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Top Benefits

Superior training and development
Competitive hourly rate
Growth and advancement opportunities in both the restaurant and brand

About the role

The Perfect Guest Experience is more than a warm smile and welcoming atmosphere. Our people are what bring a dining experience to life for our Guests. The creation of our menu items, a welcoming greeting, and service that makes a genuine connection is what has a Milestones’ Guest looking forward to their next visit. This is your opportunity to be a part of it.

As a Supervisor of Guest Experience at Milestones, you ensure the highest level of service for each guest within your restaurant. You drive food quality, maintain cleanliness, inspire and maintain high team morale, all while developing others!

Responsibilities include:

● Promote teamwork and communicate in a positive and professional manner to all

departments to ensure the needs of our guests are being met at all times

  • ● Driving a knowledge passion around our food and LWB programs
  • ● Work with fellow managers on coaching, execution of initiatives and embedding hospitality
  • ● Leading a workforce of over 20 teammates, including recruitment, training and development
  • ● Managing and maintaining cost controls of food and beverage as well as restaurant labour

PERKS! Why should you work for us?

  • ● Superior training and development
  • ● Competitive hourly rate
  • ● Growth and advancement opportunities in both the restaurant and brand
  • ● and more!

The successful candidate demonstrates leadership that aligns with a culture of constant improvement, growth and is constantly striving for excellence while encouraging their team to do the same. Our Managers take pride in the ownership of the hospitality program in their location- if this sounds like you, apply today!

We thank all applicants for their interest in joining Milestones, but only successful candidates will be contacted for an interview. As part of our accessibility commitment, there are alternative ways to interview with us. Please inform us if you require interview accommodation.

Job Types: Full-time, Part-time
Part-time hours: 15-40 per week

Job Types: Full-time, Part-time, Permanent

Pay: From $22.00 per hour

Additional pay:

  • Overtime pay
  • Tips

Benefits:

  • Discounted or free food
  • Flexible schedule
  • On-site parking
  • Store discount

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Weekends as needed

Ability to commute/relocate:

  • Unionville, ON L6G 0E7: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Do you understand that this role is an hourly position with the potential to become a full time salaried Guest Experience Manager?

Experience:

  • restaurant supervising: 3 years (preferred)

Work Location: In person

Expected start date: 2025-07-01

About Milestones Bar and Grill

Restaurants
1001-5000

Milestones Grill + Bar first opened in Vancouver in 1989. Now, we craft craveable favorites with a delicious and unique twist across Canada.

From our menu to our restaurants, we don't overcomplicate it. We focus on delivering great food in an atmosphere that is genuine, friendly and professional, no matter what city you're visiting us in. Whether you're having brunch with friends, kicking your night off with Happy Hour or enjoying a delicious dinner with that special someone, you can guarantee it will feel just right.

We hire the best and our goal is to become an industry leader in hospitality and training by providing the tools and motivation to enable team members to reach their full potential. We are committed to developing our people into hospitality experts and culinary specialists.

If you're someone who values great food, great people and a fun work environment, then Milestones may be the place for you. Apply at your nearest Milestones today.

At Milestones, your table's waiting.