Principal Product Designer - CX (Hybrid)
Top Benefits
About the role
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next Principle Product Designer. Could It Be You? This creative role is required for visualizing and prototyping strategic initiatives coming out of the QuestX work. We require highly talented and self-directed individuals who can work with conceptual ideas and bring them to life quickly for internal stakeholders and end users.
Need more details? Keep reading… We are looking for ambitious and driven individuals interested in designing the future of financial services and shaping unique customer experiences. The role will be part of a team dedicated to building incredible products that materially improve the financial success and security of millions of Canadians. In this role, designers will help define the user experience strategy for new products, and work alongside engineers, researchers, marketers, product managers, and our leadership team to launch those products to market. These designers have got a strong and differentiated perspective on design which should be evident through their craft and creativity, a bias for action, and an entrepreneurial spirit.
So are YOU our next Principle Product Designer? You are if you…
- Define the design direction and vision for new and innovative financial products – while some products will exist within the existing Questrade product, others will be brand new so you’ll be establish entirely new design directions
- Create unmatched user experiences that change the status quo and create genuine moments of delight
- Write, design, and test engaging copy that will drive real customer action
- Apply user research and data-backed insights to guide design decisions that drive impactful business outcomes
- Be agile, nimble, and thoughtful on when to go deep and when to build the MVP that gets the job done
- Collaborate intensively with engineering, research, marketing, product and other stakeholders to solve design and product challenges
Additional Kudos If You…
- Proficiency with Figma and experience conducting meaningful user research to continuously iterate product design
- Strong collaboration and storytelling skills
- Written skills for shaping content design in both web and mobile applications
Additional Information…
- 5+ years of experience UX/UI, graphic design, product design
- Creative portfolio showcasing passion for craft, and excellent design sensibility
- Proven experience launching innovative and impactful products (bonus points if worked on or launched financial products before)
Sounds like you? Click below to apply!
LI-DM1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
About Questrade Financial Group
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in development.
At Questrade, we care deeply about helping Canadians become much more financially successful and secure. We believe in infinite possibilities, not only for our customers but for those who build careers with us. Our exceptional culture and forward-thinking workplace policies make Questrade a great place to work and build a career. We are a collaborative, diverse team that shares the same sense of infinite opportunity. Our beliefs, values, and atmosphere make you feel part of something bigger than yourself.
Throughout our multiple worldwide offices, we are reshaping the way we work, offering flexible options that allow our people to work remotely, from the office, or a hybrid mix of both.
Whether you want to kick-start your career or accelerate it, Questrade is the place for you. We offer rich learning experiences and exciting career path possibilities. Here you will be challenged. You will make your path, constantly moving forward, bringing the future of fintech into existence.
Come shape your future at Questrade.
Principal Product Designer - CX (Hybrid)
Top Benefits
About the role
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, ThinkInsure, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, insurance, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
We’re looking for our next Principle Product Designer. Could It Be You? This creative role is required for visualizing and prototyping strategic initiatives coming out of the QuestX work. We require highly talented and self-directed individuals who can work with conceptual ideas and bring them to life quickly for internal stakeholders and end users.
Need more details? Keep reading… We are looking for ambitious and driven individuals interested in designing the future of financial services and shaping unique customer experiences. The role will be part of a team dedicated to building incredible products that materially improve the financial success and security of millions of Canadians. In this role, designers will help define the user experience strategy for new products, and work alongside engineers, researchers, marketers, product managers, and our leadership team to launch those products to market. These designers have got a strong and differentiated perspective on design which should be evident through their craft and creativity, a bias for action, and an entrepreneurial spirit.
So are YOU our next Principle Product Designer? You are if you…
- Define the design direction and vision for new and innovative financial products – while some products will exist within the existing Questrade product, others will be brand new so you’ll be establish entirely new design directions
- Create unmatched user experiences that change the status quo and create genuine moments of delight
- Write, design, and test engaging copy that will drive real customer action
- Apply user research and data-backed insights to guide design decisions that drive impactful business outcomes
- Be agile, nimble, and thoughtful on when to go deep and when to build the MVP that gets the job done
- Collaborate intensively with engineering, research, marketing, product and other stakeholders to solve design and product challenges
Additional Kudos If You…
- Proficiency with Figma and experience conducting meaningful user research to continuously iterate product design
- Strong collaboration and storytelling skills
- Written skills for shaping content design in both web and mobile applications
Additional Information…
- 5+ years of experience UX/UI, graphic design, product design
- Creative portfolio showcasing passion for craft, and excellent design sensibility
- Proven experience launching innovative and impactful products (bonus points if worked on or launched financial products before)
Sounds like you? Click below to apply!
LI-DM1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
About Questrade Financial Group
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in development.
At Questrade, we care deeply about helping Canadians become much more financially successful and secure. We believe in infinite possibilities, not only for our customers but for those who build careers with us. Our exceptional culture and forward-thinking workplace policies make Questrade a great place to work and build a career. We are a collaborative, diverse team that shares the same sense of infinite opportunity. Our beliefs, values, and atmosphere make you feel part of something bigger than yourself.
Throughout our multiple worldwide offices, we are reshaping the way we work, offering flexible options that allow our people to work remotely, from the office, or a hybrid mix of both.
Whether you want to kick-start your career or accelerate it, Questrade is the place for you. We offer rich learning experiences and exciting career path possibilities. Here you will be challenged. You will make your path, constantly moving forward, bringing the future of fintech into existence.
Come shape your future at Questrade.