Support Staff (The Mule-Cambridge)
Top Benefits
About the role
The Basic Gist:
Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU.
I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila- focused cocktail menu that will surprise and fascinate, and we also have a variety of beers on tap.
We are Hamilton's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic to weird-and-wild-you’ve-gotta-try-this.
We offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.
What’s An “Other Bird”?
The Other Bird is a hospitality family that includes The Mule & Rapscallion & Co. (Hamilton, ON), The Mule (Burlington, ON), The Mule (London, ON), The Mule (Cambridge, ON), and The Mule (Port Dover, ON).
We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences.
The Job:
We are looking for a new support staff member to join our team. What is a support staff member you ask? You would wear a couple of hats including, host, food runner, busser, barback, expo, and based on your specified role each day your responsibilities can include:
- Being passionate about delivering the best experience through attentive and friendly service
- Greeting all guests as they walk through the restaurant,
- Managing and prioritizing the restaurant waitlist, and ensuring the front door is managed effectively,
- Answering any incoming phone calls and politely answering any questions to the best of your ability,
- Ensuring food is properly presented prior to running it out to a guest,
- Delivering food to tables and ensuring guests have all they need,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Bussing and resetting tables with a sense of urgency,
- Re-stocking service areas throughout the shift,
- Emptying trash and spot sweeps whenever floor needs it,
- Performing opening and closing responsibilities in a timely and detailed manner,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Following all safety and sanitation policies and procedures,
- Contributing to a friendly & cooperative work environment by assisting all other team members as needed
- Receiving direction from The Mule's Management team.
The ideal candidate will have:
- Availability to work day time/late nights, weekends, and holidays is required.
- Available until 2AM (required)
- Weekend availability (Saturday & Sunday) is required.
- Smart Serve Certification is required.
How to Apply:
So, does this sound like you? If so, please respond with your cover letter & resume. We will contact successful candidates to set up an interview.
We look forward to hearing from you!
In an effort to provide full transparency within our job postings, this position is to fill a pre-existing vacancy.
Job Types: Part-time, Permanent
Pay: $17.20-$18.00 per hour
Additional pay:
- Tips
Benefits:
- Company events
- Discounted or free food
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Restaurant: 1 year (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
About The Other Bird
We are The Other Bird.
Our mission? To dish out the unexpected and build a sense of community—for our team, our guests, and the folks who graciously put up with us in the neighbourhood. We’re a Hamilton-based hospitality group, made up of bold individuals who somehow manage to nail excellence without ever taking ourselves too seriously. Here, growth and work-life balance are key. And yeah, we’re all about having a blast while doing what we do best.
For our guests, we’re united from kitchen to table, making sure every bite and moment is unforgettable. Craving something elevated? Head to Rapscallion & Co. in all its refined glory. Looking for a lively, no-rules kind of night? The Mules have you covered.
Ready to join the flock? It’s like home, but the fridge is always stocked.
Support Staff (The Mule-Cambridge)
Top Benefits
About the role
The Basic Gist:
Hi, my name is The Mule. I love chef-inspired tacos, cult classics, tequila drinks, GOOD tunes, vegetarians, bourbon, graffiti, vegans, mood lighting, queso & YOU.
I should also mention I'm 100% gluten free. And I'm 100% serious about that. Our bartenders have crafted a bourbon -and tequila- focused cocktail menu that will surprise and fascinate, and we also have a variety of beers on tap.
We are Hamilton's favourite lunch spot, regular late-night haunt, and go-to destination for a great bite & drink. Our tacos range from classic to weird-and-wild-you’ve-gotta-try-this.
We offer a variety of fare that is sure to satisfy either the most dedicated carnivore or delight your vegetarian and/or vegan side.
What’s An “Other Bird”?
The Other Bird is a hospitality family that includes The Mule & Rapscallion & Co. (Hamilton, ON), The Mule (Burlington, ON), The Mule (London, ON), The Mule (Cambridge, ON), and The Mule (Port Dover, ON).
We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences.
The Job:
We are looking for a new support staff member to join our team. What is a support staff member you ask? You would wear a couple of hats including, host, food runner, busser, barback, expo, and based on your specified role each day your responsibilities can include:
- Being passionate about delivering the best experience through attentive and friendly service
- Greeting all guests as they walk through the restaurant,
- Managing and prioritizing the restaurant waitlist, and ensuring the front door is managed effectively,
- Answering any incoming phone calls and politely answering any questions to the best of your ability,
- Ensuring food is properly presented prior to running it out to a guest,
- Delivering food to tables and ensuring guests have all they need,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Bussing and resetting tables with a sense of urgency,
- Re-stocking service areas throughout the shift,
- Emptying trash and spot sweeps whenever floor needs it,
- Performing opening and closing responsibilities in a timely and detailed manner,
- Offering assistance to guests by clearing away dishes, glassware, and refilling beverages as needed,
- Following all safety and sanitation policies and procedures,
- Contributing to a friendly & cooperative work environment by assisting all other team members as needed
- Receiving direction from The Mule's Management team.
The ideal candidate will have:
- Availability to work day time/late nights, weekends, and holidays is required.
- Available until 2AM (required)
- Weekend availability (Saturday & Sunday) is required.
- Smart Serve Certification is required.
How to Apply:
So, does this sound like you? If so, please respond with your cover letter & resume. We will contact successful candidates to set up an interview.
We look forward to hearing from you!
In an effort to provide full transparency within our job postings, this position is to fill a pre-existing vacancy.
Job Types: Part-time, Permanent
Pay: $17.20-$18.00 per hour
Additional pay:
- Tips
Benefits:
- Company events
- Discounted or free food
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Restaurant: 1 year (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
About The Other Bird
We are The Other Bird.
Our mission? To dish out the unexpected and build a sense of community—for our team, our guests, and the folks who graciously put up with us in the neighbourhood. We’re a Hamilton-based hospitality group, made up of bold individuals who somehow manage to nail excellence without ever taking ourselves too seriously. Here, growth and work-life balance are key. And yeah, we’re all about having a blast while doing what we do best.
For our guests, we’re united from kitchen to table, making sure every bite and moment is unforgettable. Craving something elevated? Head to Rapscallion & Co. in all its refined glory. Looking for a lively, no-rules kind of night? The Mules have you covered.
Ready to join the flock? It’s like home, but the fridge is always stocked.