessibility needs of persons with disabilities in a timely manner through the implementation of the requirements of the AODA and its applicable regulations. Any information received relating to accommodation will be addressed and treated with confidentiality.
About Carrier Enterprise Canada
Carrier Enterprise is a joint venture between Watsco, Inc. and Carrier Corporation. Carrier Enterprise sells and distributes Carrier, Bryant and Payne residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies throughout the United States, Latin America, the Caribbean and Canada utilizing 146 locations in 20 states, 8 provinces and Puerto Rico.
Leading the World
Carrier is a world leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
At Carrier, our mission is to be the first choice for heating, air-conditioning and refrigeration solutions worldwide. We work every day to make the world a better place to live, work and play. Our employees, products and services create comfortable, productive and healthy environments, regardless of climate, and ensure the global food supply is transported and preserved for safe consumption.
Our culture is rooted in the core values of UTC Climate, Controls & Security. These values are the pillars of our business. They define who we are and guide every decision we make.
Quality •Quality is the common denominator of all we do. •We are committed to Service Excellence and the Achieving Competitive Excellence (ACE) operating system.
Performance •Our customers have a choice, and how we perform determines whether they choose us. •We strive for continuous growth to reinforce our leadership position. •We achieve world-class financial performance. •We continuously improve the productivity of our assets, resources and everything we do.
Responsibility •Successful businesses improve the human condition. •We act with integrity and maintain the highest ethical standards. •We are environmentally responsible and drive to sustainability. •We care for the health and safety of our employees and customers. •We actively support the communities in which we do business.
Innovation •We are a company of ideas, committed to research and development. •Our heritage inspires us to reach the next innovative, powerful and marketable idea. •We continuously invest in new products, technologies and intelligent systems.
Customer Care •We listen to our customers and respond to their needs. •We make it easy to do business with us. •We are committed to excellence in customer satisfaction.
Employee Opportunity •We listen to our employees and treat each other with respect. •We are committed to employee and management development. •We support and pursue lifelong learning to expand our knowledge and capabilities. •We value diversity in individuals and cultures, and seek and share ideas openly.