We are seeking a Content Coordinator/Fulfillment Specialist to join our Partner Firm Best Life Rewarded. The Content Coordinator/Fulfillment Specialist will be responsible for drafting and editing communications, managing content workflows, creating social media posts, and completing fulfillment tasks.

The Content Coordinator/Fulfillment Specialist will:

• Oversee and take ownership of content workflows, ensuring smooth and efficient content creation and delivery processes
• Edit and proofread all content, including manuscripts and online materials, to ensure high-quality standards are met and maintain BestLifeRewarded’s reputation as a leader in wellness
• Work with copywriters to develop quarterly manuscripts aligned with the content calendar, ensuring proper adaptation of national expert sources, with all necessary permissions
• Collaborate with translation agency to ensure French translations are completed accurately and on schedule
• Coordinate client review and sign-off processes, working with account directors, and adhere to established procedures in JIRA and SOP
• Coordinate the creation of simple, engaging learning materials (e.g., videos, PowerPoint presentations) for use across all platforms
• Oversee the review and update process for learning modules, ensuring they remain relevant and up-to-date every 12 month
• Maintain and continually improve the Master Content Database, ensuring it is accurate, user-friendly, and efficient
• Regularly update BestLifeRewarded’s social media accounts and corporate website with fresh content and relevant updates, as needed
• Assist with content management system (CMS) deployment, programming, and tagging
• Assist in quality assurance testing for new BestLifeRewarded projects to ensure they meet the highest standards
• Manage member outreach in accordance with campaign rules and guidelines
• Handle tasks such as packaging and mailing, including preparing buck slips, envelopes, and sending e-codes as required
• Prioritize and manage clients requests efficiently, ensuring all tasks are completed on time and to the clients’ satisfaction
• Manage and resolve critical issues with a strong sense of urgency, taking ownership of problems and ensuring timely solutions

To be successful as the Content Coordinator/Fulfillment Specialist you will need:

• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities seamlessly
• Excellent communication skills (written and verbal) in English, with the ability to work effectively with internal teams and clients
• Strong decision-making capabilities and the ability to handle confidential information with discretion
• Ability to adapt quickly and perform well under pressure in a fast-paced environment
• Highly motivated, adaptable, and enthusiastic, with a forward-thinking attitude and a passion for wellness

All-star candidates will have:

• Post-secondary education in Business, Office Administration, or a related field (Health background preferred).
• Previous experience in content or project coordination is preferred
• Bilingual (English/French) is preferred, but not required

What’s in it for you:

• Best in-class total compensation
• Learn by working alongside our experts
• Make a significant contribution to the ongoing growth of an industry-leading organization.
• Extended health care and dental benefits.
• A retirement savings plan with company contributions.
• A suite of Health & Wellness offerings.
• Mental Health programs and support for you and your family.

BestLifeRewarded Innovations is Canada’s leading digital wellness engagement solution provider. Since 2010, they have improved Canadians’ health by offering science-based wellness programs with built-in assessment models and robust measurement, leading to sustained engagement and improved team member well-being.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we’re committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com