Senior Manager of Field Operations and Enablement
Remote
$133,000 - $178,000/yearly
Senior Level
Top Benefits
Paid parental leave
401k plan
Stock option plan
About the role
Who you are
- This role requires a data-driven, resourceful, collaborative leader with strong ownership, who thrives in a fast-evolving environment and is committed to continuous learning and results
- 8+ years’ experience in Sales Operations, Revenue Operations, Sales Technology, or process improvement roles
- Insurance, SaaS, or software industry background, including direct and channel sales exposure
- Advanced expertise with CRM and GTM tools (Salesforce, Gong, Outreach, Marketo, JIRA)
- Demonstrated success influencing cross-functional teams and driving complex initiatives in fast-growth environments
- Proficiency in sales analytics, AI applications, and change management
- Proven ability to build, scale, and lead high-performing teams and programs
What the job involves
- As our Senior Manager, Field Operations and Enablement, you will partner to lead our GTM field operations to drive revenue growth and operational excellence. You’ll collaborate deeply across Sales, Underwriting, Marketing, Customer Success, and IT to optimize regional and global processes, enhance sales productivity, and scale our commercial engine
- You are an experienced GTM operator—a seasoned hands-on first-line manager—adept at supporting high-impact, cross-functional projects. Your expertise enables GTM field teams, aligns executive priorities, and transforms Sales productivity. You’re passionate about leveraging new technology, analytics, and process optimization to drive business results across the GTM funnel
- Lead, develop, and mentor a high-performing Field Operations team across global regions (NA, EMEA, APAC), fostering a culture of collaboration, innovation, and continuous improvement
- Own and execute operational excellence in forecasting, pipeline management, and revenue attribution. Enforce best practices, improve data hygiene, deliver actionable insights, and support business planning
- Centralize revenue operations functions and standardize processes (opportunity management, account planning, etc.) to ensure consistency and scalability
- Collaborate with GTM leaders to identify and resolve barriers to sales productivity, improve sales effectiveness, and reduce friction across the sales cycle
- Drive operational cadences, including forecast calls, QBRs/MBRs, pipeline reviews, and leadership meetings
- Partner with Strategic Distribution Sales to align on strategic priorities across top agencies and support joint business growth
- Develop and share key sales analytics, dashboards, and executive reports to inform data-driven decision-making at all levels
- Lead key sales productivity initiatives focused on new business, retention, cross-sell, and ecosystem alignment
- Support territory, quota, and compensation planning in partnership with GTM Planning
- Champion process optimization and adoption of new technology (Salesforce, Gong, Outreach, Marketo, Zendesk)
- Serve as a trusted advisor to Field Leadership, driving accountability and operational excellence
- Design, deliver, and measure GTM enablement programs, onboarding, and training for Sales, Customer Success, and related GTM teams
- Implement and refine enablement strategies, leveraging knowledge management and sales methodologies aligned to company goals
- Develop and deliver effective sales content and presentations; ensure ongoing rep proficiency with tools and platforms
- Monitor and analyze enablement effectiveness, using insights to optimize programs and sales outcomes
- Stay current with industry trends and integrate best practices
Benefits
- Paid parental leave
- 401k plan
- Stock option plan
- Open vacation days
- Flexible working hours
- Work from home opportunities
- Health insurance
About Coalition, Inc.
Insurance
501-1000
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. By combining comprehensive insurance coverage and cybersecurity tools, Coalition helps businesses manage and mitigate potential cyber attacks. Coalition offers its Active Insurance products to policyholders in the U.S., the U.K., Canada, and Australia through Coalition’s relationships with leading global insurers and cyber capacity through its own carrier, Coalition Insurance Company. Coalition also provides automated cyber alerts, expert guidance and advice, and third-party risk management to businesses worldwide through its holistic cyber risk management platform, Coalition Control.
Coalition is also home to Coalition Security, which helps protect small businesses from the expanding universe of cyber threats. Coalition Security cyber tools and services are built and managed by cybersecurity experts invested in your risk.
