Information Management Analyst
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Information Management Analyst, you will enable City staff across the Corporation to manage records and information effectively, ensuring legislation is followed, and that data and documents are complete, accessible to the appropriate audience, and kept for the right length of time. You will also identify opportunities for improvement, evaluate solutions, define business rules, and facilitate the implementation of new or enhanced processes, products, and services focused on efficient, effective information management practices that support delivery of all City services and programs. Primary duties include:
- Provide Records and Information Management (RIM) subject matter expertise for the development and implementation of RIM policies and strategies for The City.
- Contribute to defining City business requirements, configuration, and standards for the Corporate Records Management Program.
- Execute required activities to monitor compliance and effectiveness of the RIM policies, strategies, and procedures for The City and make recommendations for process improvements and training enhancements.
- Develop templates, documentation, and training to support Business Unit Records Coordinators (BURC), leaders, software experts and other staff in meeting requirements.
- Provide advice, and promote planning, communication, and training to support change management involving information workflows and records.
- Recommend improvements to information management, repositories, and business continuity when there are business unit changes.
- Plan and deliver courses, workshops, and information sessions to educate staff in key RIM concepts, industry best practices, and City-specific software and processes.
- Coach and support BURCs and Content Server Library Administrators.
Qualifications
- A completed 2 year diploma in Records or Information Management plus at least 5 years experience in information and records management; OR
- A degree in a related field combined with at least one post-secondary records management course plus at least 3 years of experience in information and records management.
- Knowledge of standardized records management practices and principles and knowledge of electronic information practices is essential.
- Knowledge of records management and document management systems is also required.
- Ability to work independently and to assume responsibility for assigned tasks.
- A commitment to consistency and attention to detail.
- Excellent problem solving and analytical skills.
- Strong organizational skills and excellent ability to prioritize and multitask.
Workstyle: This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: City Clerk's Office
Position Type: 1 Temporary (up to 16 months)
Location: 323, 7 Avenue S.E.
Compensation: Pay Grade 10 $42.62 - 56.97 per hour
Days of Work: This position typically works a 5 day work
week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: June 19, 2025
Job ID #: 312178
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.
Information Management Analyst
Top Benefits
About the role
If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.
As the Information Management Analyst, you will enable City staff across the Corporation to manage records and information effectively, ensuring legislation is followed, and that data and documents are complete, accessible to the appropriate audience, and kept for the right length of time. You will also identify opportunities for improvement, evaluate solutions, define business rules, and facilitate the implementation of new or enhanced processes, products, and services focused on efficient, effective information management practices that support delivery of all City services and programs. Primary duties include:
- Provide Records and Information Management (RIM) subject matter expertise for the development and implementation of RIM policies and strategies for The City.
- Contribute to defining City business requirements, configuration, and standards for the Corporate Records Management Program.
- Execute required activities to monitor compliance and effectiveness of the RIM policies, strategies, and procedures for The City and make recommendations for process improvements and training enhancements.
- Develop templates, documentation, and training to support Business Unit Records Coordinators (BURC), leaders, software experts and other staff in meeting requirements.
- Provide advice, and promote planning, communication, and training to support change management involving information workflows and records.
- Recommend improvements to information management, repositories, and business continuity when there are business unit changes.
- Plan and deliver courses, workshops, and information sessions to educate staff in key RIM concepts, industry best practices, and City-specific software and processes.
- Coach and support BURCs and Content Server Library Administrators.
Qualifications
- A completed 2 year diploma in Records or Information Management plus at least 5 years experience in information and records management; OR
- A degree in a related field combined with at least one post-secondary records management course plus at least 3 years of experience in information and records management.
- Knowledge of standardized records management practices and principles and knowledge of electronic information practices is essential.
- Knowledge of records management and document management systems is also required.
- Ability to work independently and to assume responsibility for assigned tasks.
- A commitment to consistency and attention to detail.
- Excellent problem solving and analytical skills.
- Strong organizational skills and excellent ability to prioritize and multitask.
Workstyle: This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role, employee suitability, and are subject to change based on operational needs and corporate direction.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Union: CUPE Local 38
Business Unit: City Clerk's Office
Position Type: 1 Temporary (up to 16 months)
Location: 323, 7 Avenue S.E.
Compensation: Pay Grade 10 $42.62 - 56.97 per hour
Days of Work: This position typically works a 5 day work
week, with 1 day off in each 3 week cycle.
Hours of work: Standard 35 hour work week
Audience: Internal/External
Apply By: June 19, 2025
Job ID #: 312178
About City of Calgary
City of Calgary employees deliver the services, run the programs and operate the facilities that support a city of over one million people. If you are committed to public service, enjoy collaborating with others, and have a desire to learn and grow, join us and make a difference in the lives of Calgarians. We offer competitive wages, comprehensive health benefits and insurance, defined benefit pension plan, work-life balance, flexible work options, health-spending account, diverse and inclusive workplace, learning and development opportunities, wellness programs and more.
A common purpose guides all our choices and decisions - to make life better every day. We anticipate the future and are committed to fostering a culture of innovation, creativity and best practices. We are at our best when we take responsibility for our actions and work together for the benefit of the people of Calgary. Together we make Calgary a great place to make a living, a great place to make a life.
Make working for The City work for you, apply today at www.calgary.ca/careers.
To speak with a City recruiter, connect with Ashu Gandhi, David Fletcher or Jaci Spence-Eising on LinkedIn.