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Senior Administrator

North York, Ontario
Senior Level
full_time

Top Benefits

Competitive salary and benefits package
Supportive and friendly work environment
Opportunities for professional growth and development

About the role

About Us:

My client is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.

Key Responsibilities:

As a Senior Administrative Assistant, you will be responsible for overseeing the day-to-day administrative operations of the practice. Your duties will include:

  • Managing patient appointments, scheduling, and rescheduling as needed

  • Handling phone and email inquiries with professionalism and a patient-centric approach

  • Overseeing patient intake and ensuring that records are properly updated

  • Processing insurance claims and payments, and ensuring that billing is accurate and timely

  • Managing and mentoring administrative staff, ensuring a cohesive and efficient office environment

  • Assisting with the coordination of marketing and patient outreach initiatives

  • Liaising with dental staff and providers to ensure patient care is smooth and well-coordinated

  • Implementing and improving office systems and workflows to enhance efficiency

  • Ordering and maintaining office supplies and equipment

Qualifications and Skills:

  • Minimum of 3 years of administrative experience, preferably in a dental or healthcare setting

  • Strong leadership skills with experience managing administrative teams

  • Excellent organizational skills and attention to detail

  • Familiarity with dental practice management software (e.g., Open Dental, or similar)

  • Strong knowledge of dental billing and insurance claims processes

  • Exceptional communication skills, both written and verbal

  • Ability to work in a fast-paced environment and prioritize tasks efficiently

  • A positive, patient-oriented attitude and the ability to foster a welcoming atmosphere

Why Join?

  • Competitive salary and benefits package

  • A supportive and friendly work environment

  • Opportunities for professional growth and development

  • Convenient location in North York, accessible by public transit

About Forest Manor Dental

Dentists
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Forest Manor Dental is a dental clinic located in North York, Ontario. If you are looking for a dentist that provides complete family dentistry, as well as cosmetic dentistry, implants, wisdom teeth extraction, botox treatments or Invisalign, the FMD team is looking forward to serving you!