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Tim Horton's Lead Hand

Compass Group3 days ago
Verified
Richmond Hill, ON
$17 - $19/hour
Mid Level
Full-time

Top Benefits

Health Benefits
Transport Subsidy Available
Discounted programs

About the role

Job Summary

Start Date: ASAP

Status: Full time

Schedule: TBD with a minimum of 32 hours per week

Wage: $17.00/hr

Location:  Niagara Plenary Retail, 1200 Fourth Ave, St. Catharines, L2S 0A9

Benefits available if you work 25 hours per week on a consistent basis.

Transport Subsidy Available

Discounted programs

Now, if you were to come on board as one of our Retail Supervisors, we’d ask you to do the following for us:

  • Help the Manager oversee the retail operations
  • Develop and monitor a meal and break schedule for the staff that does not interfere with customer service
  • Train, develop and lead a team of associates capable of providing great customer service.
  • Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program”
  • Be accountable for client and customer relationship building
  • Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs

Think you have what it takes to be our Retail Supervisor? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • Solid supervisory experience
  • A passion for Customer Service excellence
  • Detail-oriented and thrive in a fast-paced environment
  • Solid team player with an emphasis on customer-service
  • Strong supervisory skills and the proven ability to motivate, lead and coach staff
  • Superior client relationship skills
  • Excellent verbal and written communication skills
  • Strong proficiency with MS Word, Excel and Outlook
  • Able to accommodate a flexible work schedule, including evenings and weekends
  • Previous work experience with Tim Hortons would be an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.

About Compass Group

Food and Beverage Services
5001-10,000

Compass Group PLC is a world leading food and support services company, which serves meals to millions of people in c.35 countries and employs and engages more than 550,000 people globally. The Company specialises in providing food and a range of support services across the core sectors of Business & Industry, Healthcare & Senior Living, Education, Sports & Leisure and Defence, Offshore & Remote, with an established brand portfolio.