Assistant Director of Care
Top Benefits
About the role
Position Title: Assistant Director of Care
Position Status: Full Time
Posting No.: 25-46
Posting Date: May 27, 2025
Posting Closing: Until Filled
Salary: $57.35- $62.63
About the Position
Norfolk Hospital Nursing Home is seeking an Assistant Director of Care who is committed to providing
exceptional resident care and is dedicated to the NHNH Mission of enriching lives with dignity, care and
compassion.
About Us
The Norfolk Hospital Nursing Home is an 80 bed, publicly owned, non-profit facility opened in 1975. A member
of Advantage and OLTCA, NHNH is fully accredited by Accreditation Canada and operates under the direction of
a 10-member community Board of Trustees.
The Mission of the Norfolk Hospital Nursing Home is to enrich lives with dignity, care and compassion.
Values that guide us:
-
Compassion
-
Accountable
-
Respect
-
Excellence
We are committed to providing care throughout the life span of the residents we serve, and in meeting all
physical, cultural, emotional, social and spiritual needs.
Position Qualifications
- University Degree BScN – Registered Nurse currently registered and in good standing with the College of
Nurses of Ontario
-
2 years in a Leadership role
-
2 years in Long Term Care preferred
-
Current BCLS certification.
-
Experience with electronic documentation and working knowledge of Point Click Care and other LTC
software applications
-
Strong computer skills including Outlook, Word, PowerPoint, Excel
-
Sound knowledge and understanding of the Residents Bill of Rights and The Fixing Long-Term Care Homes
Act Ontario Regulation 246-22
- Demonstrated assessment, critical thinking, problem solving and communication skills.
- Must have excellent facilitation, leadership, and mentoring skills. Proven ability to mentor staff, including
registered nursing and students.
-
Demonstrated project management skills
-
Demonstrated commitment to professional growth and leadership development
-
Good knowledge of Long-term Care inspection and compliance protocols as well as Accreditation processes
and Required Organizational Practices.
-
Excellent interpersonal skills with the Ability to adapt to a continually changing environment and workload.
-
Ability to build relationships with internal and external stakeholders, and work effectively with all
interdisciplinary members of the health care team
- Excellent Attendance record.
Position Duties and Responsibilities
• Working alongside the Director of Care, responsible for the smooth operation of the Long-Term Care Home.
-
Provides leadership to staff, and significantly contributes in overseeing all components of resident care.
-
Ensures a safe and caring environment for residents and their families.
-
Applies sound human resource management practices (recruitment, development, and performance
evaluation) in accordance with approved policies to ensure an effective team.
- Provides regular feedback to staff and conducts performance appraisals
- Advocates for change within the Home and fostering an environment that is person-centered, proactive,
and open to new ideas.
- Supports and facilitates the implementation and evaluation of mandatory programs under the Fixing Long-
term Care Homes act including skin and wound, falls, pain, restraints, and continence
- Follows up on the outcomes of audit programs as they related to Nursing Best Practices and Quality
Improvement in delivery of care to the Residents and Ministry of Long-Term Care Inspection Protocols
- Manages projects and activities required for the successful completion of approved goals and objectives and
supervises staff working on the projects.
- Participates in strategic planning and leads change initiatives, FLTCHA requirements, and accreditation
activities.
-
Participates and assists the Director of Care in the development of the annual nursing budget.
-
Responsible for oversight of the Joint Health and Safety Committee and ensuring compliance with Ministry
of Labour inspections.
- Initiates investigative and corrective actions related to occupational health and safety; develops and
monitors modified work programs for nursing personnel in collaboration with the Occupational Health and
Disability Management Team.
- Liaises with the Occupational Health and Disability Management Team with respect to workplace
accommodations and the return to work process
- Responsible for the Surge Learning LMS platform and functions as a super-user to ensure on-line education
is effective, efficient, and accessible for all staff.
- Assists in recruiting, training, and onboarding of new staff ensuring they are equipped to perform their
duties to the highest standards.
- Leads clinical programs including, identifying learning needs and coordinates both educational and
developmental opportunities for staff.
-
Participates and supports budget planning and the capital purchasing process
-
Demonstrates a commitment to the Mission, Vision, Values, Goals & Objectives of the Nursing Home
-
Maintain knowledge of the Compendium of Standards from the College of Nurses of Ontario and the
Fixing Long-Term Care Homes Act O. Reg 246/22
-
Maintain current knowledge of LTC best practices and emerging trends
-
Fosters and supports a positive working environment with all service providers working within the Home.
-
Contributes to the development and creation of a safe work culture, leading by example in all aspects of
health & safety.
