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Customer Service Representative

Leamington, ON
Mid Level
Full-time

About the role

Highline Core Values include:

We do the right thing, always. We lead the way. We are fanatical about quality. We are transparent in our relationships. We always consider the human element. We embrace diversity and inclusion.

Duties and Responsibilities:

  • Input orders received from email, phone calls & various trade web sites into computer system
  • Print, update and verify invoices based on customer orders
  • Assemble paperwork packages for drivers
  • Notify Packaging Department of new orders and changes to customer orders
  • Complete customs paperwork for on US customers
  • Liaise with Packaging and QA Teams for order scheduling
  • Update Tracker sheet with Sales Orders and Outbounds
  • Data entry of sales orders into the ERP (SAP). Data entry of orders into regional order / sales sheets.
  • Sets up appointments for delivery in conjunction with the supply chain Admin lead of the region.
  • Creates shipping paperwork waybill
  • Performance & APHIS generation and saves electronically. Invoices in the ERP system and submits invoices to the customer for payment EDI or email.

Qualifications:

  • Must be eligible to work in Canada
  • Must be at least 16 years of age

Hours of Work:

  • Start time 7:00am, 10-12 hours/day, any 5 days/week

Location of Work:

  • 506 Mersea Road 5, Leamington ON N8H 3V5

Highline encourages applications from all qualified candidates. When requested Highline will accommodate people with disabilities at all stages of the recruitment, assessment and hiring process.

#HPLE

Job Types: Full-time, Permanent

Ability to commute/relocate:

  • Leamington, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Have you been convicted of a criminal offence for which a pardon has not been granted?
  • Declaration: I hereby certify that the facts set forth in my employment application are true and complete to the best of my knowledge. I understand that if employed, any falsified statements shall be considered sufficient cause for dismissal.

Work Location: In person

About Highline Mushrooms

Food and Beverage Manufacturing
201-500

Highline Mushrooms is Canada's premier grower, shipper and marketer of fresh mushrooms and the world's largest organic mushroom grower.