About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

Western Bookstore provides the campus community and alumni with official Western merchandise to showcase their purple pride. They also supply a wide range of textbooks, general books, supplies and custom merchandise. They are the provider of official Western merchandise on campus.

Responsibilities

The Store Assistant focuses on providing excellent customer service while processing sales and refunds. Both of these transactions require the ability to adjust to each customer or situation, and to leave the customer with the feeling that the product or service has met their expectations.

Qualifications

Education:

• Secondary School Diploma or equivalent

Experience:

• 1 year of retail experience with a strong customer service background

Skills, Abilities & Expertise:

• Ability to communicate clearly and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community
• Detail-oriented with an ability to function and process information with high levels of accuracy
• Ability to employ a systematic and efficient approach to work
• Computer skills with the ability to learn and use software programs
• Ability to work in a fast-paced environment and adapt to changing priorities
• Possess a reputation for resourcefulness with a strong sense of accountability and initiative
• Ability to create a positive impression while interacting with others and responding to inquiries, by telephone, in person or electronically
• Demonstrated ability to understand and resolve issues

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone 519-661-2194.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.