Security Team Lead - St. Mary's General Hospital (WRHN)
Top Benefits
About the role
Security Team Lead - St. Mary's General Hospital (WRHN)
Site Overview: St. Mary’s General Hospital, part of the Waterloo Regional Health Network, is a leading healthcare facility in Kitchener known for innovation, patient safety, and compassionate care. Home to seven regional programs, it fosters a dynamic, inclusive culture focused on continuous improvement and excellence in patient outcomes.
Position: Full Time Security Team Lead
Site: St. Mary’s General Hospital
Address: 911 Queen's Blvd, Kitchener, ON N2M 1B2
Hours: Continental Rotation (0800-2000/2000-0800hrs)
Pay Rate: $24.59/hr.
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Posting Date: July 23, 2025
Internal Closing Date: July 30, 2025
External Closing Dare: July 30, 2025
Essential Job Functions:
- Provides leadership, direction, and ongoing coaching and training
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift
- Ensures site staff adhere to all Paladin Security and college campus security policies and procedures
- Plans and implements shift work schedules
- Ensures all Security Officers have received the mandatory training
- Motivates staff and issues commendations
- Disciplines staff when necessary and ensures proper documentation is passed onto head office
- Attendance Management
- Performs security audits
- Documents and investigates security incidents and complaints
- Provide proactive and reactive security patrols.
- Communicates any concerns/issues with Client Service Manager
Requirements:
- Immunization Record for Covid-19, Measles, Mumps, Rubella, Varicella, and 2-Step TB Skin Test
- A Valid Ontario Security Guard License and First Aid & CPR – Level C
- At least two years’ of security experience in healthcare would be preferred; experience in mental health is also an asset
- At least one year of security supervisor experience would be an asset
- Post Secondary education in a law enforcement/security related program from a recognized college would be an asset
- Working knowledge of the Trespass to Property Act, Mental Health Act, and Hospital Emergency Color Codes
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact and diplomacy
- Legally Authorized to work in Canada
- Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
-
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB pre-employment certification training program prior to their onboarding training to ensure they meet the requirements of the position
- Please be aware: The UoF/MOAB pre-employment certification training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
Why Choose Paladin:
- Opportunities for Growth & Advancement
- Free Uniforms
- Annual Boot Allowance
- Security License Reimbursement
- Dry cleaning/Hemming Allowance
- Paid Vacation and Paid Sick Days
- Additional Perks!
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
Security Team Lead - St. Mary's General Hospital (WRHN)
Top Benefits
About the role
Security Team Lead - St. Mary's General Hospital (WRHN)
Site Overview: St. Mary’s General Hospital, part of the Waterloo Regional Health Network, is a leading healthcare facility in Kitchener known for innovation, patient safety, and compassionate care. Home to seven regional programs, it fosters a dynamic, inclusive culture focused on continuous improvement and excellence in patient outcomes.
Position: Full Time Security Team Lead
Site: St. Mary’s General Hospital
Address: 911 Queen's Blvd, Kitchener, ON N2M 1B2
Hours: Continental Rotation (0800-2000/2000-0800hrs)
Pay Rate: $24.59/hr.
Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours
Posting Date: July 23, 2025
Internal Closing Date: July 30, 2025
External Closing Dare: July 30, 2025
Essential Job Functions:
- Provides leadership, direction, and ongoing coaching and training
- Ensures all standing orders and scheduled daily activities are carried out as required for each shift
- Ensures site staff adhere to all Paladin Security and college campus security policies and procedures
- Plans and implements shift work schedules
- Ensures all Security Officers have received the mandatory training
- Motivates staff and issues commendations
- Disciplines staff when necessary and ensures proper documentation is passed onto head office
- Attendance Management
- Performs security audits
- Documents and investigates security incidents and complaints
- Provide proactive and reactive security patrols.
- Communicates any concerns/issues with Client Service Manager
Requirements:
- Immunization Record for Covid-19, Measles, Mumps, Rubella, Varicella, and 2-Step TB Skin Test
- A Valid Ontario Security Guard License and First Aid & CPR – Level C
- At least two years’ of security experience in healthcare would be preferred; experience in mental health is also an asset
- At least one year of security supervisor experience would be an asset
- Post Secondary education in a law enforcement/security related program from a recognized college would be an asset
- Working knowledge of the Trespass to Property Act, Mental Health Act, and Hospital Emergency Color Codes
- Superior written and verbal communication skills
- Demonstrated punctuality and reliability, tact and diplomacy
- Legally Authorized to work in Canada
- Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
-
- Applicants lacking these certifications can opt into Paladin's UoF/MOAB pre-employment certification training program prior to their onboarding training to ensure they meet the requirements of the position
- Please be aware: The UoF/MOAB pre-employment certification training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
Why Choose Paladin:
- Opportunities for Growth & Advancement
- Free Uniforms
- Annual Boot Allowance
- Security License Reimbursement
- Dry cleaning/Hemming Allowance
- Paid Vacation and Paid Sick Days
- Additional Perks!
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.