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About the role

Overview Languages

English

Education

  • No degree, certificate or diploma

Experience 1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Hot
  • Noisy
  • Odours
  • Outdoors

Work setting

  • Restaurant
  • Rural area
  • Hotel, motel, resort

Responsibilities Tasks

  • Must be of legal age to mix and serve alcoholic beverages
  • Address customers' complaints or concerns
  • Prepare and serve specialty food at customers' tables
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Describe menu items including daily specials for customers
  • Enforce provincial/territorial liquor legislation and regulations
  • Advise on menu selections
  • Balance cash and record sales
  • Clear and clean tables, trays and chairs
  • Describe and advise on wine selection
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Serve food and beverages
  • Take orders and relay to kitchen and bar staff
  • Assist clients/guests with special needs
  • Provide customer service

Credentials

Certificates, licences, memberships, and courses

  • Smart Serve
  • Safe Food Handling certificate

Experience and specialization

Computer and technology knowledge

  • Aloha Point of Sale (POS)

Additional information

Security and safety

  • Bondable

Transportation/travel information

  • Own transportation
  • Public transportation is not available

Work conditions and physical capabilities

  • Bending, crouching, kneeling
  • Fast-paced environment
  • Handling heavy loads
  • Physically demanding
  • Standing for extended periods
  • Work under pressure

Weight handling

  • Up to 13.5 kg (30 lbs)

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Organized
  • Reliability
  • Team player

Benefits Other benefits

  • Other benefits

About Best Western PLUS NorWester Hotel & Conference Centre

Hospitality
11-50

WELCOME TO THE BEST WESTERN PLUS NORWESTER HOTEL & CONFERENCE CENTRE

Join us at the Best Western Plus NorWester Hotel & Conference Centre where you will enjoy cozy accommodations, exceptional customer care, and an abundance of superb on-site amenities. Our convenient NorWester Mountains location puts you close to the Thunder Bay International Airport as well as all the downtown Thunder Bay businesses and attractions.

Breathtaking Mountain Views From Your Guest Room Balcony Feel right at home in our comfortable rooms and suites in Thunder Bay. Our guest rooms offer convenient features to help you relax and stay productive, including complimentary high-speed Internet access, LCD TVs, and single serve coffee makers.

Plus, make use of some of our exciting hotel amenities during your stay, including: The largest fitness centre in North Western Ontario Heated Indoor swimming pool, hot tub and sauna Self-serve business centre Airport shuttle to Thunder Bay International Airport

Your Meeting and Conference Destination Host your next business meeting or conference at the Best Western Plus NorWester Hotel & Conference Centre. Our extensive event facilities include 6 function rooms that are able to accommodate up to 350 guests. Be sure to look into our on-site catering services and A/V equipment rentals to ensure your event will go off without a hitch!

Plan your Dream Wedding Let the beautiful NorWester Mountains become the backdrop to your special day. The Best Western Plus NorWester Hotel & Conference Centre has a number of outdoor and indoor spaces that will serve as a perfect and memorable setting for your wedding ceremony and reception.

Cliffhanger Restaurant & Bar Enjoy a meal overlooking the mountain range on one of the largest patios in the area at the Cliffhanger Restaurant & Bar. Stop by during your stay and delight in our delicious international dishes for breakfast, lunch, and dinner.