Top Benefits
About the role
Official Internal Job Title Disability Case Manager
Status Temporary (Fixed Term)
Job Description The Life and Disability Case Manager for this 6-month contract role, primarily analyzes and makes a decision on applications for Life Benefit Claims and Life Waiver of Premium claims and manages Permanent Total Disability (Long Term Disability) files while continuing to provide exceptional customer service to all stakeholders.
Summary Of Role & Responsibilities
- Management of Permanent Total Disability claims and Life Waiver of Premium claims in a paperless environment
- Processing of Life Benefit Claims
- Provide excellent customer service to partners, vendors, group policy holders/members and respond to inquiries in a timely manner
- Confirm the insured's eligibility of the claim based on the contractual stipulations
- Record, validate and maintain data in both paper and paperless environment
- Analyze Permanent Total Disability claim files taking into account the medical information in file according to the established standards and determines the action and the appropriate follow-up
- Conducts ongoing follow-up and analysis of additional information in all files to be carried out in order to make claims decisions founded on contract criteria
- Ensure disability payments are processed accurately
- Perform benefit adjustment calculations (Return to work, overpayment, etc.)
- Communicates by letter or telephone with insured’s, employers, health professionals and other internal and external stakeholders
- Completes work on various projects related to Group Claims as assigned by manager
- Maintain an electronic filing system
- Support Management in other duties as assigned (i.e. assist Case Managers with follow ups and other support functions)
Necessary Knowledge, Skills And Attributes
- Group Insurance experience preferred
- Excellent customer service
- Intermediate to Advanced computer skills including Microsoft Office (Word, Excel, PowerPoint)
- Strong communication (oral and written)
- Ability to multitask proficiently in a fast paced, performance driven environment
- Attention to detail
- Strong planning, organizing and multi-tasking skills
- Analytical thinker with proven problem solving skills
- Ability to adapt quickly and comfortably to change
- Professional telephone etiquette
- Demonstrates a positive attitude and a desire to succeed
- Strong team player
- Bilingualism (French/English) an asset
What We Offer
- Award winning culture
- Flexible hybrid working conditions (1 day in the office per week)
- Group Benefits from first day
- Defined Benefits pension plan
- Generous time off benefits
- Growth opportunities
Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply. Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services. Follow us on Instagram ! @beneva.ca
About Beneva
Beneva, c’est unir nos valeurs mutualistes pour créer le plus grand regroupement de gens qui veillent les uns sur les autres. Nous croyons que l’assurance doit vous procurer une protection bienveillante pour que vous puissiez vous consacrer à ce qui compte vraiment pour vous.
Découvrez-en plus sur nous : https://www.beneva.ca/fr
Il nous fera toujours plaisir d’échanger avec la communauté par l’entremise de nos réseaux sociaux dans le respect des règles de conduite définies dans notre nétiquette : https://www.beneva.ca/fr/netiquette
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Beneva is about bringing together our mutualist values to create the largest group of people protecting people. We firmly believe that caring insurance provides coverage that lets you focus on what matters most.
Find out more about us at https://www.beneva.ca/en
We’re more than happy to interact with our community through our social media platforms as long as it is done in accordance with the rules of conduct defined in our netiquette: https://www.beneva.ca/en/netiquette
Top Benefits
About the role
Official Internal Job Title Disability Case Manager
Status Temporary (Fixed Term)
Job Description The Life and Disability Case Manager for this 6-month contract role, primarily analyzes and makes a decision on applications for Life Benefit Claims and Life Waiver of Premium claims and manages Permanent Total Disability (Long Term Disability) files while continuing to provide exceptional customer service to all stakeholders.
Summary Of Role & Responsibilities
- Management of Permanent Total Disability claims and Life Waiver of Premium claims in a paperless environment
- Processing of Life Benefit Claims
- Provide excellent customer service to partners, vendors, group policy holders/members and respond to inquiries in a timely manner
- Confirm the insured's eligibility of the claim based on the contractual stipulations
- Record, validate and maintain data in both paper and paperless environment
- Analyze Permanent Total Disability claim files taking into account the medical information in file according to the established standards and determines the action and the appropriate follow-up
- Conducts ongoing follow-up and analysis of additional information in all files to be carried out in order to make claims decisions founded on contract criteria
- Ensure disability payments are processed accurately
- Perform benefit adjustment calculations (Return to work, overpayment, etc.)
- Communicates by letter or telephone with insured’s, employers, health professionals and other internal and external stakeholders
- Completes work on various projects related to Group Claims as assigned by manager
- Maintain an electronic filing system
- Support Management in other duties as assigned (i.e. assist Case Managers with follow ups and other support functions)
Necessary Knowledge, Skills And Attributes
- Group Insurance experience preferred
- Excellent customer service
- Intermediate to Advanced computer skills including Microsoft Office (Word, Excel, PowerPoint)
- Strong communication (oral and written)
- Ability to multitask proficiently in a fast paced, performance driven environment
- Attention to detail
- Strong planning, organizing and multi-tasking skills
- Analytical thinker with proven problem solving skills
- Ability to adapt quickly and comfortably to change
- Professional telephone etiquette
- Demonstrates a positive attitude and a desire to succeed
- Strong team player
- Bilingualism (French/English) an asset
What We Offer
- Award winning culture
- Flexible hybrid working conditions (1 day in the office per week)
- Group Benefits from first day
- Defined Benefits pension plan
- Generous time off benefits
- Growth opportunities
Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply. Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services. Follow us on Instagram ! @beneva.ca
About Beneva
Beneva, c’est unir nos valeurs mutualistes pour créer le plus grand regroupement de gens qui veillent les uns sur les autres. Nous croyons que l’assurance doit vous procurer une protection bienveillante pour que vous puissiez vous consacrer à ce qui compte vraiment pour vous.
Découvrez-en plus sur nous : https://www.beneva.ca/fr
Il nous fera toujours plaisir d’échanger avec la communauté par l’entremise de nos réseaux sociaux dans le respect des règles de conduite définies dans notre nétiquette : https://www.beneva.ca/fr/netiquette
//
Beneva is about bringing together our mutualist values to create the largest group of people protecting people. We firmly believe that caring insurance provides coverage that lets you focus on what matters most.
Find out more about us at https://www.beneva.ca/en
We’re more than happy to interact with our community through our social media platforms as long as it is done in accordance with the rules of conduct defined in our netiquette: https://www.beneva.ca/en/netiquette