Top Benefits
About the role
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!
WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.
In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.
WHAT WE’RE LOOKING FOR?
The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and customer service leadership to employees and project the Roots culture and brand through both excellent customer service and strong visual presentation techniques. Reporting directly to the Store Manager, the Assistant Manager oversees the daily operations of the store and drives the business and develops their people through a balanced leadership style. They are able to lead and create an overall positive customer and employee experience.
To be successful, you’ll need to possess:
- 2 + years related experience in a retail apparel environment, luxury retail experience is a plus;
- Be a leader that drives results, develops talent, and focuses on the customer;
- Demonstrated sales achievements in a retail store;
- Strong organization, and problem solving skills;
- Passion for upholding an exceptional customer experience;
- Experience with visual planning and merchandising;
- Collaborate with others, yet be self-motivated;
- Outstanding written, verbal, and presentation skills;
- Available for varied weekly shifts, including weekends, closing and holidays.
THE IMPACT YOU'LL HAVE
This is an opportunity to shape our company’s future by:
- Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
- Assisting the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity;
- Supporting the Store Manager in providing product knowledge and selling skills training to new and existing staff;
- Ensure store and team members are presented to the highest possible standards in line with brand expectation, and provide feedback regularly to Store Manager on performance opportunities;
- Coaches and motivates associates on customer service fundamentals and provides positive feedback;
- Assisting the Store Manager in the execution of all recruitment activities, and new hire onboarding;
- Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions;
- Oversees and delegates tasks to team to best maximize efficiency of store operations;
- Collaborate with Store Manager in areas of risk management, physical security (health & safety), store cash controls (bank deposits, safe funds, petty cash), and inventory management (stock take, stock counts)
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
- Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times
- Partner with Store Manager on all daily store operations to support a sales environment and achieve operational & LP guidelines to protect Roots merchandise and assets;
- Health and Safety in the workplace applies to everyone at Roots
SOUND LIKE YOU? APPLY NOW!
We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.
Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.
At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.
About Roots
Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our heritage and authenticity and are proud of what we stand for. Our employees share this passion and seek opportunities to stretch their boundaries, learn new experiences and continue to grow their Roots.
Fondée en 1973, Roots la principale marque canadienne axée sur le « style de vie » et elle est reconnue dans le monde entier pour ses articles en cuir, ses vêtements sport et ses accessoires de qualité. Elle possède plus de 120 points de vente au Canada et aux États-Unis, et plus de 100 en Asie. Roots est bien plus qu’une simple marque, elle constitue une culture et un style de vie dont l’inspiration provient des grands espaces. Nous formons une équipe dont les valeurs sont fondées sur la qualité et l’intégrité. Nous rendons hommage à notre héritage et notre authenticité, et sommes fiers de ce que nous représentons. Nos employés sont animés par cette même passion et repoussent constamment leurs limites afin de vivre de nouvelles expériences et de s’épanouir.
Top Benefits
About the role
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!
WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.
In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.
WHAT WE’RE LOOKING FOR?
The Assistant Manager supports the daily operations of the store while acting in accordance to Roots principles and standards. The Assistant Manager is required to provide sales and customer service leadership to employees and project the Roots culture and brand through both excellent customer service and strong visual presentation techniques. Reporting directly to the Store Manager, the Assistant Manager oversees the daily operations of the store and drives the business and develops their people through a balanced leadership style. They are able to lead and create an overall positive customer and employee experience.
To be successful, you’ll need to possess:
- 2 + years related experience in a retail apparel environment, luxury retail experience is a plus;
- Be a leader that drives results, develops talent, and focuses on the customer;
- Demonstrated sales achievements in a retail store;
- Strong organization, and problem solving skills;
- Passion for upholding an exceptional customer experience;
- Experience with visual planning and merchandising;
- Collaborate with others, yet be self-motivated;
- Outstanding written, verbal, and presentation skills;
- Available for varied weekly shifts, including weekends, closing and holidays.
THE IMPACT YOU'LL HAVE
This is an opportunity to shape our company’s future by:
- Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
- Assisting the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity;
- Supporting the Store Manager in providing product knowledge and selling skills training to new and existing staff;
- Ensure store and team members are presented to the highest possible standards in line with brand expectation, and provide feedback regularly to Store Manager on performance opportunities;
- Coaches and motivates associates on customer service fundamentals and provides positive feedback;
- Assisting the Store Manager in the execution of all recruitment activities, and new hire onboarding;
- Identify and resolve problems in a timely manner. Use feedback to modify and develop alternative solutions and be prepared to make decisions;
- Oversees and delegates tasks to team to best maximize efficiency of store operations;
- Collaborate with Store Manager in areas of risk management, physical security (health & safety), store cash controls (bank deposits, safe funds, petty cash), and inventory management (stock take, stock counts)
- Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
- Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times
- Partner with Store Manager on all daily store operations to support a sales environment and achieve operational & LP guidelines to protect Roots merchandise and assets;
- Health and Safety in the workplace applies to everyone at Roots
SOUND LIKE YOU? APPLY NOW!
We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.
Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.
At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.
About Roots
Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our heritage and authenticity and are proud of what we stand for. Our employees share this passion and seek opportunities to stretch their boundaries, learn new experiences and continue to grow their Roots.
Fondée en 1973, Roots la principale marque canadienne axée sur le « style de vie » et elle est reconnue dans le monde entier pour ses articles en cuir, ses vêtements sport et ses accessoires de qualité. Elle possède plus de 120 points de vente au Canada et aux États-Unis, et plus de 100 en Asie. Roots est bien plus qu’une simple marque, elle constitue une culture et un style de vie dont l’inspiration provient des grands espaces. Nous formons une équipe dont les valeurs sont fondées sur la qualité et l’intégrité. Nous rendons hommage à notre héritage et notre authenticité, et sommes fiers de ce que nous représentons. Nos employés sont animés par cette même passion et repoussent constamment leurs limites afin de vivre de nouvelles expériences et de s’épanouir.