Treatment Coordinator - Full Time - Brampton
Top Benefits
About the role
Why join the team at MCA, Dental Studio Bramalea?
- Access more locations giving you the opportunity for schedule flexibility or relocation
- Upward career mobility
- Mentorship- access to a network of dental practitioners
- Opportunity to learn different types of dentistry
- A fun, welcoming environment focused on patient care
- 100% employer paid health benefits
We’re searching for an experienced Treatment Coordinator who is passionate about providing the best patient experience possible. In this role, you’re the first contact for our patient experience and it's your job to improve efficiency, ensure excellent patient experience, and set up our dental office for success using your strong attention to detail and respect for regulatory best practices. You will be a key contributor to providing excellent patient interactions and help the office procedures run as smoothly as possible.
This is a full-time permanent position - with guaranteed hours per week. We offer a competitive salary and 100% Employer paid Health Benefits!
Schedule
Monday - Friday 9:00am-5:00pm OR 11:00am-7:00pm AND Saturday 8:00am-4:00pm
(When working Saturday, 1 day off during the week)
Dental Studio Bramalea - 10095 Bramalea Road, Brampton
Responsibilities:
You will ensure the schedule is well-planned and that the clinic is set up for success. A snap-shot of the day-to-day is as follows:
- Optimize scheduled appointments to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow and continuous patient contact;
- Confirm upcoming appointments and ensure all pre-treatment processes are in place (pre-determinations, deposits, expectations are clearly understood, etc.)
- Analyze the schedule to make certain it is booked in a way that improves/maximizes efficiency and helps the clinical team to run through the day smoothly, with minimal disruptions to both the providers and the patients;
- Liaise appropriately with insurance providers, facilitating communication with the patient and the clinical team;
- Meet with patients one-on-one and present and review treatment plans (answering questions, discussing treatment options presented by the Dentist and providing an outline of the treatment process including time commitment, cost and other considerations)
- Preparing and sending pre-determinations;
- Following up on outstanding treatment plans;
- Maintain accurate accounting, patient records, and prepare/submit timely reports related to the dental clinic operations;
- Maintain patient relations through ongoing dialogue with patients before, during and after treatment;
- Support other team members in the dental clinic by aligning individual contributions with those of the team and group;
- Share information with team members and patients in a timely and efficient manner;
- Additional related duties, as required.
Requirements:
- A self-driven individual who is willing to help with a variety of administrative tasks
- Comfortable using dental clinic software and digital tools
- A solid understanding of dental procedures and the ability to communicate the treatment process effectively with patients
- A minimum of 2-3 years of treatment coordination experience is a must
- Experience analyzing radiographs and preparing pre-determinations
- Excellent communication and interpersonal skills
- Attention to detail, organized and reliable
- Experience with AbelDent is a must
MCA values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.
MCA values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.
At MCA, we empower our team to pursue their passions and make a meaningful difference in the field of dentistry. Our goal is to deliver top-tier dental care to every patient in a comfortable and relaxed setting, enhanced by exceptional customer service. Our core values guide us in achieving this goal: Respect, Integrity, Innovation, Communication, Excellence. Come join our team, and discover the difference working with MCA Dental!
www.mcadental.com
About MCA Dental Group
MCA Dental Group acquires and manages dental practices across Canada, allowing dentists to focus on dentistry rather than management. At MCA, we support our dental partners in all non-clinical aspects of their dental practice – from accounting and procurement to marketing and recruitment. By partnering with MCA Dental Group, our dental partners benefit from industry-leading management approaches designed to take their practice to the next level while affording them more personal time and financial freedom.
Treatment Coordinator - Full Time - Brampton
Top Benefits
About the role
Why join the team at MCA, Dental Studio Bramalea?
- Access more locations giving you the opportunity for schedule flexibility or relocation
- Upward career mobility
- Mentorship- access to a network of dental practitioners
- Opportunity to learn different types of dentistry
- A fun, welcoming environment focused on patient care
- 100% employer paid health benefits
We’re searching for an experienced Treatment Coordinator who is passionate about providing the best patient experience possible. In this role, you’re the first contact for our patient experience and it's your job to improve efficiency, ensure excellent patient experience, and set up our dental office for success using your strong attention to detail and respect for regulatory best practices. You will be a key contributor to providing excellent patient interactions and help the office procedures run as smoothly as possible.
This is a full-time permanent position - with guaranteed hours per week. We offer a competitive salary and 100% Employer paid Health Benefits!
Schedule
Monday - Friday 9:00am-5:00pm OR 11:00am-7:00pm AND Saturday 8:00am-4:00pm
(When working Saturday, 1 day off during the week)
Dental Studio Bramalea - 10095 Bramalea Road, Brampton
Responsibilities:
You will ensure the schedule is well-planned and that the clinic is set up for success. A snap-shot of the day-to-day is as follows:
- Optimize scheduled appointments to achieve weekly and monthly revenue budgets through treatment plan monitoring, patient information flow and continuous patient contact;
- Confirm upcoming appointments and ensure all pre-treatment processes are in place (pre-determinations, deposits, expectations are clearly understood, etc.)
- Analyze the schedule to make certain it is booked in a way that improves/maximizes efficiency and helps the clinical team to run through the day smoothly, with minimal disruptions to both the providers and the patients;
- Liaise appropriately with insurance providers, facilitating communication with the patient and the clinical team;
- Meet with patients one-on-one and present and review treatment plans (answering questions, discussing treatment options presented by the Dentist and providing an outline of the treatment process including time commitment, cost and other considerations)
- Preparing and sending pre-determinations;
- Following up on outstanding treatment plans;
- Maintain accurate accounting, patient records, and prepare/submit timely reports related to the dental clinic operations;
- Maintain patient relations through ongoing dialogue with patients before, during and after treatment;
- Support other team members in the dental clinic by aligning individual contributions with those of the team and group;
- Share information with team members and patients in a timely and efficient manner;
- Additional related duties, as required.
Requirements:
- A self-driven individual who is willing to help with a variety of administrative tasks
- Comfortable using dental clinic software and digital tools
- A solid understanding of dental procedures and the ability to communicate the treatment process effectively with patients
- A minimum of 2-3 years of treatment coordination experience is a must
- Experience analyzing radiographs and preparing pre-determinations
- Excellent communication and interpersonal skills
- Attention to detail, organized and reliable
- Experience with AbelDent is a must
MCA values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.
MCA values diversity and is committed to creating and fostering a diverse team and an inclusive work environment. We encourage applications from people with disabilities and will provide accommodations throughout the recruitment and selection process.
At MCA, we empower our team to pursue their passions and make a meaningful difference in the field of dentistry. Our goal is to deliver top-tier dental care to every patient in a comfortable and relaxed setting, enhanced by exceptional customer service. Our core values guide us in achieving this goal: Respect, Integrity, Innovation, Communication, Excellence. Come join our team, and discover the difference working with MCA Dental!
www.mcadental.com
About MCA Dental Group
MCA Dental Group acquires and manages dental practices across Canada, allowing dentists to focus on dentistry rather than management. At MCA, we support our dental partners in all non-clinical aspects of their dental practice – from accounting and procurement to marketing and recruitment. By partnering with MCA Dental Group, our dental partners benefit from industry-leading management approaches designed to take their practice to the next level while affording them more personal time and financial freedom.