Customer Relationship Specialist (Key Account Management)
Top Benefits
About the role
About Us:
Founded in 2013, JYC is a commercial construction company committed to providing seamless, intelligent, and innovative interior design and construction services. Our mission is to empower local businesses by creating spaces that are functional, sustainable, and aesthetically pleasing, while meeting the specific needs of each client. We are driven by a vision to become a reputable, sustainable, and quality-focused company, offering state-of-the-art designs and superior finishing work.
At JYC, we value effective communication, active collaboration, and constructive teamwork with our clients. We work closely with you to create spaces that tell your story, serve their purpose, and harmonize with the environment. Over the years, we have built a loyal client base by consistently delivering services and projects that exceed expectations.
Why Join Us?
- Growth-Driven Culture: Advance your career through challenging projects and ongoing professional development.
- Collaborative Team: Thrive in a supportive, inclusive environment built on open communication and mutual respect.
- Impactful Work: Shape high-profile projects from concept to completion.
- Work-Life Balance: We prioritize well-being and creativity in a harmonious workplace
Position: Customer Relationship Specialist
Location: 275 Milliken Blvd Unit#10-12, Scarborough, ON M1V 4T6
Employment Type: Full-time
Start Date: Immediate preferred
Salary: Negotiable, based on experience
Job Overview
We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, fostering strong relationships, and driving business growth. This role requires excellent communication skills, a strong understanding of market dynamics, and the ability to negotiate effectively. As an Account Manager, you will play a crucial role in ensuring client satisfaction and achieving sales targets.
Responsibilities
- Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Negotiate contracts and agreements to maximize profitability while ensuring client satisfaction.
- Utilize Salesforce to track account activities, manage sales pipelines, and analyze performance metrics.
- Collaborate with cross-functional teams to deliver exceptional service and support to clients.
- Conduct market analysis to identify trends, opportunities, and potential areas for business development.
- Prepare and present reports on account status, sales performance, and market insights to stakeholders.
- Lead initiatives aimed at improving customer experience and retention rates.
Experience
- Proven experience in account management or a related field with a focus on sales and business development.
- Strong negotiation skills with the ability to influence decision-making processes.
- Proficiency in Salesforce or similar CRM software for managing client relationships effectively.
- Excellent analytical skills to assess market conditions and identify growth opportunities.
- Demonstrated leadership capabilities with the ability to work collaboratively within a team environment.
- Exceptional communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.
Join us as we strive for excellence in client management and business growth!
Job Types: Full-time, Permanent, Casual
Pay: $50,000.00-$65,000.00 per year
Benefits:
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Language:
- English (preferred)
Work Location: In person
Customer Relationship Specialist (Key Account Management)
Top Benefits
About the role
About Us:
Founded in 2013, JYC is a commercial construction company committed to providing seamless, intelligent, and innovative interior design and construction services. Our mission is to empower local businesses by creating spaces that are functional, sustainable, and aesthetically pleasing, while meeting the specific needs of each client. We are driven by a vision to become a reputable, sustainable, and quality-focused company, offering state-of-the-art designs and superior finishing work.
At JYC, we value effective communication, active collaboration, and constructive teamwork with our clients. We work closely with you to create spaces that tell your story, serve their purpose, and harmonize with the environment. Over the years, we have built a loyal client base by consistently delivering services and projects that exceed expectations.
Why Join Us?
- Growth-Driven Culture: Advance your career through challenging projects and ongoing professional development.
- Collaborative Team: Thrive in a supportive, inclusive environment built on open communication and mutual respect.
- Impactful Work: Shape high-profile projects from concept to completion.
- Work-Life Balance: We prioritize well-being and creativity in a harmonious workplace
Position: Customer Relationship Specialist
Location: 275 Milliken Blvd Unit#10-12, Scarborough, ON M1V 4T6
Employment Type: Full-time
Start Date: Immediate preferred
Salary: Negotiable, based on experience
Job Overview
We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client accounts, fostering strong relationships, and driving business growth. This role requires excellent communication skills, a strong understanding of market dynamics, and the ability to negotiate effectively. As an Account Manager, you will play a crucial role in ensuring client satisfaction and achieving sales targets.
Responsibilities
- Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
- Negotiate contracts and agreements to maximize profitability while ensuring client satisfaction.
- Utilize Salesforce to track account activities, manage sales pipelines, and analyze performance metrics.
- Collaborate with cross-functional teams to deliver exceptional service and support to clients.
- Conduct market analysis to identify trends, opportunities, and potential areas for business development.
- Prepare and present reports on account status, sales performance, and market insights to stakeholders.
- Lead initiatives aimed at improving customer experience and retention rates.
Experience
- Proven experience in account management or a related field with a focus on sales and business development.
- Strong negotiation skills with the ability to influence decision-making processes.
- Proficiency in Salesforce or similar CRM software for managing client relationships effectively.
- Excellent analytical skills to assess market conditions and identify growth opportunities.
- Demonstrated leadership capabilities with the ability to work collaboratively within a team environment.
- Exceptional communication skills, both verbal and written, with the ability to engage effectively with clients at all levels.
Join us as we strive for excellence in client management and business growth!
Job Types: Full-time, Permanent, Casual
Pay: $50,000.00-$65,000.00 per year
Benefits:
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Language:
- English (preferred)
Work Location: In person