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CSR (Customer Service Representative)

Windsor, ON
$17/hour
Senior Level
Part-time

Top Benefits

Discounted or free food
Flexible schedule
On-site parking

About the role

The right candidate will be energetic enjoy working in child friendly environment and have previous experience in a related role. You must have flexible availability, and MUST HAVE day and evening availability throughout the week between the hours of 10am-11pm , must have weekend availability 10am-1am and holiday availability.

We are here to be Windsor’s leader in providing an exceptional guest experience each and every time.

If this sounds like you please apply!

Qualifications

  • Excellent communication skills in English.
  • Proficiency in customer service, including phone etiquette and handling customer inquiries and cash handling.
  • Ability to analyze data and identify sales opportunities
  • Experience in upselling products or services
  • Previous experience in customer service.
  • Cash handling
  • Experience working with children or in a child friendly environment
  • Eager to learn and grow within your role.
  • Ability to work multiple customer service related positions
  • Positive attitude and experience with guest relations or hospitality industry.
  • Reliable and dedicated

Job Description

The ideal candidate could be hired as a Sales Associate, and or Game Floor Attendant, . The position will require a friendly positive attitude and previous experience working in the customer service. Excellent communication skills and ability to upsell services and assist our customer on the game floor. Quick problem solving skills, and a passion for fun and gaming.

Job Types: Part-time, Permanent

Pay: From $17.20 per hour

Expected hours: 6 – 20 per week

Benefits:

  • Discounted or free food
  • Flexible schedule
  • On-site parking

Schedule:

  • Day shift
  • Evening shift
  • Every Weekend
  • Holidays
  • Monday to Friday
  • Morning shift

Ability to commute/relocate:

  • Windsor, ON N8X 1T3: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you 18 years of age or older ?

Education:

  • Secondary School (preferred)

Experience:

  • Customer service: 2 years (required)

Work Location: In person

About Big Time Entertainment

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Big Time Entertainment is a branding house that puts real people back at the center of brand strategy. We mix conventional research and an anthropological approach to paint a detailed picture of not only what's going on in people's lives, but most importantly why.