Chief Business Analyst
Top Benefits
About the role
Chief Business Analyst
Attendance
Hybrid
Job number
27624
Category
Senior Professional
Status: Permanent
Schedule: Full-Time
Location: Montreal, Quebec
As a Chief Business Analyst in the ''Product Team Start Train'' team at National Bank, you’ll liaise with business teams and delivery teams.
You’ll work in Agile mode and will be part of a squad that manages and delivers business and technology projects for different sectors. In this role, you’ll have the opportunity to use your business analysis skills to help implement new technologies and make a positive impact on our organization.
Your job
- Support product owners, business line partners and IT teams in their decision-making and deliveries
- Define the scope of processes to be optimized and proactively take charge of planning activities for the various deliverables
- Lead workshops with multiple stakeholders with varied levels and expertise
- Model current and target processes based on the Bank’s existing mapping practices
- Carry out high level and detailed impact analyses on all angles of processes, with the help of experts
- Know and apply best practices to identify, articulate, classify, and write business requirements, stakeholder requirements, and solution requirements (functional, non-functional, informational, transitional), understand the links between them, and ensure their traceability (traceability matrix).
- Define and identify user test scenarios and support users with operational transfer
- Make proposals for change management strategies for users of the solution.
Your team
The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.
As part of the Investments Operations sector, you’ll be on a large team of 12 colleagues, and you’ll report to the director. Our team is distinguished by the diversity of its talents and the willingness of all to contribute together to achieving the organization’s objectives. We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.
Prerequisites
- University degree in a related field and several years of relevant experience
- Business analysis skills in a tech-based ecosystem
- Experience in the end-to-end transformation of business processes, change management and continuous improvement
- Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach
- Experience with testing scenarios and user support
- Ability to think strategically, analytical, synthesis and communication skills
- Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, etc.).
- Asset: Certified Service now OR Certification in Business Analysis (CBAP, PMI-PBA).
Languages:
English, French
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Skills
- Banking
- Business Process Improvement
- Business Process Mapping
- Communication
- Critical Thinking
- Information Analysis
- Organization Skills
- Problem Solving
- Requirements Management
- ServiceNow
- Testing
- Detail-oriented
- Influence others
- Learning Agility
- Meeting facilitation
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
Why work at National Bank?
For an environment that supports your career path
There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environment
We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
Come live your ambitions at National Bank - YouTube
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.
Chief Business Analyst
Top Benefits
About the role
Chief Business Analyst
Attendance
Hybrid
Job number
27624
Category
Senior Professional
Status: Permanent
Schedule: Full-Time
Location: Montreal, Quebec
As a Chief Business Analyst in the ''Product Team Start Train'' team at National Bank, you’ll liaise with business teams and delivery teams.
You’ll work in Agile mode and will be part of a squad that manages and delivers business and technology projects for different sectors. In this role, you’ll have the opportunity to use your business analysis skills to help implement new technologies and make a positive impact on our organization.
Your job
- Support product owners, business line partners and IT teams in their decision-making and deliveries
- Define the scope of processes to be optimized and proactively take charge of planning activities for the various deliverables
- Lead workshops with multiple stakeholders with varied levels and expertise
- Model current and target processes based on the Bank’s existing mapping practices
- Carry out high level and detailed impact analyses on all angles of processes, with the help of experts
- Know and apply best practices to identify, articulate, classify, and write business requirements, stakeholder requirements, and solution requirements (functional, non-functional, informational, transitional), understand the links between them, and ensure their traceability (traceability matrix).
- Define and identify user test scenarios and support users with operational transfer
- Make proposals for change management strategies for users of the solution.
Your team
The IT team is made up of more than 2,300 proactive, collaborative experts who work with agility to seize opportunities, stay on the cutting edge of technology, and continuously improve our processes.
As part of the Investments Operations sector, you’ll be on a large team of 12 colleagues, and you’ll report to the director. Our team is distinguished by the diversity of its talents and the willingness of all to contribute together to achieving the organization’s objectives. We want to contribute to your quality of life by offering you as much flexibility as possible. For example, we offer a hybrid work environment along with a flexible schedule that you can adapt to your needs.
The Bank values ongoing development and internal mobility. Our personalized training programs with on-the-job learning help you to master your role and develop new fields of expertise. Tools such as the Data Academy, language training, Harvard Manage Mentor, coaching, and mentoring support are always available.
Prerequisites
- University degree in a related field and several years of relevant experience
- Business analysis skills in a tech-based ecosystem
- Experience in the end-to-end transformation of business processes, change management and continuous improvement
- Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach
- Experience with testing scenarios and user support
- Ability to think strategically, analytical, synthesis and communication skills
- Knowledge of Agile methodology (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, etc.).
- Asset: Certified Service now OR Certification in Business Analysis (CBAP, PMI-PBA).
Languages:
English, French
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Skills
- Banking
- Business Process Improvement
- Business Process Mapping
- Communication
- Critical Thinking
- Information Analysis
- Organization Skills
- Problem Solving
- Requirements Management
- ServiceNow
- Testing
- Detail-oriented
- Influence others
- Learning Agility
- Meeting facilitation
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
Why work at National Bank?
For an environment that supports your career path
There are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environment
We foster inclusion in an environment where each person’s unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates! What can you bring to our team?
Come live your ambitions at National Bank - YouTube
About National Bank of Canada
At National Bank, we believe in the potential of each individual, and that even the smallest gestures can make a big difference. When we help others accomplish their projects, we help empower them and the community at large.
We try to make a difference through innovation, but above all, by putting people first. By taking the time to listen and letting our actions speak for themselves. By remaining bold and passionate. By developing lasting relationships as partners and allies.
Together we can achieve great things and create a positive impact.
Want to learn more about us?
For advice on your personal finances, visit: nbc.ca/advice For advice on your business, visit: nbc.ca/business For career opportunities, visit: jobs.nbc.ca For all the latest news, visit: nbc.ca/news
By clicking "Follow" above, you may receive communications from National Bank, either in your LinkedIn inbox or by other means via LinkedIn, about products and services that could interest you. Learn more at: www.nbc.ca/socialnetworks.