Senior Manager of Field Operations and Enablement
Remote
$133,000 - $178,000/yearly
Senior Level
Top Benefits
Paid parental leave
401k plan
Stock option plan
About the role
Who you are
- This role requires a data-driven, resourceful, collaborative leader with strong ownership, who thrives in a fast-evolving environment and is committed to continuous learning and results
- 8+ years’ experience in Sales Operations, Revenue Operations, Sales Technology, or process improvement roles
- Insurance, SaaS, or software industry background, including direct and channel sales exposure
- Advanced expertise with CRM and GTM tools (Salesforce, Gong, Outreach, Marketo, JIRA)
- Demonstrated success influencing cross-functional teams and driving complex initiatives in fast-growth environments
- Proficiency in sales analytics, AI applications, and change management
- Proven ability to build, scale, and lead high-performing teams and programs
What the job involves
- As our Senior Manager, Field Operations and Enablement, you will partner to lead our GTM field operations to drive revenue growth and operational excellence. You’ll collaborate deeply across Sales, Underwriting, Marketing, Customer Success, and IT to optimize regional and global processes, enhance sales productivity, and scale our commercial engine
- You are an experienced GTM operator—a seasoned hands-on first-line manager—adept at supporting high-impact, cross-functional projects. Your expertise enables GTM field teams, aligns executive priorities, and transforms Sales productivity. You’re passionate about leveraging new technology, analytics, and process optimization to drive business results across the GTM funnel
- Lead, develop, and mentor a high-performing Field Operations team across global regions (NA, EMEA, APAC), fostering a culture of collaboration, innovation, and continuous improvement
- Own and execute operational excellence in forecasting, pipeline management, and revenue attribution. Enforce best practices, improve data hygiene, deliver actionable insights, and support business planning
- Centralize revenue operations functions and standardize processes (opportunity management, account planning, etc.) to ensure consistency and scalability
- Collaborate with GTM leaders to identify and resolve barriers to sales productivity, improve sales effectiveness, and reduce friction across the sales cycle
- Drive operational cadences, including forecast calls, QBRs/MBRs, pipeline reviews, and leadership meetings
- Partner with Strategic Distribution Sales to align on strategic priorities across top agencies and support joint business growth
- Develop and share key sales analytics, dashboards, and executive reports to inform data-driven decision-making at all levels
- Lead key sales productivity initiatives focused on new business, retention, cross-sell, and ecosystem alignment
- Support territory, quota, and compensation planning in partnership with GTM Planning
- Champion process optimization and adoption of new technology (Salesforce, Gong, Outreach, Marketo, Zendesk)
- Serve as a trusted advisor to Field Leadership, driving accountability and operational excellence
- Design, deliver, and measure GTM enablement programs, onboarding, and training for Sales, Customer Success, and related GTM teams
- Implement and refine enablement strategies, leveraging knowledge management and sales methodologies aligned to company goals
- Develop and deliver effective sales content and presentations; ensure ongoing rep proficiency with tools and platforms
- Monitor and analyze enablement effectiveness, using insights to optimize programs and sales outcomes
- Stay current with industry trends and integrate best practices
Benefits
- Paid parental leave
- 401k plan
- Stock option plan
- Open vacation days
- Flexible working hours
- Work from home opportunities
- Health insurance
About Coalition, Inc.
Insurance
501-1000
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. By combining comprehensive insurance coverage and cybersecurity tools, Coalition helps businesses manage and mitigate potential cyber attacks. Coalition offers its Active Insurance products to policyholders in the U.S., the U.K., Canada, and Australia through Coalition’s relationships with leading global insurers and cyber capacity through its own carrier, Coalition Insurance Company. Coalition also provides automated cyber alerts, expert guidance and advice, and third-party risk management to businesses worldwide through its holistic cyber risk management platform, Coalition Control.
Coalition is also home to Coalition Security, which helps protect small businesses from the expanding universe of cyber threats. Coalition Security cyber tools and services are built and managed by cybersecurity experts invested in your risk.