Senior Operational Leadership Trainee
Top Benefits
About the role
- Reporting to the General Manager, this position is a 12-month program committed to setting up future Operational Leaders (General Manager, Director, etc.) for success. The Senior Operational Leadership Trainee will complete a comprehensive training program in all areas of the airline catering operation. Upon successful completion of the 12- month training program, the Senior Operational Leadership Trainee will be prepared to be promoted into an open Leadership role. Ability to relocate to any of our locations in Canada or the US is a requirement of this role.
Job Descriptio
n
Main Duties and Responsibilitie
s:• Meaningfully takes part in the Senior Operational Leadership Trainee program, including travel to other units for intensive training in operations areas including Kitchen, Pick and Pack, Equipment, Storeroom, Transportation, Wash and Pack, and Human Resource
s.• Engage in continuing development in management and Reston-based Regional learning activitie
s.• Successfully pass knowledge and competency assessment
s.• Supports Unit operational initiatives as neede
d.• May be directed to assist in meeting business objectives and goals related to food costs, labor costs, sanitation, quality assurance, market track goals, airline goals and objectives as well as other specific goals se
t.• Ensures company and regional Standard Operations Procedures (SOPs) and programs are efficiently execute
d.• Liaises with support functions such as Human Resources, Legal, Customer Service, etc. to evaluate and reduce potential risks at the unit leve
l.• Provides operating unit technical support in the areas of quality, food safety, occupational safety and health, chemical safety, waste management, waste water and storm water pollution prevention, air quality and environmental annual reportin
g.• Maintains a fully engaged and high performing team that aligns with company values and goal
s.• Supports customer audits and government audits to ensure complianc
e.• Manages the operation staff on a day-to-day basis, driving to exceed set target
s.
Salary Range: $91,800 to $120,000 CAD gross annually + benefits + RRSP matching + employee discounts + subsidized meals + free access to EAP + free onsite parki
ng.
Qualificat
ions
Educa
tion:• Bachelor’s degree in business administration or related field req
uired
Work Exper
ience:• 5 to 7 years of progressive management experience in a manufacturing enviro
nment.• Labor relations experience re
quired• Strong track record of innovation and making changes to the operation to further improve the work environment and unit perfo
rmance• Proven experience successfully managing a team of supervisors and ma
nagers• Must be willing to relocate regionally (North Am
erica)
Technical Skills: (Certification, Licenses and Regist
ration)• Able to obtain an AOA badge and custo
ms seal• Completes all company required training including, but not limited to, ServSafe Sanitation
ManagerCertifi
cation.
Job
Skills:• Must have strong and effective leadershi
p skills• Strong Customer Servi
ce Focus• Strong Team development and Manageme
- nt skillStrong Commu
- nicationPeople en
- gagementEager and pa
ssionate
Language / Communicatio
n Skills:• Interpersonal skills and the ability to interact effectively with multiple departments and
customers• Excellent written and oral communicati
on skills
Job
Dimensions
Geographic Responsibility: No
rth America
Type of Employmen
t: Full-time
Travel %: Up to 25% as required to attend management or leadership
team meetings
Exemption Classifi
cation: Exempt
Internal Relationships: All leve
ls of employees
External Relationships: Customers, gov
ernment agencies
Work Environment / Requirements of the Job: Production kitchen facility (there may be physical discomfort due to tempe
rature and noise)
Budget / Revenue Responsibility: (Local Curre
ncy) $100+ Million
Org
anization Structure
Direct Line Manager (T
itle): Hub BU Leader
Dotted Line Manager (Title, if applicable): GM
, Ops (If applicable)
Number
of Direct Reports: N/A
Number of D
otted Line Reports: N/A
Estimated
Total Size of Team: 600+
About Gategroup
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions.
Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2018, gategroup reached CHF 4.9 billion in revenues generated by approximately 43,000 employees worldwide.
