Top Benefits
About the role
Store Location: Ottawa, ON Compensation: $18 per hour **Part-Time (est. 8-24 hours per week)
Requires weekend and holiday availability** Do you enjoy connecting with others and helping them feel confident and equipped for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and a love for gear that lasts?
At Fjällräven , we believe that nature is for everyone, and our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate , you'll be the face of our mission, helping every guest feel welcome, inspired, and ready to explore the outdoors with confidence.
Come walk with us. What You'll Do
- Deliver exceptional customer experiences using our GUIDE program to help guests find the right gear, feel at home in nature, and connect with our sustainability mission
- Drive sales and conversions by asking great questions, sharing your product knowledge, and helping guests make confident purchase decisions
- Support day-to-day operations like restocking, cash handling, and keeping the sales floor clean and inviting
- Collaborate with your team to create a supportive, welcoming work environment that reflects Fjällräven's values
- Participate in local events and community activations that strengthen brand presence and guest loyalty
- Stay curious and informed: participate in training, learn about new arrivals, and keep up with our sustainability initiatives like the Arctic Fox Initiative and Down Promise
What Makes You a Great Fit You don't need to summit Everest, but you do need to love helping others explore, learn, and feel good about their choices. You're reliable, curious, and comfortable in a retail setting. You bring a team-first mindset and genuine enthusiasm for the outdoors.
You bring:
- Strong verbal and interpersonal skills
- A track record of delivering great customer service and connecting with people of all backgrounds
- A passion for sustainability and the outdoors
- Dependability and a proactive approach to work
- Willingness to learn point-of-sale systems and retail operations
- Enthusiasm for working in a collaborative, values-driven team
- Available to work weekends and holidays
- Preferred, but not required: Previous experience in retail, customer service, or a fast-paced guest-facing role
What We Offer Click here to learn more about Fjällräven benefits like:
- RRSP/DPSP retirement program
- Product discounts and access to outdoor events
- A commitment to sustainability
About Us Founded in Sweden in 1960, Fjällräven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high-quality products and meaningful experiences.
✨ INTERESTED? To apply, please complete our brief online application. It’s the best way for us to get to see how you might contribute to our team. Apply today and help others feel at home in the outdoors!
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
About Fjällräven
In 1960, Åke Nordin founded Fjällräven in the Swedish town of Örnsköldsvik. Since then, Fjällräven has made a commitment to high quality and high-end design, while staying true to our mission of developing timeless, functional and durable outdoor equipment, acting responsible towards people, animals and nature and inspiring people to get outside.
We want to inspire and enable more people to experience nature. We do this by developing clothing and equipment that make the outside safer, warmer, dryer and generally more enjoyable. And by running events that provide the framework and support to make nature more accessible.
We’re a team of nature lovers, some more experienced than others, that likes to spend as much time outdoors as possible. In our offices and our stores we are designers, product developers, buyers, administrators, marketers, communicators, sales staff, customer service reps and business developers. In nature though, we’re all the same.
Do you want to help us to inspire and enable more people to walk with nature? We're always interested in people who want to join our trek. Welcome to visit our career site http://career.fjallraven.com/
Top Benefits
About the role
Store Location: Ottawa, ON Compensation: $18 per hour **Part-Time (est. 8-24 hours per week)
Requires weekend and holiday availability** Do you enjoy connecting with others and helping them feel confident and equipped for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and a love for gear that lasts?
At Fjällräven , we believe that nature is for everyone, and our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate , you'll be the face of our mission, helping every guest feel welcome, inspired, and ready to explore the outdoors with confidence.
Come walk with us. What You'll Do
- Deliver exceptional customer experiences using our GUIDE program to help guests find the right gear, feel at home in nature, and connect with our sustainability mission
- Drive sales and conversions by asking great questions, sharing your product knowledge, and helping guests make confident purchase decisions
- Support day-to-day operations like restocking, cash handling, and keeping the sales floor clean and inviting
- Collaborate with your team to create a supportive, welcoming work environment that reflects Fjällräven's values
- Participate in local events and community activations that strengthen brand presence and guest loyalty
- Stay curious and informed: participate in training, learn about new arrivals, and keep up with our sustainability initiatives like the Arctic Fox Initiative and Down Promise
What Makes You a Great Fit You don't need to summit Everest, but you do need to love helping others explore, learn, and feel good about their choices. You're reliable, curious, and comfortable in a retail setting. You bring a team-first mindset and genuine enthusiasm for the outdoors.
You bring:
- Strong verbal and interpersonal skills
- A track record of delivering great customer service and connecting with people of all backgrounds
- A passion for sustainability and the outdoors
- Dependability and a proactive approach to work
- Willingness to learn point-of-sale systems and retail operations
- Enthusiasm for working in a collaborative, values-driven team
- Available to work weekends and holidays
- Preferred, but not required: Previous experience in retail, customer service, or a fast-paced guest-facing role
What We Offer Click here to learn more about Fjällräven benefits like:
- RRSP/DPSP retirement program
- Product discounts and access to outdoor events
- A commitment to sustainability
About Us Founded in Sweden in 1960, Fjällräven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high-quality products and meaningful experiences.
✨ INTERESTED? To apply, please complete our brief online application. It’s the best way for us to get to see how you might contribute to our team. Apply today and help others feel at home in the outdoors!
Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.
About Fjällräven
In 1960, Åke Nordin founded Fjällräven in the Swedish town of Örnsköldsvik. Since then, Fjällräven has made a commitment to high quality and high-end design, while staying true to our mission of developing timeless, functional and durable outdoor equipment, acting responsible towards people, animals and nature and inspiring people to get outside.
We want to inspire and enable more people to experience nature. We do this by developing clothing and equipment that make the outside safer, warmer, dryer and generally more enjoyable. And by running events that provide the framework and support to make nature more accessible.
We’re a team of nature lovers, some more experienced than others, that likes to spend as much time outdoors as possible. In our offices and our stores we are designers, product developers, buyers, administrators, marketers, communicators, sales staff, customer service reps and business developers. In nature though, we’re all the same.
Do you want to help us to inspire and enable more people to walk with nature? We're always interested in people who want to join our trek. Welcome to visit our career site http://career.fjallraven.com/