Full job description

PART-TIME SALES ASSOCIATE

We’re Hiring! Join Pottery Barn as a Sales Associate.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Responsibilities

• Provide sincere, friendly and energetic World‐Class service and contribute to creating a festive in-store experience
• Discover what the customer loves & how they live to develop personal decorating plans that exceed their expectation. Bring Pottery barn to life for our customers by connecting them to the product, inspiration & know-how that helps them tell their story at home. Drive sales by creating a reputation of Pottery Barn as a destination for approachable decorating expertise that helps customers build truly personal spaces.

Who we are…

• Our mission is to offer choice in products & services, build community through connections with clients & collaborators & focus on honest business practices in everything we do, from supply chain transparency to sustainability.

Who you are…

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage yourown time
• Enjoy being hands-on with product & functions well both in-store & in the customers’ home
• Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
• Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures
• Keep your finger on the pulse of design trends both globally & in your local community
• Know what questions to ask your customers in order to understand their personal style & needs

At Pottery Barn you will…

• Drive sales & achieve sales goals per hour, by connecting customers to you & Pottery Barn.
• Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic, creative & modern spirit of the brand
• Develop & manage relationships with clients, designers, developers, local businesses & artisans
• Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home appointments
• Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring their story to life
• Share decorating expertise & develop thoughtful space plans that fit the customers’ lifestyle
• Advise customers on where to access design resources for products & services that may be unavailable at Pottery Barn (wallpaper, appliances, re-upholsterer, etc)
• Share the stories, collaborations & craft behind our products to bring them to life for our customer
• Develop vision boards, floorplans & utilize Pinterest to help customers express their personal style at home
• Be held accountable for the following brand competencies: operates with strategic agility, drives innovation & change, provides influential leadership, communicates effectively, develops self & others, creates teams & partnerships, focuses on the customer, builds operational excellence and drives execution

What we’re looking for…

• 1-2 years of home furnishing, interior decorating experience and/or interior design education
• Interior design certification strongly preferred
• Excellent communication skills & passion for working with people
• Excitement for the brand & products we sell
• Must be able to spend ample time on the sales floor focusing on customer needs
• Willingness to travel for in-home consultations.
• Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques Part-time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
• Associates must be available for annual inventory and entire holiday season (November and December).

Bring your resume to life…

• Does this sound like you? If so, please submit your resume, cover letter & any additional materials that will give us a peek into your personal style at home or design clients that are in your portfolio (ie: Pinterest boards, Instagram, portfolio, personal website, lifestyle blog, etc).

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences—whatever they may be—are valued, explored and appreciated.

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer.

Job Type: Part-time

Benefits:

• Store discount

Shift:

• 8 hour shift

Work days:

• Every Weekend
• Monday to Friday
• Weekends as needed

Work Location: In person