COMPANY NAME: K.Jamson
EMPLOYMENT CATEGORY: Part-Time / Full-Time
HOURS: 25-35 hours per week (5 days a week, including weekends)
RATE OF PAY: $17.20-$18 plus bonuses
LOCATION: Promenade Mall, Thornhill

Job description

K.Jamson is Hiring!

At K.Jamson we are a unique organization and offer a lot of growth opportunities - this role offers a very fast-paced environment and an opportunity to continue growing. Being a leader in the travel industry, the longest-running chain store in Canada with the largest retail space in Ontario, this is definitely something exciting to be a part of!

Love to travel and have a passion for being a part of K.Jamson branding. Look no further, at K.Jamson we are hiring a sales associate for our Promenade Mall, Thornhill location. More Than Just A Job, We Offer An Opportunity To Grow!

JOB DUTIES:

• Greet customers and determine their needs and wants
• Providing exceptional customer service with a can-do attitude and friendly demeanour
• Recommend merchandise based on individual requirements
• Provide advice to clients regarding particular products or services
• Explain the use and advantage of merchandise to customers
• Advise customers on how to care of merchandise and warranty coverage
• Quote prices and discounts as well as return policy, warranties and product availability dates
• Answer customers’ queries and concerns in-store and over the phone email, virtual chat
• Process customer transactions, including; sales, returns & exchanges. Use computer POS sales system and accepting payment through cash, credit card, gift cards
• Support E-commerce department with preparing any in-store pick-ups at your location or orders going out
• Assist in display of merchandise to present a professional and appealing look
• Maintain a clean and customer-friendly environment in the store
• Assist with marketing effort and promotional campaigns to help store sales

SKILLS & QUALIFICATIONS

• Basic reading, writing, math skills, experience with computers
• Loves to travel and has an interest in luggage, leathergoods and/or willingness to learn and become a luggage expert
• Enthusiastic and eager to learn (who knew there were so many luggage brands)
• Proven sales ability & prior experience in sales with a desire to succeed
• Minimum 1-year work experience in Canada (Preferred)
• Mature, likeable, teachable and reliable (great customer service starts with YOU!)
• Has strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment.
• Punctual and Flexible to work evenings, weekends and holidays
• Ability to multi-task customer service, administrative & other duties
• Self-motivated and able to work with little supervision
• Ability to ensure that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving most customer issues or complaints smoothly at the store level in a timely and positive manner
• Upbeat, optimistic, a good listener and friendly
• Speaks English fluently and able to communicate clearly and concisely, both orally and in writing. (Being multilingual is an asset, i.e. French, Italian, Korean, Chinese...)

Additional Benefits: In addition to a competitive salary and opportunity for career advancements within the company; we offer comfortable fun and respectful work environment, bonus scheme, spiff program, company store discount and more.

Job Types: Full-time, Part-time

Pay: $17.20-$18.00 per hour

Benefits:

• On-site parking
• Paid time off
• Store discount

Flexible language requirement:

• French not required

Shift:

• 8 hour shift

Work days:

• Holidays
• Monday to Friday
• Weekends as needed

Application question(s):

• Have you ever worked in a retail environment where upselling or cross-selling was part of your role?
• Do you have a passion for travel or an interest in travel accessories and luggage?
• Please list 2-3 dates and time ranges that you could do an interview.

Experience:

• sales: 1 year (preferred)
• customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2025-07-07