- Required to share on-call duties and respond to emergency issues as they arise
Hours of Work: This role is expected be on site Monday – Friday 8am- 4pm with some flexibility
In Norfolk County, life outside work is like no other. Shorter commutes, less traffic, and a vibrant culture;
Norfolk County has it all. You can be 10 minutes from work and 10 minutes from hiking, biking, camping, or
visiting one of our many beaches. Our vibrant, accessible, family-friendly community is filled with restaurants,
breweries, wineries, theatres, festivals, golf courses and so much more. Norfolk County is a great place to grow
and raise your family. Our houses are affordable and we have two strong education systems, in addition to a
top-tier public college. Norfolk County is also a short drive from several urban areas including Hamilton,
Toronto, and Niagara. Take advantage of the unbeatable work-life balance and discover what Norfolk County
has to offer by visiting Norfolk County’s website — www.norfolkcounty.ca.
A great team, an exceptional environment, professional growth…these qualities make NHNH a great
place!
Interested applicants are invited to submit a cover letter and updated resume referring to posting number 25-
46 to the Human Resources Department at nghhr@ngh.on.ca or to: Human Resources Department, Norfolk
General Hospital, 365 West Street, Simcoe, ON N3Y 1T7 Fax: (519) 429-6991.
For more information about NGH, NHNH and the communities we serve, please visit www.ngh.on.ca
In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital
and Norfolk Hospital Nursing Home provide accommodations for applicants with disabilities, upon request.
Norfolk General Hospital and Norfolk Hospital Nursing Home thank all applicants for their interest. Please note
that only those applicants selected for an interview will be contacted.
About Norfolk General Hospital
Norfolk General Hospital is rich in community spirit, passionate about patient care and committed to growth and development. Our full service hospital is conveniently located on Ontario's Southcoast by the shores of Lake Erie and situated in the beautiful town of Simcoe. Serving Norfolk County and surrounding area, NGH is home to health care professionals dedicated to excelling in their sphere and focused on the well-being of their patients and community. Norfolk General Hospital is one of the largest employers in the area, and is also recognized as having one of the highest rates of volunteerism in the Province, providing our Hospital and Nursing Home with over 40,000 hours annually.
MISSION: To relieve illness and suffering and to help people live healthier lives.
VALUES: Excellence, Compassionate Care, Accountability, Respect, Empowerment, and Collaboration
Assistant Director of Care
Top Benefits
About the role
Position Title: Assistant Director of Care
Position Status: Full Time
Posting No.: 25-46
Posting Date: May 27, 2025
Posting Closing: Until Filled
Salary: $57.35- $62.63
About the Position
Norfolk Hospital Nursing Home is seeking an Assistant Director of Care who is committed to providing
exceptional resident care and is dedicated to the NHNH Mission of enriching lives with dignity, care and
compassion.
About Us
The Norfolk Hospital Nursing Home is an 80 bed, publicly owned, non-profit facility opened in 1975. A member
of Advantage and OLTCA, NHNH is fully accredited by Accreditation Canada and operates under the direction of
a 10-member community Board of Trustees.
The Mission of the Norfolk Hospital Nursing Home is to enrich lives with dignity, care and compassion.
Values that guide us:
-
Compassion
-
Accountable
-
Respect
-
Excellence
We are committed to providing care throughout the life span of the residents we serve, and in meeting all
physical, cultural, emotional, social and spiritual needs.
Position Qualifications
- University Degree BScN – Registered Nurse currently registered and in good standing with the College of
Nurses of Ontario
-
2 years in a Leadership role
-
2 years in Long Term Care preferred
-
Current BCLS certification.
-
Experience with electronic documentation and working knowledge of Point Click Care and other LTC
software applications
-
Strong computer skills including Outlook, Word, PowerPoint, Excel
-
Sound knowledge and understanding of the Residents Bill of Rights and The Fixing Long-Term Care Homes
Act Ontario Regulation 246-22
- Demonstrated assessment, critical thinking, problem solving and communication skills.
- Must have excellent facilitation, leadership, and mentoring skills. Proven ability to mentor staff, including
registered nursing and students.
-
Demonstrated project management skills
-
Demonstrated commitment to professional growth and leadership development
-
Good knowledge of Long-term Care inspection and compliance protocols as well as Accreditation processes
and Required Organizational Practices.
-
Excellent interpersonal skills with the Ability to adapt to a continually changing environment and workload.
-
Ability to build relationships with internal and external stakeholders, and work effectively with all
interdisciplinary members of the health care team
- Excellent Attendance record.
Position Duties and Responsibilities
• Working alongside the Director of Care, responsible for the smooth operation of the Long-Term Care Home.
-
Provides leadership to staff, and significantly contributes in overseeing all components of resident care.
