About the role
Requisition ID: 384103
Position Number: 20053243
Posting End Date: July 9, 2025
City: Winnipeg
Employer: Concordia Hospital
Site: Concordia Hospital
Department / Unit: Switchboard - CGH
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start Date - End Date: 07/14/2025 - Indefinite
Reason for Term: Other Leave
FTE: 0.70
Anticipated Shift: Days
Work Arrangement: In Person
Daily Hours Worked: 5.50
Annual Base Hours: 2015
Salary: $20.251, $20.861, $21.485, $22.128, $22.794, $23.478
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview
The switchboard operator is responsible for courteous and effective telephone, paging and inquiry services for the hospital.
Experience
- At least one-year previous experience as a telephone operator or one-year receptionist experience essential, preferably in a health care setting.
- Experience in the use of an ATD application preferred.
- Experience in windows environment essential.
Education (Degree/Diploma/Certificate)
- Grade 12 education.
- Medical Terminology certificate preferred.
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
- Accurate typing 40 words per minute.
- Excellent command of the English language both verbal and written.
- Demonstrates effective communication and interpersonal skills.
- Ability to prioritize workload, work independently and made effective decisions.
Physical Requirements
Not Applicable
This term position may end earlier as outlined in your collective agreement.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
About Concordia Hospital
Concordia Hospital was started in 1928 by a group of Mennonites who had immigrated to Canada from Russia. Seeing the need for health care in the growing immigrant community they started their first project, which was a 4 bed maternity hospital. This project would grow to become the present Concordia organization, which includes Concordia Hospital and Concordia Place. The blessing they had received by being able to immigrate to Canada motivated them.
Concordia's mission, vision and values come from this Anabaptist/Mennonite heritage and commitment to mutual aid through compassionate service by offering compassionate care in the name of Christ and in the spirit of Christian community. Our focus is on healing all those we serve.
We believe that we have a mutual obligation to care for each other. Just as those that started Concordia showed it in 1928, we hope that you will feel that obligation as we care for you during your stay at Concordia today.
About the role
Requisition ID: 384103
Position Number: 20053243
Posting End Date: July 9, 2025
City: Winnipeg
Employer: Concordia Hospital
Site: Concordia Hospital
Department / Unit: Switchboard - CGH
Job Stream: Non-Clinical
Union: CUPE
Anticipated Start Date - End Date: 07/14/2025 - Indefinite
Reason for Term: Other Leave
FTE: 0.70
Anticipated Shift: Days
Work Arrangement: In Person
Daily Hours Worked: 5.50
Annual Base Hours: 2015
Salary: $20.251, $20.861, $21.485, $22.128, $22.794, $23.478
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.
Position Overview
The switchboard operator is responsible for courteous and effective telephone, paging and inquiry services for the hospital.
Experience
- At least one-year previous experience as a telephone operator or one-year receptionist experience essential, preferably in a health care setting.
- Experience in the use of an ATD application preferred.
- Experience in windows environment essential.
Education (Degree/Diploma/Certificate)
- Grade 12 education.
- Medical Terminology certificate preferred.
Certification/Licensure/Registration
Not Applicable
Qualifications and Skills
- Accurate typing 40 words per minute.
- Excellent command of the English language both verbal and written.
- Demonstrates effective communication and interpersonal skills.
- Ability to prioritize workload, work independently and made effective decisions.
Physical Requirements
Not Applicable
This term position may end earlier as outlined in your collective agreement.
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.
About Concordia Hospital
Concordia Hospital was started in 1928 by a group of Mennonites who had immigrated to Canada from Russia. Seeing the need for health care in the growing immigrant community they started their first project, which was a 4 bed maternity hospital. This project would grow to become the present Concordia organization, which includes Concordia Hospital and Concordia Place. The blessing they had received by being able to immigrate to Canada motivated them.
Concordia's mission, vision and values come from this Anabaptist/Mennonite heritage and commitment to mutual aid through compassionate service by offering compassionate care in the name of Christ and in the spirit of Christian community. Our focus is on healing all those we serve.
We believe that we have a mutual obligation to care for each other. Just as those that started Concordia showed it in 1928, we hope that you will feel that obligation as we care for you during your stay at Concordia today.