Title: Laboratory Business Manager

Department: Lab Administration

Position Number: 50069313

Hours of Work: Full-Time Position

Salary: Class 07 - $108,010-$129,612

Union: Non-Union

Location: Kingston General Hospital Site

PRIMARY FUNCTION

The Laboratory Business Manager serves as the business leader for the laboratory, ensuring efficient and cost-effective business operations, financial oversight, and strategic procurement. The role involves working collaboratively with internal and external stakeholders to optimize financial performance, manage procurement, and support capital equipment planning. The Business Manager is also responsible for innovation initiatives, revenue optimization, and supporting the adoption of new technologies. They work closely with the Program Operational Director, MMC, vendors, suppliers, Financial Services and leadership across our program.

RESPONSIBILITIES & DUTIES INCLUDE:

Innovation, Funding, and Revenue Improvement

• Collaborate with key stakeholders to evaluate and implement new technologies, ensuring value-for-money or return on investment (ROI) for new products, contracts, or service delivery proposals.
• Develop and coordinate the program process for requesting and approving new products and technologies.
• Lead in the development of business plans for new technologies and procedures under the direction of the Program Operational Director (POD).
• Monitor and optimize revenue streams from various sources.

Financial Management

• Oversee and administer departmental financial policies and procedures, including supply and equipment plans and strategies.

• Manage the development, implementation, and evaluation of financial processes to enhance quality, reduce costs, and improve service delivery.

• Prepare financial forecasts, budgets, and variance analyses to compare actual results against projections.

• Develop and maintain financial reports to assist leadership in monitoring departmental budget status.

• Provide analytical and consultative financial support to leaders for effective decision-making.

• Working closely with the laboratory management team identifies and analyzes budget variances and collaborates with leadership to resolve issues with financial reports; notifies leadership of unusual trends.

• Oversees and supports the processing of billing external clients for studies, clinical trials and laboratory services.

• Support cost analysis initiatives by regularly updating test pricing

• Responsible for creating and maintaining financial reports which assist laboratory leadership team in analyzing the budget status of the department.

• Provides analytical and consultative support to leaders to promote effective understanding and evaluation of financial information.

Supply Management and Optimization of Procurement

• Work with departmental leadership to optimize supply procurement and utilization within the laboratory.

• Manage supply chain activities, including contract negotiations in conjunction with MMC/hospital procurement teams, overseeing purchasing, receiving, tracking, and inventory management.

• Promote cost-effective use of supplies by working with staff and physicians to standardize products, minimize unnecessary special orders, and reduce waste.

• Monitor and optimize rebates and value-added services to enhance procurement efficiency.

• Identify and implement opportunities to improve product utilization, including monitoring case costing and assessing supply options to reduce expenses.

Capital Equipment Planning and Procurement

• Manage the capital equipment acquisition process, including leading Requests for Proposals (RFPs) for the laboratory.

• Collaborate with program managers to identify capital needs for both ad hoc and annual budget submissions.

• Oversee service contract management in collaboration with Clinical Engineering, leadership, and procurement teams, exploring cost optimization opportunities.

• Create and maintain 5-year capital plan with strategies for replacement and flags for end of life and end of service life equipment.

Analysis and Utilization of Clinical Laboratory Performance Data

• Track activity, capture data, and generate reports on volumes and required information for submission by set deadlines (e.g., OH Reporting)

• Manage and coordinates the performance improvement quality assurance process including preparation, analysis and submission of required reports.

• Create, develop and maintain information systems to assist leaders in strategic decision support and monitors the system for charging of laboratory services.

• Maintains information to ensure revisions, additions and deletions of laboratory supplies match the system.

• Work with laboratory managers using the Benchmarking date explore opportunities to improve overall performance.

• Submission of annual volume reporting for lab licensing

NOTE - The above duties are representative but are not to be construed as all-inclusive.

BASIC QUALIFICATIONS:

• University degree in Business Administration or equivalent management experience.

• Completion of Master’s degree in Allied Health, Business/Health Administration an asset.

• 3 - 5 years healthcare experience.

• 2 years leadership experience preferred.

• Comprehensive clinical / healthcare background

• Analytical/ financial management

• QI knowledge

• Strong in business case and plan development

• Intermediate computer skills

• Knowledge of business plan development

• Excellent communication

• Demonstrated proficiency in the use of word processing, spreadsheet and presentation software (Microsoft Office Suite)

• Excellent verbal and written communication and interpersonal skills.

• Experience with Project Management and or Continuous Quality Improvement methodology

• Demonstrated ability to facilitate change

• Demonstrated judgement, decision-making, problem solving and analytical skills.

• Strong organizational and leadership skills.

• Ability to deal with numerous demands in a professional and competent manner

• Ability to prioritize tasks for self and others.

• Proven ability to attend work on a regular basis.

• Satisfactory criminal reference check and vulnerable sector search required.

PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.