Description

As a Parking Account Supervisor, you will play a key role in managing day-to-day operations across multiple parking locations. You will be the primary point of contact for clients and landlords, oversee site maintenance and supply logistics, and support administrative and business development efforts. This position requires a proactive leader with strong organizational, communication, and supervisory skills.

Key Responsibilities

• Build and maintain professional relationships with landlords and property managers. Respond to and follow up on customer requests and issues in a timely and professional manner.
• Oversee the tracking and resolution of incident reports and damage claims, including customer communication regarding safety and liability concerns.
• Ensure accurate and timely delivery of necessary supplies to various locations.
• Provide administrative and logistical support to Account Managers (detailed below)
• Actively manage assigned parking locations, taking ownership of staff performance, client satisfaction, and report deliverables.
• Contribute to business growth by identifying leads, engaging prospects, and managing sales cycles through to completion.
• Other Duties: Perform additional responsibilities as assigned by management.

Administrative Duties

• Must be fluent in Microsoft with extensive experience in Excel, SharePoint, Outlook, etc

• Perform general admin duties including invoicing, PO issuing, monthly reports

• Continual communication with Patrollers on any updates to their duties

• Familiar with AP and AR

• Provide information to customers on Monthly Parking

• Process cash transactions and deposits

• Correspondence and communication with all company departments as needed.

• Other duties as assigned by manager

• Ability to work independently and in a team environment

• Must be mobile and able to attend client sites

• Coordination of staffing for attended site based on regular manpower requirements and site activity.

• Completion of paperwork related to invoicing and processing Patroller expenses.

Skills, Knowledge and Expertise

• Diploma in Business Administration or related field a plus

• Minimum 2 years of experience in operations, facilities, or account supervision

• Strong supervisory and leadership skills

• Excellent verbal and written communication skills

• Ability to build and maintain strong client relationships

• Proficiency in Microsoft Office and reporting tools

• High level of energy, initiative, and a “can-do” attitude

• Ability to work independently and as part of a team

• Valid driver’s license with good driving record

Benefits

(Full-Time Employee Only)
Medical/Vision
Dental

Life Insurance
AD&D
STD

LTD - offered based on employee group

RRSP - offered based on employee group

EAP - offered based on employee group

Vacation

About Reimagined Parking

The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only:

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.