Sales Manager

Crown Auto Group

Salary Plus Performance Bonus

Job Type: Full-time Permanent

Company Overview:

Come join one of the leading automotive groups in Manitoba. Family owned and operated, we have been in Winnipeg for 38 years and specialize in import brands.

We have an amazing opportunity to join a dynamic team at Crown Auto Group as a Sales Manager. The Crown Automotive Group has a goal of making car ownership easy- one of the ways we do that is to provide a one-price experience to save customers the time and effort of negotiation, so they get the best value up front. We focus on quick and easy communication with much done through text and video!

Benefits:

• Industry leading dental, extended health, and vision coverage

• Long term disability and Life Insurance

• Fitness Membership Discount

Qualifications:

• 3 years sales experience, with a strong preference for automotive

• 2 years’ experience managing, coaching, and leading teams is a strong asset

• Valid Driver’s License

• A passion for customer service and interacting with guests

• Current MPI Salesperson permit or willing to require within 30 days.

• Able to effectively communicate both verbally and in writing.

• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.

• Professional demeanor and appearance while interacting with customers

• Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude.

• Other languages spoken considered an asset

What you’ll do:

• Hire, train, motivate, coach, and manage all salespeople on the team, focusing on achieving repeat and referral business

• Ensures that each customer is greeted as quickly as possible and interact with customers at all steps of the sales process

• Ensure the sales team is providing the best customer experience and are following all processes

• Perform manager sold and unsold follow-up on all customers and potential buyers. Monitor team’s follows up on all potential buyers

• Review performance metrics via documented weekly one on one meetings with team members. Daily coaching with all Product Advisors

• Coordinate and deliver in store training (Product, Closing and Sales Process)

• Create a positive sales and team culture for the team focusing on employee retention

• Perform appraisals using company approved software and process

• Maintains standards for the delivery of cars to customers- ensure that the first after-sales department appointment is arranged at the time of delivery

• Ensure compliance with Company procedures and policies and conduct disciplinary action as needed.

• Administer annual performance evaluations for team with thoughtful feedback

• Lead by example and be an advocate for team

• Create a positive sales culture for the team focusing on employee retention

CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds, and experiences to join our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.