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Children's Treatment Network (CTN) logo

Child and Family Wellness, Program Coordinator

Richmond Hill, Ontario
CA$78,540 - CA$87,267/year
Mid Level
full_time

Top Benefits

Competitive compensation and employee benefits package
Participation in the Healthcare of Ontario Pension Plan (HOOPP)
Generous vacation entitlements

About the role

What We Do:

Children’s Treatment Network (CTN) supports over 33,000 kids and youth with disabilities and other developmental needs. We provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy.

Funded by the Ministry of Children, Community and Social Services, CTN is an Ontario provincial government funded not-for profit organization, that offers services through contracted partners in the education, health and community sectors. Through its innovative network model, CTN’s commitment to providing family-centered care is anchored by an electronic client record that is shared across its partner organizations and provides the foundation for integrated plans of care and services.

Dedicated to creating a vibrant community where all kids, youth and families belong, we have a strong commitment to equity, diversity, inclusion, Indigeneity and accessibility. With this in mind, our goal is a workforce that reflects the communities we serve. We welcome all qualified applicants to apply including individuals with disabilities, those who identify as Black, Indigenous or persons of colour, members of the LGBTQ2S+ communities and others. We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.

What We Offer:

  • Competitive compensation and employee benefits package including participation in the Healthcare of Ontario Pension Plan (HOOPP) and vacation/leave entitlement
  • An opportunity to contribute to the work of a not-for-profit organization that provides services to kids and youth with disabilities and developmental needs and their families
  • The chance to be a part of a culture with an organization that values inclusion, collaboration, responsibility, and innovation
  • The opportunity to work with us to achieve CTN’s strategic goals of putting people at the centre of what we do, striving for excellence, fostering a culture of accountability and stewardship to support community needs, and transformation through equitable data-driven service innovation

What You Will Do:

CTN is looking for a permanent, full-time Child and Family Wellness, Program Coordinator who will lead program development and capacity building for the Child and Family Wellness Program. This position is responsible for advancing the ongoing development and implementation of a Wellness-focused Program that supports kids and youth with disabilities and developmental needs and their families, as well as to increase capacity within the Family Services team and the broader CTN Network to recognize and support the wellness of the whole family. This position will contribute to the planning, developing, executing and continuous improvement of the Child and Family Wellness Program. This position reports to the Supervisor, Family Services.

Responsibilities:

The successful incumbent will be responsible for the following duties and responsibilities:

  • Lead the development and delivery of the Child and Family Wellness Program
  • Provide Network and clinical support, collaboration, and capacity building opportunities
  • Explore opportunities for shared learning and delivery of programming across the Network
  • Build relationships with CTN clients, families and employees, Network Partner Agencies, and other agencies outside the Network
  • Create opportunities for shared learning and capacity building within CTN and across the network where possible
  • Provide support and guidance to the Community and Family Coordinators for the implementation of any Child and Family Wellness Program initiatives
  • Support and encourage family engagement and capacity building opportunities
  • Design and deliver in-person group programming to clients and families that promotes wellness (may include non-CTN sites or evenings as required)
  • Develop opportunities for families to connect and share information with each other
  • Facilitate inclusion, participation, and support inclusive communities by raising awareness, building capacity, identifying gaps and barriers, and linking community partners
  • Identify and assess risks to the client and family, initiate links to services and supports and collaborate to problem solve the appropriate course of action
  • Provide Network and clinical support, collaboration, and capacity building opportunities
  • Liaise with external vendors as appropriate/assigned

Corporate and Network Responsibilities:

  • Maintain confidentiality, exercise good judgement, discretion, and accountability
  • Adhere to Privacy legislation respecting the privacy of clients and families
  • Work closely with the CTN Leadership Team in supporting the work of the whole Network and communicate provider, family and volunteer feedback to the Supervisor, Family Services
  • Participate in and lead Network committees, task forces, work groups and other forums, as assigned
  • Participate in community worktables and service planning initiatives as assigned
  • Implement CTN Policies and Procedures for local team operations, partner collaboration, asset management, health and safety and related operating requirements in collaboration with the Supervisor, Family Services

