About the role
Join our Front Office Team as a Night Auditor where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Forbes, Michelin (Two Keys), AAA 4-Diamond, and T&L’s World's Best Hotel.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.
The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards of the Wickaninnish Inn and therefore must possess exemplary telephone skills, math skills and must thrive on providing guest service excellence.
Hours of work will be between 11:15pm and 7:15am.
As a Night Auditor**, you will:**
- Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
- Be responsible for all daily balancing, postings, and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn.
- Perform POS (Point of Sale) balancing and final balancing of departments.
- Manage room and restaurant reservations during night hours.
- Provide guest services and attend to guest needs as required.
- Carry out all other duties of a Guest Services Representative during the night shift.
- Assist at the Reception desk in the capacity of a Guest Services Representative whenever necessary.
- Handle cash preparations for the employees of the Inn.
- Enact and carry out emergency procedures.
The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.
Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:
- The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
- Superior communication skills.
- An aptitude for mathematical accuracy.
- Strong organization and attention to detail.
- Problem solving skills.
- A professionally groomed appearance.
- A positive and pro-active attitude.
- A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Front Office Department and the Wickaninnish Inn as a whole.
- A calm and capable demeanour.
- A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
- The ability to make a commitment to the position for a mutually understood and agreed upon period of time.
Salary/Wage: $23.00 per hour.
How to Apply:
To apply for this career opportunity, please fill out the application form below and upload your resume with a letter of intent. By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.
About The Wickaninnish Inn
We define, "Rustic Elegance on Nature's Edge"
The Wickaninnish Inn, a proud member of Relais & Châteaux, is an inviting year-round haven of comfort and relaxation on the rugged west coast of Vancouver Island, by Tofino. Nestled between the expanse of the Pacific Ocean and the ancient rainforests of Vancouver Island, the Inn's locally hand-adzed structural and feature elements, evoke a warm and calm ambiance compelling a legion of return guests year after year.
Anchored on the jagged rocks overlooking stunning Chesterman Beach, and adjacent to Pacific, The Wickaninnish Inn offers the ultimate in storm watching getaways. Year-round activities include hiking the Pacific Rim National Park Reserve trails, deep-sea and freshwater fishing, surfing, beachcombing, sea kayaking, bear & whale watching, gallery and artist studio tours, and more...
The Wickaninnish Inn offers the perfect retreat for romantics, nature lovers, or those wishing to escape to a place of natural wonder - and pampering! Guests enjoy an enchanting combination of wilderness, award-winning regional cuisine, exquisite guest rooms, and serene Ancient Cedars Spa. Incomparable vistas from every spacious room and suite are complemented by a deep soaker tub, local artwork, fireplace, custom furnishings, and personal balcony.
About the role
Join our Front Office Team as a Night Auditor where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Forbes, Michelin (Two Keys), AAA 4-Diamond, and T&L’s World's Best Hotel.
We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.
The Night Auditor is the sole worker during the evening hours and is expected to maintain the standards of the Wickaninnish Inn and therefore must possess exemplary telephone skills, math skills and must thrive on providing guest service excellence.
Hours of work will be between 11:15pm and 7:15am.
As a Night Auditor**, you will:**
- Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
- Be responsible for all daily balancing, postings, and nightly controls pertaining to the operations of the departments at the Wickaninnish Inn.
- Perform POS (Point of Sale) balancing and final balancing of departments.
- Manage room and restaurant reservations during night hours.
- Provide guest services and attend to guest needs as required.
- Carry out all other duties of a Guest Services Representative during the night shift.
- Assist at the Reception desk in the capacity of a Guest Services Representative whenever necessary.
- Handle cash preparations for the employees of the Inn.
- Enact and carry out emergency procedures.
The Wickaninnish Inn is committed to the principles of equality and diversity in the workplace. We aim to hire the best candidate for the position based on their qualifications and merit in terms of knowledge, skills, and experience.
Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:
- The willingness to learn in a team environment while striving to exceed Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
- Superior communication skills.
- An aptitude for mathematical accuracy.
- Strong organization and attention to detail.
- Problem solving skills.
- A professionally groomed appearance.
- A positive and pro-active attitude.
- A desire to contribute exciting and innovative ideas towards the ongoing improvement of the Front Office Department and the Wickaninnish Inn as a whole.
- A calm and capable demeanour.
- A valid BC Class 5 Driver's License. Applicants must be eligible for a BC Class 5 driver’s license and have a minimum of two years of clean driving experience in their home country.
- The ability to make a commitment to the position for a mutually understood and agreed upon period of time.
Salary/Wage: $23.00 per hour.
How to Apply:
To apply for this career opportunity, please fill out the application form below and upload your resume with a letter of intent. By submitting an application, you are attesting that the information given is accurate. As we receive a high volume of e-mails, we are only able to respond directly to you if your resume and interests align with our currently available positions.
About The Wickaninnish Inn
We define, "Rustic Elegance on Nature's Edge"
The Wickaninnish Inn, a proud member of Relais & Châteaux, is an inviting year-round haven of comfort and relaxation on the rugged west coast of Vancouver Island, by Tofino. Nestled between the expanse of the Pacific Ocean and the ancient rainforests of Vancouver Island, the Inn's locally hand-adzed structural and feature elements, evoke a warm and calm ambiance compelling a legion of return guests year after year.
Anchored on the jagged rocks overlooking stunning Chesterman Beach, and adjacent to Pacific, The Wickaninnish Inn offers the ultimate in storm watching getaways. Year-round activities include hiking the Pacific Rim National Park Reserve trails, deep-sea and freshwater fishing, surfing, beachcombing, sea kayaking, bear & whale watching, gallery and artist studio tours, and more...
The Wickaninnish Inn offers the perfect retreat for romantics, nature lovers, or those wishing to escape to a place of natural wonder - and pampering! Guests enjoy an enchanting combination of wilderness, award-winning regional cuisine, exquisite guest rooms, and serene Ancient Cedars Spa. Incomparable vistas from every spacious room and suite are complemented by a deep soaker tub, local artwork, fireplace, custom furnishings, and personal balcony.