About the role
The Flooring Sales Associate is a friendly, outgoing, and dynamic professional who has extensive knowledge of flooring to provide high-level customer service their clients. This position requires a combination of strong sales and organizational skills. Experience in retail sales or floor coverings is ideal but not mandatory as we will train the right applicant.
RESPONSIBILITIES
- Providing customers with recommendations in flooring selections that best fit their project
- Providing detailed information on the flooring application, removal, and trim options
- Providing detailed information on flooring features & benefits as well as limitations
- Executing the sale with responsibility for the full sales cycle, including:
- Product recommendations;
- Preparation of quote with consideration for strategic pricing;
- Closing the sale;
- Transaction confirmed by way of deposit and final payment arrangements secured;
- Creating a timeline for installation with consideration for order lead time, organizing the installation, ensuring project timelines are met and installation is executed fully and accurately.
- Ensuring the project is completed to the satisfaction of the customer and the Company;
- Full payment received and job completed and closed;
- Meeting and exceeding annual sales goals as established by the Company;
- Development and maintenance of relationships with customers, suppliers, and installers
- Maintenance of internal flooring products in store
- Assisting other sales associates with product information and team collaboration
- Collaboration to the Purchasing Department to fill orders, maintain/replenish stock
- Bid on projects to supply materials and install
- Other tasks as assigned
Required Education, Skills and Qualifications
- Prior customer service experience is considered an asset, but we are willing to train the right candidate
- 3 - 5 years’ experience in a retail flooring environment, ideally in a sales role
- Demonstrated track record in sales of meeting and exceeding sales targets
- New business development experience, comfortable with prospecting and cold calling
About Fraser Valley Building Supplies
Established in 1992, Fraser Valley Building Supplies is a locally-owned business with amiable and professional staff. We are dedicated to serving homeowners, contractors and professional builders as your primary destination for any building projects. For over 25 years, FVBS has been an industry leader in providing building materials to our customers across the lower mainland. We offer a huge variety of products and services, from home building materials and lumber to engineering consultation and contractor service! Whether you are planning a small project, home renovation or a completely new building, Fraser Valley Building Supplies is your first choice.
We have four convenient locations to serve our local communities: RONA Home Centre stores in Mission and Hope, and 2 Ace Hardware locations in Abbotsford and Cloverdale. We are here to make your work easy and exceed your expectations!
About the role
The Flooring Sales Associate is a friendly, outgoing, and dynamic professional who has extensive knowledge of flooring to provide high-level customer service their clients. This position requires a combination of strong sales and organizational skills. Experience in retail sales or floor coverings is ideal but not mandatory as we will train the right applicant.
RESPONSIBILITIES
- Providing customers with recommendations in flooring selections that best fit their project
- Providing detailed information on the flooring application, removal, and trim options
- Providing detailed information on flooring features & benefits as well as limitations
- Executing the sale with responsibility for the full sales cycle, including:
- Product recommendations;
- Preparation of quote with consideration for strategic pricing;
- Closing the sale;
- Transaction confirmed by way of deposit and final payment arrangements secured;
- Creating a timeline for installation with consideration for order lead time, organizing the installation, ensuring project timelines are met and installation is executed fully and accurately.
- Ensuring the project is completed to the satisfaction of the customer and the Company;
- Full payment received and job completed and closed;
- Meeting and exceeding annual sales goals as established by the Company;
- Development and maintenance of relationships with customers, suppliers, and installers
- Maintenance of internal flooring products in store
- Assisting other sales associates with product information and team collaboration
- Collaboration to the Purchasing Department to fill orders, maintain/replenish stock
- Bid on projects to supply materials and install
- Other tasks as assigned
Required Education, Skills and Qualifications
- Prior customer service experience is considered an asset, but we are willing to train the right candidate
- 3 - 5 years’ experience in a retail flooring environment, ideally in a sales role
- Demonstrated track record in sales of meeting and exceeding sales targets
- New business development experience, comfortable with prospecting and cold calling
About Fraser Valley Building Supplies
Established in 1992, Fraser Valley Building Supplies is a locally-owned business with amiable and professional staff. We are dedicated to serving homeowners, contractors and professional builders as your primary destination for any building projects. For over 25 years, FVBS has been an industry leader in providing building materials to our customers across the lower mainland. We offer a huge variety of products and services, from home building materials and lumber to engineering consultation and contractor service! Whether you are planning a small project, home renovation or a completely new building, Fraser Valley Building Supplies is your first choice.
We have four convenient locations to serve our local communities: RONA Home Centre stores in Mission and Hope, and 2 Ace Hardware locations in Abbotsford and Cloverdale. We are here to make your work easy and exceed your expectations!