What We Need:

  • A minimum of a three-year University Degree OR a three-year College diploma with professional designation in Social Work, or a relevant child and family focused discipline
  • Must be a current member in good standing with the appropriate regulatory college
  • A minimum of five (5) years of experience supporting kids and youth with disabilities or developmental needs and their families is required
  • Excellent organizational, project management and inter-personal skills including strong oral and written communication and presentation abilities
  • Possess sound professional judgement, tact and flexibility in adapting to interacting with a broad range of families, kids and professionals
  • A moderate to advanced skill set with technology, comfortable creating power points, using excel spread sheets and other online tools including social media
  • Adaptability to work within an evolving/changing system of service delivery
  • Strong organizational skills including time management, work prioritization and project management
  • Demonstrated ability to work independently and accurately in the presence of frequent interruptions and requests for assistance
  • Ability to work flexible hours in support of requirements that may fall outside of the typical work hour framework
  • Knowledge of the children’s service systems in Simcoe County and York Region considered an asset
  • Lived experience as a person with a disability or a caregiver of a child with a disability and/or developmental needs is considered an asset
  • Ability to communicate in French or other languages considered an asset
  • Experience with and understanding of various cultures and cultural communities including Francophone, First Nations, Métis and Inuit (FNMI) communities considered an asset
  • Certified First Aid considered an asset
  • Demonstrated commitment to a safe environment for staff, clients and families by working in compliance with the Occupational Health & Safety Act and related policies

Selected Successful Candidate Will Be Required To:

  • Produce a clear police record check with a vulnerable sector check prior to start of employment
  • Be able to travel to assigned office, between CTN sites and/or other locations as required
  • Maintain the ability to work effectively in a temporary hybrid environment and have access to appropriate internet capacity
  • Any candidate being considered for employment at Children’s Treatment Network (“CTN”) must be able to provide supporting documentation to confirm their eligibility to legally work within Canada. Proof of eligibility includes but is not limited to a social insurance number (SIN), Canadian birth certificate, passport, citizenship certificate, permanent residence card, open work permit, or valid receipt from Immigration Canada of an application for a post-graduate work permit.

Office Location:

Richmond Hill

Starting Salary: $78,540

Salary Range: $78,540 - $87,267

CTN’s total rewards package includes competitive compensation and employee benefits package including participation in the Healthcare of Ontario Pension Plan (HOOPP), generous vacation entitlements, and the opportunity for hybrid work.

To Apply:

  1. Submit your resume to careers@ctnsy.ca

  2. Quote Job ID #JL-002 in the subject line of email

Applications are accepted from July 7 – July 18, 2025.

Thank you for your interest in this opportunity!

About Children's Treatment Network (CTN)

Hospitals and Health Care

CTN supports over 29,000 children and youth with disabilities and developmental needs. Through 110,000+ service visits per year, we provide intake, service navigation and coordinated service planning, assessment and diagnostic services, specialized clinics and rehabilitation services, including physiotherapy, occupational therapy and speech language therapy.

Our support reaches children and youth in their homes, communities and schools, from birth up until their 19th birthday (or until completion of high school) through our network model of service delivery. Through the collective efforts of community partners, we provide and enhance services, champion system change and build capacity primarily in York Region and Simcoe County, as well as Central and West Toronto, Dufferin, Halton, Peel, Waterloo and Wellington.

We also support families by connecting them with other community agencies who provide additional resources and programs outside of our partnerships. Our network model engages families at all levels within the organization, allowing us to provide coordinated services.

CTN and the services provided by our network partners are funded by Ontario’s Ministry of Children, Community and Social Services (MCCSS) and are free for families. However, there may be costs associated with provision of special equipment, materials or supplies needed by some children.