About the role
Position Type: Full-Time, Permanent
Location:
On-site (Ottawa)
Start Date
: August 2025
About Trellis:
Trellis is a fast-paced, growth-driven company transforming how brands succeed in e-commerce through innovative technology and a commitment to excellence. We believe that operational efficiency and a supportive workplace are key to driving sustainable growth and empowering our teams. In the last two years, the Ottawa Business Journal has listed us as one of the top 10 fastest-growing companies in Ottawa.
About the Role:
Trellis is seeking an organized, proactive, and detail-oriented Finance & Office Administrator
for a permanent, full-time position starting August 2025. This role is the heartbeat of our day-to-day operations, supporting everythign from invoicing, collections, HR onboarding to office upkeep, and travel logisitics.
You will have the opportunity to work closely with multiple team leads across Finance, HR, Marketing and Revenue Operations to keep everything running smoothly behind the scenes and ensure a seamless experience for our employees.
Key Responsibilities:
Finance & RevOps Support
- Manage all aspects of accounts receivable, from issuing invoices to following up on outstanding payments, using Stripe and Quickbooks
- Support expense reporting through Float (monitor funds, receipts collection)
- Collect contractor invoices monthly and ensure payment
- Approve and reconcile Hubspot deals, Stripe charges, and cancellations
- Grant administration (CSJ, IRAP, CanExport, etc)
- Liase with our external bookkeeper to support month-end close procedures
- Grow into managing full-cycle AP, AR, and payroll functions over time
Office & Facilities Management
- Maintain cleanliness and organization of the kitchen, meeting rooms, and office spaces
- Restock fridge/snacks (monthly Costco orders & inventory tracking)
- Water plants weekly and monthly (as scheduled)
- Manage office supplies and swag inventory
- Coordinate booth shipments and logistics for trade shows
- Organize internal events (Trellis Day, Christmas Week, team lunches, etc.)
HR & Onboarding Support
- Post jobs on BambooHR
- Prepare offer letters, coordinate onboarding (accounts, equipment, access)
- Manage employee offboarding (termination letters, access removal)
- Assemble and ship welcome boxes for new hires
IT & Equipment Admin
- Manage laptop/monitor assignments
- Oversee Apple Business, Mosyle, G-Suite admin tasks
- Maintain inventory and readiness of devices
Travel & Booking Coordination
- Book flights/hotels for staff attending trade shows or visiting Ottawa
- Coordinate with the Marketing team on travel needs
- Manage Uber for Business account setup
Qualifications:
- 3+ years of previous experience in a finance administrator, bookkeeper, office coordinator, operations, or administrative support role
- Highly organized and self-driven, with strong multitasking skills
- Comfortable using platforms like G-Suite, BambooHR, Slack, Stripe, and Float
- A collaborative and positive attitude — ready to pitch in wherever needed
- Must be able to work on-site daily in our Ottawa office
- Post-Secondary Diploma
- Strong knowledge of office procedures and practices
- Resourceful and flexible
- Strong English communication skills and organizational skills
- Ability to schedule multiple duties/projects and manage stressful situations
- Fast learner with the ability to work unsupervised, including an evident work ethic
- Desire to contribute to a team environment
- Must be able to work on-site daily in our Ottawa office
About Trellis
Trellis Company is a mission-driven, nonprofit 501(c)(3) corporation that connects people to education-to-employment pathways that transform their lives. Our purpose is to develop and advance initiatives that grow individual economic mobility and expand community prosperity.
At Trellis, we actively promote diversity, equality, and belonging both at Trellis and throughout our family of companies. That extends to the relationships and interactions we have with our partners, our customers, and our community.
More About Trellis For more than 42 years, we have delivered positive outcomes for college students and higher ed institutions. We are now extending our commitment to the social good to reach a greater number of people and the communities where they live. Through our nationally recognized research services, specialized employee financial wellness programs, and workforce development collaboratives, we aim to increase individual economic mobility and expand community prosperity.
We build each other up to bring out the best in all of us.
