About the role
About the Organization
At Ronald McDonald House Charities® British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with accommodation, meals, and wellness programs that support their emotional and physical well-being during one of life’s most difficult times.
Since opening our first 13-bedroom House in Vancouver in 1983, RMH BC has continued to grow to meet the rising need for support. In 2014, we opened a new 73-bedroom House on the grounds of BC Children’s Hospital, along with a 2,000 sq. ft. Ronald McDonald Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening a new Family Room at Royal Inland Hospital in Kamloops, bringing comfort, care, and a place to rest to families in the BC Interior.
As the second-largest Ronald McDonald House in Canada and one of the largest in the world, RMH BC is planning for even greater impact. With exciting expansion plans underway, we aim to double our capacity and impact across BC and the Yukon over the next five years ensuring even more families can stay close when it matters most.
Our team is the backbone of this mission; serving families, supporting volunteers and donors, and helping spread awareness every single day.
About the Position
The Manager, Major Gifts is instrumental to the success of the House and contributes by building meaningful and long-lasting relationships with individual and corporate donors capable of giving between $5,000 and $25,000. This externally focused role is responsible for identifying, cultivating, and soliciting new prospects while stewarding existing donors to deepen their engagement and support for RMH BC’s mission and expansion goals.
This key position will work collaboratively within the RMH BC Communications and Development team, as well as with colleagues across Family Services, Finance, and the national RMHC network.
Please note: this position does not have direct reports at this time.
Key Responsibilities
New Business Development & Donor Acquisition
- Proactively identify and qualify new prospective individual and corporate donors in the $5,000–$25,000 giving range.
- Lead outreach, discovery, and cultivation efforts to engage new donors across the province.
- Develop compelling proposals and presentations tailored to donor interests and organizational priorities.
- Build and maintain a healthy pipeline of qualified leads, ensuring regular movement and tracking in the CRM (Raiser’s Edge NXT).
Relationship Management & Solicitation
- Manage a personal portfolio of approximately 100–125 mid-level and emerging major donors.
- Conduct in-person and virtual meetings to build relationships, present opportunities for support, and solicit gifts.
- Collaborate with the broader development and communications teams to design personalized cultivation and stewardship strategies.
- Support donor engagement efforts tied to specific campaigns, family room locations, and strategic initiatives.
Corporate & Community Giving
- Cultivate relationships with community-minded businesses, particularly those with potential for mid-level annual gifts.
- Partner with the corporate engagement and events team to ensure consistency in donor experience and messaging.
- Identify and explore opportunities for regional sponsorships, matching gifts, and workplace giving campaigns.
Reporting & Collaboration
- Maintain timely and accurate records of donor activity and revenue tracking using Raiser’s Edge NXT.
- Provide regular updates, projections, and reports on portfolio progress and solicitation outcomes.
- Participate in planning meetings, prospect strategy sessions, and cross-functional working groups as needed.
Job Specific Competencies and Skills
- Alignment with the mission and values of Ronald McDonald House BC and Yukon
- Ability to represent the House with a polished, positive and professional demeanor and attitude at all times.
- Demonstrated experience in developing fund-raising initiatives and evaluating results.
- Demonstrated ability to set and exceed goals.
- Demonstrated budget planning and financial management experience.
- Excellent written and oral communications skills.
- Demonstrated commitment to long-term relationship building with donors.
- Access to a vehicle and a valid driver’s license.
- Proficient in the following computer applications: fundraising & database management software, MS Office Suite.
- Excellent presentation skills.
- A commitment to working cooperatively in a team environment with staff, volunteers, families, donors and the public.
Experience and Educational Requirements
- Minimum 5 years of experience in fundraising, relationship management, or business development, with a successful track record of securing 4- and 5-figure gifts or accounts.
- Strong communication and interpersonal skills with the ability to quickly build trust and rapport with donors and stakeholders.
- Proven ability to manage a donor or client pipeline, close gifts, and meet or exceed revenue targets.
- Confident and professional in face-to-face meetings, presentations, and donor conversations.
- Self-starter who thrives in a collaborative, mission-driven environment.
- Familiarity with fundraising CRMs (Raiser’s Edge NXT preferred).
- Valid driver’s license and access to a vehicle required for regional travel.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.
About Ronald McDonald House BC and Yukon
In Canada, 2 out of 3 families live outside a city with a specialty children's hospital and must travel for urgent medical treatment if their child becomes seriously ill.
For 40 years, Ronald McDonald House BC & Yukon has provided a place for BC & Yukon families to stay together, steps away from the children’s hospital. Because when families stay together, sick children get stronger.
At our 73-bedroom House in Vancouver, families have access to hot meals, comfortable accommodation, and carefully curated Wellness Programs such as Art Therapy, Music Therapy, Massage Therapy and more, which adds joy and a slice of normalcy back into their lives.
We also serve families at the Ronald McDonald Family Room located within Surrey Memorial Hospital, a house within the hospital for families with children receiving treatment.
RMH BC & Yukon depends on community support to serve up to 2,000 families each year, who travel from over 220 communities across BC & Yukon.
About the role
About the Organization
At Ronald McDonald House Charities® British Columbia and Yukon (RMH BC), we envision a province where families stay close to their sick children. Today, 2 out of 3 Canadians live in a city or town without a children’s hospital. Our Mission is to give sick children the healing power of being together with family.