Senior Operational Leadership Trainee
Top Benefits
About the role
- Reporting to the General Manager, this position is a 12-month program committed to setting up future Operational Leaders (General Manager, Director, etc.) for success. The Senior Operational Leadership Trainee will complete a comprehensive training program in all areas of the airline catering operation. Upon successful completion of the 12- month training program, the Senior Operational Leadership Trainee will be prepared to be promoted into an open Leadership role. Ability to relocate to any of our locations in Canada or the US is a requirement of this role.
Job Descriptio
n
Main Duties and Responsibilitie
s:• Meaningfully takes part in the Senior Operational Leadership Trainee program, including travel to other units for intensive training in operations areas including Kitchen, Pick and Pack, Equipment, Storeroom, Transportation, Wash and Pack, and Human Resource
s.• Engage in continuing development in management and Reston-based Regional learning activitie
s.• Successfully pass knowledge and competency assessment
s.• Supports Unit operational initiatives as neede
d.• May be directed to assist in meeting business objectives and goals related to food costs, labor costs, sanitation, quality assurance, market track goals, airline goals and objectives as well as other specific goals se
t.• Ensures company and regional Standard Operations Procedures (SOPs) and programs are efficiently execute
d.• Liaises with support functions such as Human Resources, Legal, Customer Service, etc. to evaluate and reduce potential risks at the unit leve
l.• Provides operating unit technical support in the areas of quality, food safety, occupational safety and health, chemical safety, waste management, waste water and storm water pollution prevention, air quality and environmental annual reportin
g.• Maintains a fully engaged and high performing team that aligns with company values and goal
s.• Supports customer audits and government audits to ensure complianc
e.• Manages the operation staff on a day-to-day basis, driving to exceed set target
s.
Salary Range: $91,800 to $120,000 CAD gross annually + benefits + RRSP matching + employee discounts + subsidized meals + free access to EAP + free onsite parki
ng.
Qualificat
ions
Educa
tion:• Bachelor’s degree in business administration or related field req
uired
Work Exper
ience:• 5 to 7 years of progressive management experience in a manufacturing enviro
nment.• Labor relations experience re
quired• Strong track record of innovation and making changes to the operation to further improve the work environment and unit perfo
rmance• Proven experience successfully managing a team of supervisors and ma
nagers• Must be willing to relocate regionally (North Am
erica)
Technical Skills: (Certification, Licenses and Regist
ration)• Able to obtain an AOA badge and custo
ms seal• Completes all company required training including, but not limited to, ServSafe Sanitation
ManagerCertifi
cation.
Job
Skills:• Must have strong and effective leadershi
p skills• Strong Customer Servi
ce Focus• Strong Team development and Manageme
- nt skillStrong Commu
- nicationPeople en
- gagementEager and pa
ssionate
Language / Communicatio
n Skills:• Interpersonal skills and the ability to interact effectively with multiple departments and
customers• Excellent written and oral communicati
on skills
Job
Dimensions
Geographic Responsibility: No
rth America
Type of Employmen
t: Full-time
Travel %: Up to 25% as required to attend management or leadership
team meetings
Exemption Classifi
cation: Exempt
Internal Relationships: All leve
ls of employees
External Relationships: Customers, gov
ernment agencies
Work Environment / Requirements of the Job: Production kitchen facility (there may be physical discomfort due to tempe
rature and noise)
Budget / Revenue Responsibility: (Local Curre
ncy) $100+ Million
Org
anization Structure
Direct Line Manager (T
itle): Hub BU Leader
Dotted Line Manager (Title, if applicable): GM
, Ops (If applicable)
Number
of Direct Reports: N/A
Number of D
otted Line Reports: N/A
Estimated
Total Size of Team: 600+
About Gategroup
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. We provide passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions.
Headquartered in Zurich, Switzerland, gategroup deliver operational excellence through the most extensive catering network in the aviation industry, serving more than 700 million passengers annually from over 200 operating units in over 60 countries/territories across all continents. In 2018, gategroup reached CHF 4.9 billion in revenues generated by approximately 43,000 employees worldwide.