About the role
Cambridge, ON
SUMMARY
The Inside Sales Representative is responsible for cultivating key business relationships with new and existing customers through exceptional customer service and support.
KEY DUTIES & RESPONSIBILITIES:
- Handles customer queries and provides exceptional sales support including product sourcing, entering and expediting orders, preparing quotations, and troubleshooting order-related issues
- Provides direct support to customers primarily through phone calls and email
- Markets new products and services available from the company
- Works closely with Outside Sales personnel to achieve common sales goals and objectives
- Provides product solutions to meet customer needs
- Processes customer returns expeditiously
- Reviews customer backorders daily to ensure delivery commitments are achieved
- Presents a professional image in all interactions and behaviours
- Provides the highest level of service in accordance with the company’s quality system and ISO standards
KNOWLEDGE & SKILLS:
- Post-secondary education – 2-year or 3-year Electrical Technology program
- Exceptional customer service and communication skills
- Proficient computer skills in MS Office (Excel, Word, etc.)
- Previous Electrical distribution knowledge/experience
LICENSES AND/OR PROFESSIONAL ACCREDITATION:
- N/A
Please send your resume and cover letter to hesjobs@houseofelectrical.com, including the role you are applying for in the subject line.
Apply Now
About House of Electrical Supplies Limited
House of Electrical Supplies is a leading electrical distribution company servicing Toronto and surrounding areas. We specialize in SERVICE.
From small construction to sophisticated industrial projects, you can depend on House of Electrical for all of your electrical needs. For over 30 years, we have been servicing clients in the industrial, OEM, entertainment and construction markets across greater metropolitan Toronto area. We offer a wide array of product solutions ranging from electrical, automation, safety, lighting and portable power distribution.
House of Electrical offers many value added services including electronic data interchange capabilities, just-in-time inventory programs, energy audits, 24-hour emergency service, drive start-ups, custom cable assemblies and kitting.
We are a privately held, Canadian owned company dedicated to providing our clients unparalleled service and technical support. If your business is looking for more than just a supplier, contact us and begin a collaborative partnership that will help your firm reach new heights in today's increasingly competitive global market.
About the role
Cambridge, ON
SUMMARY
The Inside Sales Representative is responsible for cultivating key business relationships with new and existing customers through exceptional customer service and support.
KEY DUTIES & RESPONSIBILITIES:
- Handles customer queries and provides exceptional sales support including product sourcing, entering and expediting orders, preparing quotations, and troubleshooting order-related issues
- Provides direct support to customers primarily through phone calls and email
- Markets new products and services available from the company
- Works closely with Outside Sales personnel to achieve common sales goals and objectives
- Provides product solutions to meet customer needs
- Processes customer returns expeditiously
- Reviews customer backorders daily to ensure delivery commitments are achieved
- Presents a professional image in all interactions and behaviours
- Provides the highest level of service in accordance with the company’s quality system and ISO standards
KNOWLEDGE & SKILLS:
- Post-secondary education – 2-year or 3-year Electrical Technology program
- Exceptional customer service and communication skills
- Proficient computer skills in MS Office (Excel, Word, etc.)
- Previous Electrical distribution knowledge/experience
LICENSES AND/OR PROFESSIONAL ACCREDITATION:
- N/A
Please send your resume and cover letter to hesjobs@houseofelectrical.com, including the role you are applying for in the subject line.
Apply Now
About House of Electrical Supplies Limited
House of Electrical Supplies is a leading electrical distribution company servicing Toronto and surrounding areas. We specialize in SERVICE.
From small construction to sophisticated industrial projects, you can depend on House of Electrical for all of your electrical needs. For over 30 years, we have been servicing clients in the industrial, OEM, entertainment and construction markets across greater metropolitan Toronto area. We offer a wide array of product solutions ranging from electrical, automation, safety, lighting and portable power distribution.
House of Electrical offers many value added services including electronic data interchange capabilities, just-in-time inventory programs, energy audits, 24-hour emergency service, drive start-ups, custom cable assemblies and kitting.
We are a privately held, Canadian owned company dedicated to providing our clients unparalleled service and technical support. If your business is looking for more than just a supplier, contact us and begin a collaborative partnership that will help your firm reach new heights in today's increasingly competitive global market.