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Senior Business Analyst

nnovativ inc13 days ago
Hybrid
CA$90 - CA$110/hour
Senior Level
Full-time

About the role

Job Overview
We are seeking a Senior Business Analyst (Level 3) to lead the design and delivery of user-focused digital solutions. Responsibilities include defining product vision, managing backlogs, gathering user insights, and supporting agile teams through development, testing, and release.

Responsibilities

  • Lead business analysis in a hybrid agile environment.
  • Conduct user research, usability testing, and stakeholder consultations.
  • Ensure accessibility (WCAG 2.0/2.1) and UX best practices are met.
  • Develop user flows, wireframes, prototypes, and functional specs.
  • Prioritize features, manage backlog, and support product releases.
  • Provide UX and content strategy guidance across digital solutions.
  • Mentor teams and support continuous design improvement.
  • Report on progress, risks, and recommend design strategies.
  • Define product vision, roadmap, and strategy aligned with user needs and business goals.
  • Develop and manage product backlogs, user epics/stories, sprint plans, and release cycles.
  • Gather and document data models, functional/non-functional requirements, and test strategies.
  • Conduct user research to gather insights and validate features through iterative delivery.
  • Define KPIs, success metrics, and dashboards to track product performance.
  • Prepare executive-level communications, including status updates and risk reports.
  • Provide rationale for product decisions and track product success stories.
  • Support agile delivery teams in testing, issue resolution, and defect management.
  • Assist in test planning (integration, UAT), execution, and end-user support.
  • Ensure risks, issues, and interdependencies are tracked and addressed.
  • Maintain project documentation in a shared repository.

Required Skills

  • Proven experience designing user experiences for complex digital solutions.
  • Proficient in design tools (e.g., Photoshop, InDesign, Illustrator, Balsamiq, InVision).
  • Strong knowledge of responsive design, content layout, typography, and mobile-first principles.
  • Familiarity with information architecture, navigation design, and taxonomies.
  • Expertise in UX/UI principles, usability testing, and accessibility standards (WCAG 2.0/2.1 A & AA).
  • Understanding of Ontario Digital Service Standards.
  • Excellent communication, facilitation, and stakeholder engagement skills.
  • Strong leadership, collaboration, and problem-solving abilities.
  • User-centered mindset with experience in design thinking and interaction design.
  • Ability to translate business goals into intuitive, effective digital experiences.
  • Skilled in prioritizing features and guiding teams in agile environments.

MUST HAVE

  • Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker.
  • Significant experience designing online user experiences for complex digital solutions.
  • Ability to deliver on a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.

Job Type: Full-time

Pay: $90.00-$110.00 per hour

Expected hours: 7.25 per week

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have knowledge of Ontario digital government standards?
  • Do you have knowledge and experience in current web usability and accessibility standards?

Experience:

  • standard design tool (Photoshop, Adobe InDesign, etc): 5 years (required)

Work Location: Hybrid remote in North York, ON

Expected start date: 2025-07-07

About nnovativ inc

IT Services and IT Consulting
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nnovativ is a digital solutions and technology consulting company, making business transformation possible for its clients across the globe. nnovativ help businesses smartly transform engaging lean and agile methodologies with innovative transformation approach, driving change with digital services enabling its clients intelligently modernize to accelerate and stay ahead of competition.