Education

Thunder Bay

Full-time

Permanent

Overview

The Scheduling & Administrative Assistant has an integral role within the Department of Undergraduate Studies in Education. This position is a complex, heavily administrative role that provides comprehensive operational support to the administrative team, faculty, contract lecturers, and student body.

Responsibilities

• Provide professional and knowledgeable administrative support to all staff, current and prospective students, faculty and contract lecturers;
• Perform complex, multi-layered program scheduling and timetabling, course allocation, and room bookings associated with all USE programming;
• Schedule 400+ individual course section offerings each academic year, collaborating closely with the Chair and liaising directly with Enrolment Services to coordinate the intricate aspects of scheduling;
• Coordinate the hiring processes, including preparing offer letters and contracts for 100+ Contract Lecturers each academic year;
• Provide administrative assistance to the Chair, including answering and/or directing student and community inquiries, correspondence and reports;
• Accurately maintain highly detailed databases and organized electronic files with enrolment and program statistics;
• Other related duties as required.

Qualifications

• Post-secondary degree in office administration or a related field combined with 5+ years of closely related administrative experience in an academic setting reflecting increasing administrative responsibility. College or university setting preferred.
• Advanced proficiency in Google Workspace is imperative; specifically, Sheets, Docs, and Forms, with the proficiency to complete tasks with a high degree of skill and accuracy.
• Strong attention to every detail in formatting, organizing and managing large volumes of data in complex spreadsheets.
• Highly developed interpersonal communication skills and the ability to confidently and appropriately direct emergent situations, such as students experiencing distress.
• A high degree of professionalism, confidentiality and tact, working collaboratively with a large department and administrative team.
• Ability to work under pressure and manage competing priorities and deadlines.
• Experience working with internal university platforms such as Datatel, Concur, D2L and Curriculum Navigator an asset.
• Understanding of the Ontario K-12 school system and the Ontario College of Teachers an asset.

Benefits Information

Why Lakehead

Application Deadline:

Friday, July 11, 2025 - 11:59pm

Salary:

Level 7: 48,521.20 - 57,348.20

Contact Information:

humanres@lakeheadu.ca

Reference Number:

COPE-25-07

Application Deadline:

Friday, July 11, 2025 - 11:59pm

Salary:

Level 7: 48,521.20 - 57,348.20

Yes, eligible for benefits

Contact Information:

humanres@lakeheadu.ca

Reference Number:

COPE-25-07