Top Benefits
About the role
Summary:
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Responsibilities:
- Provide supervision and leadership to the team members of the department, in partnership with the manager
- Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution
- Foster the growth and development of team members by training various standard operating procedures and processes
- Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager
- Perform administrative tasks related to their assigned department
- Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis
- Promote company programs to team members and customers
- Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
- Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
- Assist in other areas of the store when business needs dictate
Qualifications:
- Two or more years of supervisory experience in a sales or service environment is preferred
- Open availability – this position will be required to work store opening and closing shifts, as well as on weekends
- High school diploma or equivalent is preferred
- Ability to evaluate customers’ needs and make recommendations based on needs
- Ability to provide superior customer service and exceed customer’s expectations
- Ability to use good judgment and logic
- Experience in a related field or outdoor lifestyle
- Knowledge of Bass Pro Shops & Cabela’s specific products is an asset
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
-
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
-
Fun work environment
-
Competitive wages
-
Excellent benefits
-
Unlimited career advancement opportunities
-
Bass Pro Cares Fund
Cabela's
About Cabela's Inc.
Since its founding in 1961, Cabela’s has earned the title of World’s Foremost Outfitter® without letting go of its humble, small-town roots. Much of this success is owed to the knowledgeable Outfitters we employ. From our corporate headquarters in Sidney, Nebraska, to our growing number of retail locations throughout the United States and Canada, Cabela’s Outfitters are proud of where they work and value being part of a caring family.
Because it’s in our nature to sell fun, we find satisfaction in providing customers with a wide variety of innovative, exclusive products and services they can count on for memorable outdoor experiences all year long. We’re passionate about the outdoors, and grateful to those who take the time to appreciate nature and ensure this lifestyle will continue to be embraced by future generations.
Cabela's retail stores generate millions of visitors per store a year, and multiple stores are near the top of the list in tourist attractions for their states. Cabela’s issues the Cabela’s CLUB® Visa credit card, which serves as its primary customer loyalty rewards program. Cabela’s stock is traded on the New York Stock Exchange under the symbol “CAB”.
Top Benefits
About the role
Summary:
Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.
Responsibilities:
- Provide supervision and leadership to the team members of the department, in partnership with the manager
- Delegate tasks and work assignment to team members by giving clear and concise direction, and follow up to ensure proper execution
- Foster the growth and development of team members by training various standard operating procedures and processes
- Ensure team members follow all standard operating procedures and systems processes, following up to provide correction and guidance when needed, and reporting violations to the manager
- Perform administrative tasks related to their assigned department
- Provide legendary customer service by identifying and evaluating customers’ needs, and making product recommendations based off this analysis
- Promote company programs to team members and customers
- Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
- Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope
- Assist in other areas of the store when business needs dictate
Qualifications:
- Two or more years of supervisory experience in a sales or service environment is preferred
- Open availability – this position will be required to work store opening and closing shifts, as well as on weekends
- High school diploma or equivalent is preferred
- Ability to evaluate customers’ needs and make recommendations based on needs
- Ability to provide superior customer service and exceed customer’s expectations
- Ability to use good judgment and logic
- Experience in a related field or outdoor lifestyle
- Knowledge of Bass Pro Shops & Cabela’s specific products is an asset
Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment and selection process.
Benefits
-
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
-
Fun work environment
-
Competitive wages
-
Excellent benefits
-
Unlimited career advancement opportunities
-
Bass Pro Cares Fund
Cabela's
About Cabela's Inc.
Since its founding in 1961, Cabela’s has earned the title of World’s Foremost Outfitter® without letting go of its humble, small-town roots. Much of this success is owed to the knowledgeable Outfitters we employ. From our corporate headquarters in Sidney, Nebraska, to our growing number of retail locations throughout the United States and Canada, Cabela’s Outfitters are proud of where they work and value being part of a caring family.
Because it’s in our nature to sell fun, we find satisfaction in providing customers with a wide variety of innovative, exclusive products and services they can count on for memorable outdoor experiences all year long. We’re passionate about the outdoors, and grateful to those who take the time to appreciate nature and ensure this lifestyle will continue to be embraced by future generations.
Cabela's retail stores generate millions of visitors per store a year, and multiple stores are near the top of the list in tourist attractions for their states. Cabela’s issues the Cabela’s CLUB® Visa credit card, which serves as its primary customer loyalty rewards program. Cabela’s stock is traded on the New York Stock Exchange under the symbol “CAB”.