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Color & Curl Concierge Cosmoprof 07544

Woodbridge, Ontario
Mid Level
full_time

Top Benefits

Generous product discount and free sample products
Great education regarding our products through guided learning and certification courses
Ample opportunity for growth

About the role

Job Description Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills.

In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:

  • Creating increased customer retention and loyalty
  • Building lasting relationships and driving behaviors that grow brand awareness and hair color market share.
  • Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually.
  • Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists.

The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses.

Primary Duties You are the expert in Color & Curl/Texture and your primary duties surround this expertise!

  • Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs.
  • Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
  • Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner.
  • Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers.
  • Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.
  • Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
  • Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior. Why you’ll love working here:
  • The people are creative, fun and passionate about beauty.
  • Generous product discount and free sample products.
  • You will receive a great education regarding our products through guided learning and certification courses.
  • You will have ample opportunity for growth.
  • You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Experience And Skills Required

  • One year retail or other sales -focused experience
  • Licensed cosmetologist highly preferred in US and Canada
  • Reliable transportation to effectively service designated store and market.
  • Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
  • Strong business acumen and ability to read, interpret, and action on pertinent sales reporting.
  • Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.
  • Strong knowledge of POS applications.
  • Comprehensive knowledge of computers, ipads, mobile devices and social media platforms.
  • Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
  • May be required to work in other stores and in field at times.
  • Strong time management and organization skills and the ability to manage multiple projects at once.
  • Ability to present a professional image and interact positively with the public.
  • Strong written and verbal communication skills, at all levels within and outside the organization.
  • Must pass Color Certification Test within 60 days of hire to remain in position

Working Conditions /Physical Requirements The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.

Additional Information Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire

About Us Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!

About CosmoProf Beauty

Retail
5001-10,000

CosmoProf, a Sally Beauty Holdings company, is proud to be a community of professionals who care about our customers. Whether you want to explore a career in one of our stores, providing in-salon sales consultations, working in our Distribution Center or in a professional role at our Corporate office, we are seeking individuals who share our passion for helping our customers succeed in beauty through education, retailing and business building activities.

Sally Beauty Company, Inc. began as a one-store operation in New Orleans, Louisiana in 1964. The Company expanded slowly until the 1980s, when it began to grow rapidly through acquisition and new store openings. In 1982, Sally moved its corporate headquarters to Denton, Texas following the acquisition of a Denton-based chain.

In 1985, Sally acquired a major full-service (professional only) beauty supply distributor servicing the Midwestern United States. The growth of the full-service business led to the formation of the company now known as Beauty Systems Group LLC, focusing on distribution solely to the professional trade.

New store openings and acquisitions continue to guide Sally’s expansion. In 1987, Sally became an international company with the acquisition of an affiliate in the United Kingdom. Today, Sally and its affiliates operate over 4500 stores throughout the United States and the world. Our international operations now extend to the United Kingdom, continental Europe, Puerto Rico, Canada, Chile, Peru, Colombia, Mexico. Both Sally Beauty Supply and Beauty Systems Group have successful and growing online (e-commerce) businesses.

Sally and its affiliates have long been industry leaders. Expertise in professional product merchandising, distribution and education provides the basis for a commanding presence in the global market. This, combined with strong domestic growth and international development, positions the companies for anticipated continuing success in future years.