Company Description Union: Non-Union

# of Vacancies: 1

Department: Altum Health

Site : West Park Healthcare Centre

Reports to: Manager, Prosthetics & Orthotics

Work Model: On-Site

Hours: 37.5 hours per week

Status: Temporary (One-year) Full-Time

Altum Health is a department within the University Health Network with over 300 employees across several sites (Toronto, Cambridge, Barrie, Hamilton, Oakville, Ajax, Mississauga, Vaughan, Brampton, Oshawa, Scarborough and West Park Healthcare Centre). We offer a full continuum of prevention, rehabilitation, and health care services to third party payers and individuals, including the Workplace Safety and Insurance Board (WSIB), employers, and insurers.

At Altum Health, we believe in providing “The Right Care. Always.” by offering client-centered services that address the physical, psychosocial, and behavioral issues related to injury or illness. We actively participate in outcomes data collection, analysis and reporting, continuous quality improvement and the education and training of the next generation of health and service professionals. Altum Health services prevent and manage acute and chronic injury as well as co-morbid conditions and integrate clients back into the workplace and home life. Our services result in positive outcomes and value to our clients and customers.

Job Description Altum Health is seeking a Prosthetics & Orthotics Funding Advisor to support our patients and the prosthetics and orthotics team at West Park Healthcare Centre. As an integral member of Altum Health, the Prosthetics & Orthotics Funding Advisor will be responsible for coordinating all administrative aspects of the patient’s journey throughout the prosthetics process. This position requires strong communication skills, organizational skills and attention to detail. The candidate should be able to multitask and prioritize to ensure efficiency and to ensure that patient care needs are met in a timely fashion. This role will regularly liaise with patients, clinicians and third-party providers. Previous administrative or coordination experience working in a healthcare setting is highly preferred.

• Liaise with patients to share knowledge on available resources, review requirements and eligibility for applications.
• Track application, approval, deadlines and funding received status.
• Work individually and as part of the clinical team, in order to ensure efficiency and patient care needs are met in a timely fashion.
• Contribute to creating efficient systems and workflows within the prosthetics department, including providing back-up support as needed.
• Manage data entry to track the prosthetics process from initial referral to prosthetics completion.
• Attend department meetings to facilitate functions that involve administrative and clinical staff.
• Other administrative duties as assigned.

Qualifications

• Completion of a 2-year College diploma and/or certificate in healthcare/life sciences field or recognized equivalent required.
• Three (3) or more years of related work experience
• Knowledge of prosthetics and orthotics process/terminology highly preferred
• Exercise initiative and good judgement with the ability to multitask
• Ability to function independently with a high level of attention to detail
• Compliance with confidentiality requirements under UHN Privacy Policy
• Excellent interpersonal and client service skills
• Excellent organizational and time management skills
• Administrative experience in a healthcare setting preferred
• Ability to work effectively in a team environment

Additional Information Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

Vaccines are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

UHN is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity and equal opportunity. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known in advance. Any information received related to an accommodation will be addressed confidentially.

University Health Network thanks all applicants, however, only those selected for an interview will be contacted.