The Benefit and Pension Administrator works in a team environment and is responsible for the ongoing administration of their client’s health, welfare and pension plans in compliance with plan rules, legislative requirements, and internal practices.

The Benefit and Pension Administrator will:

• Communicate and coordinate with members, employers, union representatives, actuaries, auditors, custodians, and any other third-party representative regarding benefit entitlements, data, administration procedures, and interpretations of plan provisions.
• Maintain up-to-date records for members and clients.
• Determine entitlements on death, disability, retirement, termination, and marriage breakdown in accordance with specific Plan provisions, government legislation requirements, and current service standards.
• Authorize payment of benefit entitlements.
• Work with senior members of the team during the peer review process.
• Participate in yearend activities, including data updates, validations, reconciliations, annual pension statements, and actuarial valuation data.
• Preparation of client administration reports, if applicable.
• Identify process improvements and work with the team to implement new procedures.
• Participate in other duties and projects as assigned.
• Receives and responds to plan inquiries and requests from clients received via telephone, mail, email, or other means.

Key Contacts/Relationships External and Internal:

• Communicates with other departments and managers/supervisors.
• Direct external contact with clients and members.
• Reports directly to the Supervisor of Administration.
• Works cooperatively as a member of the Benefit and Pension Department to provide superior customer service to all members.
• Coordinates, Plan Actuaries, Plan Auditors, Lawyers, Unions, Employers, and other third-party representatives.
• Deals directly with Plan participants/members, spouses, and beneficiaries regarding pension entitlements and Plan information.
• Works cooperatively with co-workers in other administrative departments (benefits, disability, etc.).

To be successful as a Benefit and Pension Administrator with McAteer, you will need:

• College Graduate or University Degree – Business Administration; Finance & Accounting
• Bachelor’s degree in business or mathematics preferred.
• 2 years of pension administration/analyst experience.
• RPA, CEBS, or PPAC would be an asset.
• Oral and written French language skills an asset.
• Excellent and proven organizational skills.
• Strong mathematical and analytical abilities
• Excellent attention to detail.
• Strong communication skills, written and oral.
• Excellent work ethic and accountability, as this position requires an individual with strong time management and numeracy skills.
• Familiarity with components of pension and other calculations
• Familiarity with actuarial terms and exercises such as valuation report preparation, data preparation, and reconciliations
• Knowledge of Employee Benefits and Pension legislation
• Intermediate to Expert MS Excel skills (formatting, building/interpreting pension calculators, data analysis functions).
• Intermediate to Expert MS Word skills (formatting, word merge, and conditional wording).

McAteer provides third-party advisory and administration services for over 200,000 plan members and beneficiaries. We are authorized claims payors for several major insurance companies; we provide administration services to plans that are local, provincial, and national in scope.

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we’re committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.