About the Role:

GHY International has an exciting opportunity for the role of Trade Specialist, working out of our Head Office in Winnipeg, MB. The ideal candidate will have a strong background in customs brokerage and classification of goods, as well as experience in client care and team leadership. They will have excellent communication skills and the ability to work collaboratively in a team environment to ensure quality and efficiency. If you are a highly motivated individual with a passion for customs brokerage and leadership, we encourage you to apply for this exciting opportunity.

The position will consist primarily of accurately classifying goods according to the Customs Tariff and performing post-release audit for large volumes of shipments. This Trade Specialist must have a full comprehension of the release and post-release process and mentor other team members through this procedure. The individual must have a thorough understanding of the client’s business, and be able to competently deal with clients, vendors, and customs in a professional manner.

About GHY

GHY is an international customs broker and trade services group, designed to assist importers and exporters to buy and sell in world markets. Founded in 1901, GHY is one of Canada’s oldest brokerage companies and has international offices in Toronto, Emerson, Winnipeg, Calgary, Vancouver, North Dakota, Washington, and South Carolina. GHY’s structure is designed around providing sustainable corporate growth, strong client service, and opportunity to GHY associates. One of the most predominant aspects of our company culture is CARE. It is ingrained in all we do; relationships matter to us.

Join GHY & Benefit

Work-Life Balance – We mean it: banked time program, paid volunteer days, social committee, cultural surveys, potlucks.

Fair Compensation – With scheduled salary assessments, salary scales, 401k program, and Profit Sharing/Bonuses.

Excellent Benefits – Subsidized health, dental, short and long-term disability, AD&D, HCSA, EAP and critical illness.

Professional Development –Employee development, internal training, external training, leadership development, career planning & advancement.

Responsibilities:

• Thorough comprehension of Pre-release and Post-release processes

• Database Maintenance

  • Classifying goods according to the Customs Tariff, using explanatory and legal notes and other resources to determine correct HS code
  • Research and apply PGA data
  • FTA management and application

• Audit files and prepare/send them for final accounting

• Monitor and action 4th and 5th day entries

• Log and communicate errors to release associates within the team

• Supervise and mentor other team members

• Day to Day client care:

  • Problem resolution and billing inquiries
  • Assist clients requesting tariff and duty rates
  • Post release document/information pursuit

• Accompany and support Managers on client meetings (in person or remote)

• Onboarding of new clients; Account set up

• SOP creation/maintenance

• Assist in Penalty/Storage/Demurrage Analysis and Write Offs

• Processing releases for highway/rail/air/ocean shipments as needed

• Facilitating delivery notifications where applicable

• Ensuring elogs and audit trails support actions

• Preparing PGA forms

• Submit RMD corrections on released shipments

• ETA, VI entries and E29B’s

• Post-release TPL permits

• Monitoring Alerts and answer QCs within threshold

• Other duties as assigned

Skills & Abilities:

• Advanced knowledge of tariff classification and explanatory notes, with the ability to accurately apply this knowledge

• Strong understanding of Quality Control processes and the ability to identify and resolve issues that arise

• In-depth knowledge of Canadian customs rules and regulations

• Ability to recognize PGAs and their impacts on the release process

• Exceptional ability to multitask and manage time effectively to work within tight deadlines and handle a large volume of work

• Excellent oral and written communication skills in a professional setting

• Proficiency in basic mathematics including addition, subtraction, multiplication, and division, as well as calculation of percentages, ratios, and averages

• Proficiency in keyboarding at a minimum speed of 55 WPM

• Exceptional attention to detail with a focus on accuracy in all work completed

• Strong organizational skills to manage workload effectively

• Excellent problem-solving skills to address issues as they arise

• Ability to self-motivate and work independently to complete tasks efficiently

• Strong team-building skills to mentor and support team members

• Proficiency in Outlook, Word, and Excel

• Experience with ITMR4 would be considered an asset

Education & Experience:

• Completion of Grade 12 Education

• Completion of CCS Designation

• Completion of CTCS Designation an asset

• 5-10 years progressive career experience in a customs brokerage

PLEASE NOTE:

GHY is an equal opportunity employer, we are committed to providing an inclusive, accessible environment, and collaborating with applicants, employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. We welcome and encourage applications from all persons.

Individuals applying for employment with GHY may request accommodations at all stages of recruitment and employment from our Human Resources team. All employment is decided on the basis of qualifications, merit and business need.

We appreciate all interest shown however only those considered will be contacted for an interview.