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Host/Hostess

Cafe Brio27 days ago
Victoria, BC
$20/hour
Mid Level
Part-time
Full-time

Top Benefits

Dental care
Discounted or free food
Extended health care

About the role

Job Overview
We are seeking a friendly and organized Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring they feel welcomed and valued from the moment they arrive. This role is essential in maintaining a positive dining experience and requires excellent communication and customer service skills. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

Responsibilities

  • Greet guests warmly upon arrival and manage the seating process efficiently.
  • Maintain an organized waiting list and communicate wait times clearly to guests.
  • Assist with reservations and ensure that tables are prepared for incoming guests.
  • Provide menus and answer any initial questions about the restaurant or menu offerings.
  • Collaborate with servers and kitchen staff to ensure smooth service flow.
  • Handle guest inquiries and concerns with professionalism and courtesy.
  • Utilize OpenTable for managing reservations and guest information as needed.
  • Uphold cleanliness standards in the host/host area, ensuring a welcoming environment.

Skills

  • Previous experience in a restaurant or food service environment is preferred.
  • Strong customer service skills with a focus on guest satisfaction.
  • Excellent communication skills, both verbal and written, to interact effectively with guests and staff.
  • Familiarity with OpenTable system is advantageous for managing reservations and orders.
  • Ability to multitask in a busy setting while maintaining attention to detail.
  • Good phone etiquette for handling reservations or inquiries over the phone.
  • A passion for hospitality and helping others create memorable dining experiences.

Company Profile

Cafe Brio is an iconic Victoria restaurant known for exceptional service, farm-to-table seasonal menus, house-made charcuterie, whole animal butchery, house-made ferments, pasta, and all-around creativity. We serve rustic fine dining, make almost everything in-house and change the menu weekly.

We also boast an amazing reputation of 25 years for great service, a stellar wine program, and local award-winning owners with a connection to the community.

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Paid time off
  • Store discount
  • Vision care

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Additional pay:

  • Tips

Benefits:

  • Dental care
  • Discounted or free food
  • Extended health care
  • Flexible schedule

Flexible language requirement:

  • French not required

Schedule:

  • Evening shift

Location:

  • Victoria, BC V8V 3K2 (preferred)

Work Location: In person

About Cafe Brio

Restaurants
11-50