-
Ensures a safe and caring environment for residents and their families.
-
Applies sound human resource management practices (recruitment, development, and performance
evaluation) in accordance with approved policies to ensure an effective team.
- Provides regular feedback to staff and conducts performance appraisals
- Advocates for change within the Home and fostering an environment that is person-centered, proactive,
and open to new ideas.
- Supports and facilitates the implementation and evaluation of mandatory programs under the Fixing Long-
term Care Homes act including skin and wound, falls, pain, restraints, and continence
- Follows up on the outcomes of audit programs as they related to Nursing Best Practices and Quality
Improvement in delivery of care to the Residents and Ministry of Long-Term Care Inspection Protocols
- Manages projects and activities required for the successful completion of approved goals and objectives and
supervises staff working on the projects.
- Participates in strategic planning and leads change initiatives, FLTCHA requirements, and accreditation
activities.
-
Participates and assists the Director of Care in the development of the annual nursing budget.
-
Responsible for oversight of the Joint Health and Safety Committee and ensuring compliance with Ministry
of Labour inspections.
- Initiates investigative and corrective actions related to occupational health and safety; develops and
monitors modified work programs for nursing personnel in collaboration with the Occupational Health and
Disability Management Team.
- Liaises with the Occupational Health and Disability Management Team with respect to workplace
accommodations and the return to work process
- Responsible for the Surge Learning LMS platform and functions as a super-user to ensure on-line education
is effective, efficient, and accessible for all staff.
- Assists in recruiting, training, and onboarding of new staff ensuring they are equipped to perform their
duties to the highest standards.
- Leads clinical programs including, identifying learning needs and coordinates both educational and
developmental opportunities for staff.
-
Participates and supports budget planning and the capital purchasing process
-
Demonstrates a commitment to the Mission, Vision, Values, Goals & Objectives of the Nursing Home
-
Maintain knowledge of the Compendium of Standards from the College of Nurses of Ontario and the
Fixing Long-Term Care Homes Act O. Reg 246/22
-
Maintain current knowledge of LTC best practices and emerging trends
-
Fosters and supports a positive working environment with all service providers working within the Home.
-
Contributes to the development and creation of a safe work culture, leading by example in all aspects of
health & safety.
- Required to share on-call duties and respond to emergency issues as they arise
Hours of Work: This role is expected be on site Monday – Friday 8am- 4pm with some flexibility
In Norfolk County, life outside work is like no other. Shorter commutes, less traffic, and a vibrant culture;
Norfolk County has it all. You can be 10 minutes from work and 10 minutes from hiking, biking, camping, or
visiting one of our many beaches. Our vibrant, accessible, family-friendly community is filled with restaurants,
breweries, wineries, theatres, festivals, golf courses and so much more. Norfolk County is a great place to grow
and raise your family. Our houses are affordable and we have two strong education systems, in addition to a
top-tier public college. Norfolk County is also a short drive from several urban areas including Hamilton,
Toronto, and Niagara. Take advantage of the unbeatable work-life balance and discover what Norfolk County
has to offer by visiting Norfolk County’s website — www.norfolkcounty.ca.
A great team, an exceptional environment, professional growth…these qualities make NHNH a great
place!
Interested applicants are invited to submit a cover letter and updated resume referring to posting number 25-
46 to the Human Resources Department at nghhr@ngh.on.ca or to: Human Resources Department, Norfolk
General Hospital, 365 West Street, Simcoe, ON N3Y 1T7 Fax: (519) 429-6991.
For more information about NGH, NHNH and the communities we serve, please visit www.ngh.on.ca
In order to ensure equal opportunities during the recruitment and selection process, Norfolk General Hospital
and Norfolk Hospital Nursing Home provide accommodations for applicants with disabilities, upon request.
Norfolk General Hospital and Norfolk Hospital Nursing Home thank all applicants for their interest. Please note
that only those applicants selected for an interview will be contacted.
About Norfolk General Hospital
Norfolk General Hospital is rich in community spirit, passionate about patient care and committed to growth and development. Our full service hospital is conveniently located on Ontario's Southcoast by the shores of Lake Erie and situated in the beautiful town of Simcoe. Serving Norfolk County and surrounding area, NGH is home to health care professionals dedicated to excelling in their sphere and focused on the well-being of their patients and community. Norfolk General Hospital is one of the largest employers in the area, and is also recognized as having one of the highest rates of volunteerism in the Province, providing our Hospital and Nursing Home with over 40,000 hours annually.
MISSION: To relieve illness and suffering and to help people live healthier lives.
VALUES: Excellence, Compassionate Care, Accountability, Respect, Empowerment, and Collaboration