About the role
Company Bio
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
The Health First Department is currently seeking two [2] Permanent Part-Time Secretaries to join their team.
Effective Date: July 14, 2025
Department/Unit/Program Description
Health First is a Chronic Disease Prevention & Management program at Ross Memorial Hospital that offers a variety of outpatient services to assist clients and families living with a chronic disease.
Essential Qualifications
- Minimum 5 years recent office/outpatient experience
- Successful completion of Medical Office Administration Diploma or equivalent from a community college
- EPIC Certified (or willingness to train) and advanced computer and information management skills are essential
- Competent and confident in patient registration
- Superior organizational skills, with planning, attention to detail, accuracy, follow through and time management
- Strong oral and written communication skills and excellent telephone manner
- Demonstrated knowledge of patient and clinic scheduling
- Must be able to work under pressure
- Ability and needs demonstrated to work with patients and families dealing with chronic disease
- Ability to take initiative, work independently and work as part of a team as the situation demands
- Previous experience in an outpatient clinic required
- Demonstrated ability to deal professionally, co-operatively and effectively with physicians and all levels of staff and the public
- Working knowledge of clinical transcription
- Typing of 50 words/min (testing required)
- Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis
Preferred Qualifications
- Completion of or commitment to complete a course in Medical Terminology
- Experience in development of education packages and brochures
Hours of Work
Must be available to work eight (8) hour day shifts, Monday through Friday. Shifts and hours may change according to departmental requirements and as per the CUPE Collective Agreement.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
About ROSS MEMORIAL HOSPITAL
Located in the heart of the City of Kawartha Lakes, Ross Memorial Hospital is an active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The most recent expansion included the addition of MRI and Cardiac CT service. The Ross Family takes pride in providing compassionate, quality patient care.
Exceptional Care – Together: RMH strives to be an exceptional community hospital, valued by our patients and partners. We provide acute and continuing care, inspired by our patients and families, within a team that is committed to:
• Improving health by anticipating and responding to the health needs of the community; • Collaborating with our health service partners, both in our community and beyond; • Promoting a progressive and healthy work environment.
About the role
Company Bio
Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.
Position Summary
The Health First Department is currently seeking two [2] Permanent Part-Time Secretaries to join their team.
Effective Date: July 14, 2025
Department/Unit/Program Description
Health First is a Chronic Disease Prevention & Management program at Ross Memorial Hospital that offers a variety of outpatient services to assist clients and families living with a chronic disease.
Essential Qualifications
- Minimum 5 years recent office/outpatient experience
- Successful completion of Medical Office Administration Diploma or equivalent from a community college
- EPIC Certified (or willingness to train) and advanced computer and information management skills are essential
- Competent and confident in patient registration
- Superior organizational skills, with planning, attention to detail, accuracy, follow through and time management
- Strong oral and written communication skills and excellent telephone manner
- Demonstrated knowledge of patient and clinic scheduling
- Must be able to work under pressure
- Ability and needs demonstrated to work with patients and families dealing with chronic disease
- Ability to take initiative, work independently and work as part of a team as the situation demands
- Previous experience in an outpatient clinic required
- Demonstrated ability to deal professionally, co-operatively and effectively with physicians and all levels of staff and the public
- Working knowledge of clinical transcription
- Typing of 50 words/min (testing required)
- Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis
Preferred Qualifications
- Completion of or commitment to complete a course in Medical Terminology
- Experience in development of education packages and brochures
Hours of Work
Must be available to work eight (8) hour day shifts, Monday through Friday. Shifts and hours may change according to departmental requirements and as per the CUPE Collective Agreement.
Employment Equity
Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.
Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
About ROSS MEMORIAL HOSPITAL
Located in the heart of the City of Kawartha Lakes, Ross Memorial Hospital is an active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The most recent expansion included the addition of MRI and Cardiac CT service. The Ross Family takes pride in providing compassionate, quality patient care.
Exceptional Care – Together: RMH strives to be an exceptional community hospital, valued by our patients and partners. We provide acute and continuing care, inspired by our patients and families, within a team that is committed to:
• Improving health by anticipating and responding to the health needs of the community; • Collaborating with our health service partners, both in our community and beyond; • Promoting a progressive and healthy work environment.