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Tenant Support Administrative Assistant (Canada Summer Jobs)

Edmonton, AB
CA$18/hour
Mid Level
Temporary
Part-time
Fixed term contract

Top Benefits

Paid time off

About the role

About the Organization:

Right at Home Housing Society (RAHHS) provides a positive alternative for Edmontonians currently without a home, living in substandard accommodation, or spending a disproportionate amount of their income on housing. We offer a range of supportive services for our residents, including a non-judgmental and inclusive community, mentor and peer support, and opportunities for life skill development.

Job Description:

Coordinating with the Director of Operations and Housing Management Team, the Tenant Support Administrative Assistant (Summer Student) will be responsible for supporting low-income tenants who reside in affordable housing owned and managed by RAHHS. This role will be a vital part of developing the organization’s tenant support programming and building documentation related to supportive services.

Key responsibilities

  • Working with staff to organize an internal digital documentation system regarding tenant relations, including: Organizing digital files; creating folders and subfolders for easy navigation for staff who require access; Uploading documents to the tenant management database; and Ensuring appropriate staff members have the correct access to digital systems
  • Building an understanding of tenant support activities, and developing comprehensive documentation that will guide a standardization of processes for supportive staff
  • Developing a comprehensive list of RAHHS’ community partners and resources for staff and tenants
  • Assist with planning and attending community events at various buildings owned and managed by RAHHS, with the intention of allowing tenants to socialize and/or neighbours to welcome new tenants to the neighbourhood
  • Building the Cultural Awareness Program in partnership with service providers, including: Making connections with community partners who provide cultural sensitivity teaching for staff; Assessing the cultural needs of tenants and connecting with community resources to provide support; and Planning/attending tenant engagement events at various buildings owned and managed by RAHHS, with the intention of integrating Canadian newcomers with their community and neighbours
  • Sourcing community resources and connecting the general tenant population with appropriate partners where partnerships do not currently exist within the community
  • General administration tasks, including and not limited to: filing documents, organizing storage areas, etc.
  • Assisting with the move-in process
  • Other tasks may be requested as needed

Qualifications

This position is part of the Canadian Summer Student Job Grant, and therefore, candidates must be youth between the ages of 18-29 years old. Other qualifications are as follows:

  • Must be legally able to work in Canada, with status as a Canadian citizen, Permanent Resident, or Status Refugee
  • Must be currently enrolled in post-secondary education
  • Experience working with vulnerable populations and culturally diverse groups; preference for a student working towards a degree in Human Services such as Psychology, Social Work, or equivalent studies
  • Good computer knowledge with an ability to learn how to use new systems; familiarity with Google Suite is an asset
  • Attention to detail
  • Customer service skills, with some experience in dealing with marginalized populations
  • Strong communication skills, written and verbal
  • Strong organization skills; Employees must be able to easily follow your work processes and find documentation
  • Ability to work independently with minimal supervision

Hours and Compensation

This is a temporary part-time (0.5 FTE) position, with a nine-week contract from the date of your first working shift. The position will offer a monthly compensation based on a pay rate of $18.00 per hour based on a 30.0 hour work week. Hours are scheduled from 9:00am-3:00pm from Monday through Friday. We are located at 9430-111 Ave, Edmonton, AB.

Employment is conditional upon a satisfactory background check and criminal record check within 10 days of employment.

Job Types: Part-time, Fixed term contract
Contract length: 9 weeks

Pay: $18.00 per hour

Benefits:

  • Paid time off

Schedule:

  • Monday to Friday

Application question(s):

  • Are you a youth aged between 18-29 years old?

Work Location: In person

Application deadline: 2025-06-17

About Right at Home Housing Society

Non-profit Organizations

Right At Home strengthens communities by building and managing permanent housing that is affordable, safe, and supportive for people facing housing insecurity in Edmonton.