Our Core Values • We do well by doing good • Our culture celebrates diversity, equity, and inclusion • We encourage exploration, experimentation, and innovation • Our work gives us fulfillment and purpose • We foster a sense of trust, servant leadership, and integrity • We succeed because we work together
About the role
Position Type: Full-Time, Permanent
Location:
On-site (Ottawa)
Start Date
: August 2025
About Trellis:
Trellis is a fast-paced, growth-driven company transforming how brands succeed in e-commerce through innovative technology and a commitment to excellence. We believe that operational efficiency and a supportive workplace are key to driving sustainable growth and empowering our teams. In the last two years, the Ottawa Business Journal has listed us as one of the top 10 fastest-growing companies in Ottawa.
About the Role:
Trellis is seeking an organized, proactive, and detail-oriented Finance & Office Administrator
for a permanent, full-time position starting August 2025. This role is the heartbeat of our day-to-day operations, supporting everythign from invoicing, collections, HR onboarding to office upkeep, and travel logisitics.
You will have the opportunity to work closely with multiple team leads across Finance, HR, Marketing and Revenue Operations to keep everything running smoothly behind the scenes and ensure a seamless experience for our employees.
Key Responsibilities:
Finance & RevOps Support
- Manage all aspects of accounts receivable, from issuing invoices to following up on outstanding payments, using Stripe and Quickbooks
- Support expense reporting through Float (monitor funds, receipts collection)
- Collect contractor invoices monthly and ensure payment
- Approve and reconcile Hubspot deals, Stripe charges, and cancellations
- Grant administration (CSJ, IRAP, CanExport, etc)
- Liase with our external bookkeeper to support month-end close procedures
- Grow into managing full-cycle AP, AR, and payroll functions over time
Office & Facilities Management
- Maintain cleanliness and organization of the kitchen, meeting rooms, and office spaces
- Restock fridge/snacks (monthly Costco orders & inventory tracking)
- Water plants weekly and monthly (as scheduled)
- Manage office supplies and swag inventory
- Coordinate booth shipments and logistics for trade shows
- Organize internal events (Trellis Day, Christmas Week, team lunches, etc.)
HR & Onboarding Support
- Post jobs on BambooHR
- Prepare offer letters, coordinate onboarding (accounts, equipment, access)
- Manage employee offboarding (termination letters, access removal)
- Assemble and ship welcome boxes for new hires
IT & Equipment Admin
- Manage laptop/monitor assignments
- Oversee Apple Business, Mosyle, G-Suite admin tasks
- Maintain inventory and readiness of devices
Travel & Booking Coordination
- Book flights/hotels for staff attending trade shows or visiting Ottawa
- Coordinate with the Marketing team on travel needs
- Manage Uber for Business account setup
Qualifications:
- 3+ years of previous experience in a finance administrator, bookkeeper, office coordinator, operations, or administrative support role
- Highly organized and self-driven, with strong multitasking skills
- Comfortable using platforms like G-Suite, BambooHR, Slack, Stripe, and Float
- A collaborative and positive attitude — ready to pitch in wherever needed
- Must be able to work on-site daily in our Ottawa office
- Post-Secondary Diploma
- Strong knowledge of office procedures and practices
- Resourceful and flexible
- Strong English communication skills and organizational skills
- Ability to schedule multiple duties/projects and manage stressful situations
- Fast learner with the ability to work unsupervised, including an evident work ethic
- Desire to contribute to a team environment
- Must be able to work on-site daily in our Ottawa office
About Trellis
Trellis Company is a mission-driven, nonprofit 501(c)(3) corporation that connects people to education-to-employment pathways that transform their lives. Our purpose is to develop and advance initiatives that grow individual economic mobility and expand community prosperity.
At Trellis, we actively promote diversity, equality, and belonging both at Trellis and throughout our family of companies. That extends to the relationships and interactions we have with our partners, our customers, and our community.
More About Trellis For more than 42 years, we have delivered positive outcomes for college students and higher ed institutions. We are now extending our commitment to the social good to reach a greater number of people and the communities where they live. Through our nationally recognized research services, specialized employee financial wellness programs, and workforce development collaboratives, we aim to increase individual economic mobility and expand community prosperity.
We build each other up to bring out the best in all of us.
Our Core Values • We do well by doing good • Our culture celebrates diversity, equity, and inclusion • We encourage exploration, experimentation, and innovation • Our work gives us fulfillment and purpose • We foster a sense of trust, servant leadership, and integrity • We succeed because we work together