Top Benefits
About the role
Job Summary
Are you driven by a desire to find the answers? Do you strive to be the point of contact for customers when they need help? We’ve been looking for you!
At Summit Valve your hard work does not go unnoticed. We are a Western Canadian based distributor of valves, actuators, and instrumentation products. We need an exceptional Inside Sales Representative to join our team.
What does this mean?
The Inside Sales Manager is a leader within the organization and is responsible for the management of technical and commercial functions of the Inside Sales Department across all Summit divisions. This role must ensure the proper execution of all inside sales tasks from quote to delivery (where applicable), manage and support a team, develop and implement procedural improvements towards greater efficiency and more positive outcomes.
An Inside Sales Manager provides mentorship and guidance to a department with support from the rest of the Management team. In this role you are required to lead by example by communicating and embodying the values of the Company and holding a high standard for quality. Leaders must have a customer service focus; demonstrating a best-practices in sales approach. Leaders must ensure that requirements are met by supporting each department, coaching the team, and facilitating the sales process (in compliance with the Quality Management System (QMS/ISO)).
As a Leader the main responsibility of this role is to increase sales, mentor members of the team, and provide a consistent customer experience from province to province.
An Inside Sales representative, regardless of responsibility level, must ensure proper, appropriate, and timely execution of customer RFQs. This includes supporting Inside and Outside sales, applying appropriate sales margins, ensuring accuracy during the quoting stage, achieving a high conversion rate, and ensuring the right tools and systems (QMS) are in place.
The job description and responsibilities include, but are not limited to:
Team Leadership and Development
- Hire, train, support, direct, and mentor staff
- Promote individual learning, growth, and goal setting
- Encourage teamwork, collaboration, and establish redundancy
Customer Experience and Process Improvement
- Ensure a consistent and delightful experience across all provinces
- Lead ‘lessons learned’ meetings to identify areas for improvement, develop corrective actions, and implement process changes.
- Maintain compliance with the Quality Management System (QMS/ISO) and ensure proper execution of customer RFQs.
- Promote communication amongst Technical, Procurement, Expediting, and Outside Sales teams to strive for transparency and excellent service to both internal and external stakeholders.
Sales Growth and Strategy Implementation
- Collaborate with Outside Sales and Sales Managers to develop and execute sales strategies to increase market share and maximize gross margin;
- Align inside sales activities with sales plans; and
- Measure and achieve key performance indicators (KPIs) such as RFQ acknowledgements, quote conversion rates, and time-to-quote.
Education and Experience
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 5 years of experience in sales management, preferably in a technical or industrial sales environment.
- Minimum of 3 years of leadership experience with a proven track record of managing and developing successful sales teams.
- Proven track record of achieving sales targets and managing a successful sales team.
- Applicants who do not meet the educational requirements but possess equivalent experience are encouraged to apply.
Skills and Abilities
- Demonstrated leadership skills
- Coaching and mentoring skills
- Strong communication skills (written and verbal)
- Strong problem solving and attention to detail
- Proactive approach and systematic thinking
- Demonstrated ability to strategize and implement sales plans that achieve targets and drive growth
- Strong background in customer relationship management
- Application of best practices in sales
Summit offers a competitive compensation package which includes salary, incentive program, benefits and deferred profit sharing plan. If you think you have what it takes to be on the Summit team, please send your resume today!
*please note: only candidates chosen to move forward in the process will be contacted.
Job Type: Full-time
Application question(s):
- Are you located in Port Coquitlam, Edmonton, or Saskatoon?
Location:
- Edmonton, AB T6B 3M4 (preferred)
Willingness to travel:
- 25% (required)
Work Location: In person
About Summit Valve and Controls
When our doors opened in 1992, we believed in ‘delighting the customer,’ a value we continue to embrace today. Summit now operates in eight cities across Western Canada, representing 30 of the industry’s top valve, automation, and instrumentation product lines. So much has changed over the years… however, we are still family owned and operated, and proud to be Canadian, eh!
The Summit team has a remarkable history of product performance, successful projects, and engineered solutions that work. Here’s an intro to our company:
OUR TEAM
- Summit employs 75+ valve, automation, and instrumentation enthusiasts.
- Over 40% of our team has a technical designation (engineers, technologists, and trades).
INDUSTRIES WE LOVE
- Oil Sands, Oil & Gas, Water & Wastewater, Mining, Industrial and Marine.
COLLABORATION
- We value communication and collaboration among the Summit departments. We also believe in cross-training to ensure redundancy at all levels.
- Summit carefully listens to each client. We dive into their application to thoroughly understand the situation and requirements.
GIVING BACK
- Giving back is part of the Summit culture. Our team supports local and international charities. We volunteer in the community, participate in fundraising, and donate funds to worthwhile causes.
It’s been said that “great people create great companies”, we wholeheartedly believe this. 2022 marked 30 years of appreciating our clients, partners, colleagues, friends, and family.