As a champion of family-centered care, we enable access to children’s hospitals by providing families with accommodation, meals, and wellness programs that support their emotional and physical well-being during one of life’s most difficult times.
Since opening our first 13-bedroom House in Vancouver in 1983, RMH BC has continued to grow to meet the rising need for support. In 2014, we opened a new 73-bedroom House on the grounds of BC Children’s Hospital, along with a 2,000 sq. ft. Ronald McDonald Family Room inside Surrey Memorial Hospital. In 2025, we expanded once again, opening a new Family Room at Royal Inland Hospital in Kamloops, bringing comfort, care, and a place to rest to families in the BC Interior.
As the second-largest Ronald McDonald House in Canada and one of the largest in the world, RMH BC is planning for even greater impact. With exciting expansion plans underway, we aim to double our capacity and impact across BC and the Yukon over the next five years ensuring even more families can stay close when it matters most.
Our team is the backbone of this mission; serving families, supporting volunteers and donors, and helping spread awareness every single day.
About the Position
The Manager, Major Gifts is instrumental to the success of the House and contributes by building meaningful and long-lasting relationships with individual and corporate donors capable of giving between $5,000 and $25,000. This externally focused role is responsible for identifying, cultivating, and soliciting new prospects while stewarding existing donors to deepen their engagement and support for RMH BC’s mission and expansion goals.
This key position will work collaboratively within the RMH BC Communications and Development team, as well as with colleagues across Family Services, Finance, and the national RMHC network.
Please note: this position does not have direct reports at this time.
Key Responsibilities
New Business Development & Donor Acquisition
- Proactively identify and qualify new prospective individual and corporate donors in the $5,000–$25,000 giving range.
- Lead outreach, discovery, and cultivation efforts to engage new donors across the province.
- Develop compelling proposals and presentations tailored to donor interests and organizational priorities.
- Build and maintain a healthy pipeline of qualified leads, ensuring regular movement and tracking in the CRM (Raiser’s Edge NXT).
Relationship Management & Solicitation
- Manage a personal portfolio of approximately 100–125 mid-level and emerging major donors.
- Conduct in-person and virtual meetings to build relationships, present opportunities for support, and solicit gifts.
- Collaborate with the broader development and communications teams to design personalized cultivation and stewardship strategies.
- Support donor engagement efforts tied to specific campaigns, family room locations, and strategic initiatives.
Corporate & Community Giving
- Cultivate relationships with community-minded businesses, particularly those with potential for mid-level annual gifts.
- Partner with the corporate engagement and events team to ensure consistency in donor experience and messaging.
- Identify and explore opportunities for regional sponsorships, matching gifts, and workplace giving campaigns.
Reporting & Collaboration
- Maintain timely and accurate records of donor activity and revenue tracking using Raiser’s Edge NXT.
- Provide regular updates, projections, and reports on portfolio progress and solicitation outcomes.
- Participate in planning meetings, prospect strategy sessions, and cross-functional working groups as needed.
Job Specific Competencies and Skills
- Alignment with the mission and values of Ronald McDonald House BC and Yukon
- Ability to represent the House with a polished, positive and professional demeanor and attitude at all times.
- Demonstrated experience in developing fund-raising initiatives and evaluating results.
- Demonstrated ability to set and exceed goals.
- Demonstrated budget planning and financial management experience.
- Excellent written and oral communications skills.
- Demonstrated commitment to long-term relationship building with donors.
- Access to a vehicle and a valid driver’s license.
- Proficient in the following computer applications: fundraising & database management software, MS Office Suite.
- Excellent presentation skills.
- A commitment to working cooperatively in a team environment with staff, volunteers, families, donors and the public.
Experience and Educational Requirements
- Minimum 5 years of experience in fundraising, relationship management, or business development, with a successful track record of securing 4- and 5-figure gifts or accounts.
- Strong communication and interpersonal skills with the ability to quickly build trust and rapport with donors and stakeholders.
- Proven ability to manage a donor or client pipeline, close gifts, and meet or exceed revenue targets.
- Confident and professional in face-to-face meetings, presentations, and donor conversations.
- Self-starter who thrives in a collaborative, mission-driven environment.
- Familiarity with fundraising CRMs (Raiser’s Edge NXT preferred).
- Valid driver’s license and access to a vehicle required for regional travel.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Please note: all successful candidates will be required to undergo a vulnerable sector criminal record check.
About Ronald McDonald House BC and Yukon
In Canada, 2 out of 3 families live outside a city with a specialty children's hospital and must travel for urgent medical treatment if their child becomes seriously ill.
For 40 years, Ronald McDonald House BC & Yukon has provided a place for BC & Yukon families to stay together, steps away from the children’s hospital. Because when families stay together, sick children get stronger.
At our 73-bedroom House in Vancouver, families have access to hot meals, comfortable accommodation, and carefully curated Wellness Programs such as Art Therapy, Music Therapy, Massage Therapy and more, which adds joy and a slice of normalcy back into their lives.
We also serve families at the Ronald McDonald Family Room located within Surrey Memorial Hospital, a house within the hospital for families with children receiving treatment.
RMH BC & Yukon depends on community support to serve up to 2,000 families each year, who travel from over 220 communities across BC & Yukon.