Who We Are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Sales & Operations Planning Manager Position Summary Working as part of the Operations team, the Sales & Operations Planning Manager (S&OPM) reports to the Growth Leader and is responsible for integrating demand, supply, and financial planning into a forward-thinking plan based on input from the company’s key functional areas. The S&OPM links strategy with operational plans, to develop the most beneficial portfolio to maximize sales and profit.

Responsibilities

• Develops statistical models to optimize without negatively impacting customer service and satisfaction levels.
• Analyzes and reviews forecasted vs actual demand, to understand changes and trends.
• Collaborates with Sales and Marketing to ensure all strategies are in alignment in the overall demand.
• Notifies respective stakeholders of significant forecast or capacity changes to in a timely manner.
• Communicates with Sales and Marketing on new product launches and forecasts, promotions and launch timing updates.
• Documents promotions and adjustments to forecasts with the Sales and Marketing teams’ input.
• Provide timely and accurate periods of 18 months’ forecasts monthly to key stakeholders.
• Assists with coordination, facilitation, and documentation of regularly scheduled meetings within the department.
• Reviews and backs up final adjusted and unadjusted statistical forecasts.
• Creates and drives continuous improvement of world-class demand planning and S&OP processes.
• Measures, controls, and improves S&OP plan accuracy through clearly defined metrics and KPIs.
• Leads network optimization process to mitigate costs and maximizes service.
• Develops capacity simulation processes to run sensitivity analysis for growth.

Qualifications

• Bachelor’s degree in Business, Supply Chain Management, or Logistics.
• MBA or Master’s degree in Business, Engineering, Supply Chain Management, Finance or equivalent.
• 5+ years’ experience in Supply Chain (Demand Planning, Supply Planning, and Inventory Planning) and/or related supply chain management including design, implementation, and execution of S&OP related processes.
• Working knowledge of improvement strategies and modern manufacturing with the ability to integrate those into the operations.
• Understanding of financial systems and the key drivers within the operating environment.
• Proficiency with SAP software.
• Proficiency in Microsoft Suite (Excel, Outlook, Teams, PowerPoint, etc.)
• IBF or APICS certification.

What we offer:

• Exciting and challenging work environment
• Collaborative culture
• Opportunities for continuous self-improvement
• Opportunities for flexible hybrid model work environment
• A company that values diversity and inclusion
• Comprehensive benefits plan including wellness benefit, paramedical (massage therapist, naturopath, etc.) and competitive compensation including variable component and employer match on RRSP contributions
• Mentorship program and career development plans

A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact

#ConnectHearingCanada Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.