At Summit, We Care :)
Top Benefits
About the role
Job Summary
Are you driven by a desire to find the answers? Do you strive to be the point of contact for customers when they need help? We’ve been looking for you!
At Summit Valve your hard work does not go unnoticed. We are a Western Canadian based distributor of valves, actuators, and instrumentation products. We need an exceptional Inside Sales Representative to join our team.
What does this mean?
The Inside Sales Manager is a leader within the organization and is responsible for the management of technical and commercial functions of the Inside Sales Department across all Summit divisions. This role must ensure the proper execution of all inside sales tasks from quote to delivery (where applicable), manage and support a team, develop and implement procedural improvements towards greater efficiency and more positive outcomes.
An Inside Sales Manager provides mentorship and guidance to a department with support from the rest of the Management team. In this role you are required to lead by example by communicating and embodying the values of the Company and holding a high standard for quality. Leaders must have a customer service focus; demonstrating a best-practices in sales approach. Leaders must ensure that requirements are met by supporting each department, coaching the team, and facilitating the sales process (in compliance with the Quality Management System (QMS/ISO)).
As a Leader the main responsibility of this role is to increase sales, mentor members of the team, and provide a consistent customer experience from province to province.
An Inside Sales representative, regardless of responsibility level, must ensure proper, appropriate, and timely execution of customer RFQs. This includes supporting Inside and Outside sales, applying appropriate sales margins, ensuring accuracy during the quoting stage, achieving a high conversion rate, and ensuring the right tools and systems (QMS) are in place.
The job description and responsibilities include, but are not limited to:
Team Leadership and Development
- Hire, train, support, direct, and mentor staff
- Promote individual learning, growth, and goal setting
- Encourage teamwork, collaboration, and establish redundancy
Customer Experience and Process Improvement
- Ensure a consistent and delightful experience across all provinces
- Lead ‘lessons learned’ meetings to identify areas for improvement, develop corrective actions, and implement process changes.
- Maintain compliance with the Quality Management System (QMS/ISO) and ensure proper execution of customer RFQs.
- Promote communication amongst Technical, Procurement, Expediting, and Outside Sales teams to strive for transparency and excellent service to both internal and external stakeholders.
Sales Growth and Strategy Implementation
- Collaborate with Outside Sales and Sales Managers to develop and execute sales strategies to increase market share and maximize gross margin;
- Align inside sales activities with sales plans; and
- Measure and achieve key performance indicators (KPIs) such as RFQ acknowledgements, quote conversion rates, and time-to-quote.
Education and Experience
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
- Minimum of 5 years of experience in sales management, preferably in a technical or industrial sales environment.
- Minimum of 3 years of leadership experience with a proven track record of managing and developing successful sales teams.
- Proven track record of achieving sales targets and managing a successful sales team.
- Applicants who do not meet the educational requirements but possess equivalent experience are encouraged to apply.
Skills and Abilities
- Demonstrated leadership skills
- Coaching and mentoring skills
- Strong communication skills (written and verbal)
- Strong problem solving and attention to detail
- Proactive approach and systematic thinking
- Demonstrated ability to strategize and implement sales plans that achieve targets and drive growth
- Strong background in customer relationship management
- Application of best practices in sales
Summit offers a competitive compensation package which includes salary, incentive program, benefits and deferred profit sharing plan. If you think you have what it takes to be on the Summit team, please send your resume today!
*please note: only candidates chosen to move forward in the process will be contacted.
Job Type: Full-time
Application question(s):
- Are you located in Port Coquitlam, Edmonton, or Saskatoon?
Location:
- Edmonton, AB T6B 3M4 (preferred)
Willingness to travel:
- 25% (required)
Work Location: In person
About Summit Valve and Controls
When our doors opened in 1992, we believed in ‘delighting the customer,’ a value we continue to embrace today. Summit now operates in eight cities across Western Canada, representing 30 of the industry’s top valve, automation, and instrumentation product lines. So much has changed over the years… however, we are still family owned and operated, and proud to be Canadian, eh!
The Summit team has a remarkable history of product performance, successful projects, and engineered solutions that work. Here’s an intro to our company:
OUR TEAM
- Summit employs 75+ valve, automation, and instrumentation enthusiasts.
- Over 40% of our team has a technical designation (engineers, technologists, and trades).
INDUSTRIES WE LOVE
- Oil Sands, Oil & Gas, Water & Wastewater, Mining, Industrial and Marine.
COLLABORATION
- We value communication and collaboration among the Summit departments. We also believe in cross-training to ensure redundancy at all levels.
- Summit carefully listens to each client. We dive into their application to thoroughly understand the situation and requirements.
GIVING BACK
- Giving back is part of the Summit culture. Our team supports local and international charities. We volunteer in the community, participate in fundraising, and donate funds to worthwhile causes.
It’s been said that “great people create great companies”, we wholeheartedly believe this. 2022 marked 30 years of appreciating our clients, partners, colleagues, friends, and family.
At Summit, We Care :)