Champion Quality and Compliance in CPA Training Programs

(full-time, contract – 12 to 18 months)

CPA Ontario is currently in search of an Employer Relations Officer who will be responsible for overseeing the monitoring and compliance of approximately 300 pre-approved CPA student training programs on an annual basis. This role plays a critical part in ensuring program quality, compliance, and contribute meaningfully to the professional development of future CPAs.

The Employer Relations Officer is a proactive problem-solver, strong communicator, and detail-oriented professional who thrives on collaboration, continuous improvement, and stakeholder engagement.

What You’ll Be Doing:

Conducting program compliance reviews using a risk-based monitoring approach, ensuring all pre-approved CPA training programs meet established standards and align with the annual monitoring plan.

Investigating and resolving potential non-compliance issues, engaging directly with program leaders, managers, mentors, and students to resolve issues, clarify expectations and support best practices.

Preparing clear and concise reports including formal conclusion letters, stakeholder communications, and a year-end summary report, followed by a debrief session with senior management.

Leading process improvement initiatives by analyzing workflows, identifying opportunities for efficiency, and implementing enhancements to the monitoring program.

Planning for the future by developing the following year’s monitoring plan informed by insights and findings from the current year.

Supervising and reviewing the work of a program coordinator, providing mentorship and ensuring quality deliverables.

Supporting additional projects and initiatives as needed in a fast-paced and evolving environment.

Who You Are:

A CPA in good standing with at least 3 years of post-designation experience, and a degree and/or diploma in a relevant field.

Experienced in audit within public practice, corporate, or government environments, with a strong understanding of compliance and regulatory frameworks.

Clear and confident communicator with the ability to build relationships, present effectively, and resolve sensitive issues collaboratively.

Analytical and detail-oriented, with sound judgment and the ability to assess complex training program standards.

Highly organized and adaptable, with proven ability to manage multiple priorities and understand how experience data should be captured in the PERT platform.

What We Offer:

A fast-paced environment. Collaboration, innovation and passionate professionals are at our core. We relentlessly pursue what’s next to unlock the full potential of you and us together.

Hybrid work environment. As part of our Hybrid work culture, we include a portion of remote work within an overall approach that places a high value on in-office teamwork and collaboration.

Diversity and inclusion. We recognize the value in our differences and prioritize inclusivity to bring together the best talent to protect the public, advance the profession and enable CPAs to lead business and society forward.

Ongoing learning and career growth. We want your career to skyrocket. We support unlimited career advancement and professional development opportunities with learning investments to promote your future growth. Thrive with us.

Focus on your well-being. With industry leading benefits and wellness programs, including a healthy lifestyle allowance, mental health resources and more, we’re committed to your well-being.

Who We Are:

We protect the public. We advance the profession. We enable CPAs to lead business and society forward. We ensure that our 100,000 members and 21,000 students meet the highest standards of integrity and expertise. We help them stay ahead of global market trends and abreast of regulatory change. CPAs represent a globally recognized, premium designation. Our Chartered Professional Accountants are valued by organizations in all industries for their financial expertise, strategic thinking, management skills and leadership. We believe that success happens when both business and society benefit. For information on the profession visit: cpaontario.ca.

We Appreciate Your Interest In CPA Ontario And This Position:

At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, and all candidate applications are reviewed. Should your qualifications and experience meet the requirements of this role, a member of our recruitment team will contact you. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals.

CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.